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#1 2016-12-19 08:03:05

jsherman10
Member
Registered: 2016-12-19
Posts: 2

Dell XPS 13" 9360 wifi errors

Hello, I just received a dell xps 9360 and decided to install arch linux on it. This is my very first install and was able to successfully install arch + gnome. However, when I do dmesg, I get the following errors.

[    2.349351] ath10k_pci 0000:3a:00.0: Direct firmware load for ath10k/pre-cal-pci-0000:3a:00.0.bin failed with error -2
[    2.349362] ath10k_pci 0000:3a:00.0: Direct firmware load for ath10k/cal-pci-0000:3a:00.0.bin failed with error -2
[    2.350305] ath10k_pci 0000:3a:00.0: Direct firmware load for ath10k/QCA6174/hw3.0/firmware-5.bin failed with error -2
[    2.350308] ath10k_pci 0000:3a:00.0: could not fetch firmware file 'ath10k/QCA6174/hw3.0/firmware-5.bin': -2

Should I be concerned about this? Even though my wifi seems to be working fine?

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#2 2016-12-19 08:08:08

V1del
Forum Moderator
Registered: 2012-10-16
Posts: 21,425

Re: Dell XPS 13" 9360 wifi errors

Your hardware probes for the latest firmware, which isn't present in the current linux-firmware package, and then falls back to an older one which is there. You shouldn't be too concerned, sometimes newer firmware packages are available from https://github.com/kvalo/ath10k-firmware but they sometimes have their own issues, if you don't get unstable wifi it's usually more of a hassle than it's worth

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#3 2016-12-19 08:21:25

jsherman10
Member
Registered: 2016-12-19
Posts: 2

Re: Dell XPS 13" 9360 wifi errors

Thank you so much for your quick reply,

Would you happen to know what the source of this is also?

[drm:skl_set_power_well [i915]] *ERROR* power well 2 disable timeout

I couldn't find out much about this error either.

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#4 2016-12-26 22:00:27

simonheld
Member
Registered: 2016-12-26
Posts: 2

Re: Dell XPS 13" 9360 wifi errors

Hello, I've been struggling now for a while with this ath10k driver issue. I also have a dell xps 13 9360 with the Atheros QCA6174 wifi chip. I extensively searched for a solution and tried the above mentioned github version of the firmware and also the one from https://github/str0g/QCA6174. Funny enough I can see the SSIDs of wifi networks but establishing a link fails. I also had it already working at some point and then after a restart it was gone again and I just can't seem to find out what made it work.

Output of dmesg

[187316.322196] ath10k_pci 0000:3a:00.0: pci irq msi oper_irq_mode 2 irq_mode 0 reset_mode 0
[187316.580098] ath10k_pci 0000:3a:00.0: Direct firmware load for ath10k/pre-cal-pci-0000:3a:00.0.bin failed with error -2
[187316.580119] ath10k_pci 0000:3a:00.0: Direct firmware load for ath10k/cal-pci-0000:3a:00.0.bin failed with error -2
[187316.580584] ath10k_pci 0000:3a:00.0: qca6174 hw3.2 target 0x05030000 chip_id 0x00340aff sub 1a56:1535
[187316.580588] ath10k_pci 0000:3a:00.0: kconfig debug 0 debugfs 1 tracing 0 dfs 0 testmode 0
[187316.582286] ath10k_pci 0000:3a:00.0: firmware ver WLAN.RM.2.0-00180-QCARMSWPZ-1 api 5 features wowlan,ignore-otp,no-4addr-pad crc32 75dee6c5
[187316.644873] ath10k_pci 0000:3a:00.0: board_file api 2 bmi_id N/A crc32 6fc88fe7
[187318.769334] ath10k_pci 0000:3a:00.0: htt-ver 3.26 wmi-op 4 htt-op 3 cal otp max-sta 32 raw 0 hwcrypto 1
[187318.846479] ath: EEPROM regdomain: 0x6c
[187318.846481] ath: EEPROM indicates we should expect a direct regpair map
[187318.846482] ath: Country alpha2 being used: 00
[187318.846483] ath: Regpair used: 0x6c
[187318.849799] ath10k_pci 0000:3a:00.0 wlp58s0: renamed from wlan0
[187318.881216] IPv6: ADDRCONF(NETDEV_UP): wlp58s0: link is not ready
[187321.149876] IPv6: ADDRCONF(NETDEV_UP): wlp58s0: link is not ready
[187323.503789] IPv6: ADDRCONF(NETDEV_UP): wlp58s0: link is not ready
[187323.559985] IPv6: ADDRCONF(NETDEV_UP): wlp58s0: link is not ready
[187344.308564] IPv6: ADDRCONF(NETDEV_UP): wlp58s0: link is not ready
[187344.316619] IPv6: ADDRCONF(NETDEV_UP): wlp58s0: link is not ready
[187344.321651] IPv6: ADDRCONF(NETDEV_UP): wlp58s0: link is not ready

This is now with the version from the git repo mentioned above.

######@######:/lib/firmware/ath10k/QCA6174$ sha256sum hw3.0/*
bc22828d739ad8e5525fc6ee842a364302d2256241371af0ae0010ff8d2f3817  hw3.0/board-2.bin
94f69f28b8901bc7e655347decc26d4bb9cd8cd1ec5e60c44a9bdd9a4023017e  hw3.0/board.bin
1a8d225818b46986fc4f615594fbe448fa820618590d6902c8f844bb37cda667  hw3.0/board.bin_sav
dc74ba148cf88f1f99a62854112ec574d8c265d88417a4d969461448b0ab60c5  hw3.0/firmware-4.bin
dc74ba148cf88f1f99a62854112ec574d8c265d88417a4d969461448b0ab60c5  hw3.0/firmware-5.bin
3b5eb392b2d9d8c46d6aae26d06c187e5ea3029b12d13bc2b8deb8b3ce6bfa53  hw3.0/notice_ath10k_firmware-4.txt

Any help would be greatly appreciated :-)

Last edited by simonheld (2016-12-26 22:12:18)

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#5 2017-01-09 19:39:19

simonheld
Member
Registered: 2016-12-26
Posts: 2

Re: Dell XPS 13" 9360 wifi errors

Hello, my issue was resolved. Turned out the password was not configured in the networkmanager settings (using i3 and nm-applet). I asumed if no password is configured I would be asked to enter one upon connecting but this is not the case. Instead, the connection fails with not much of a useful error message. Had to successfully connect to a different wifi to find that out. I am also puzzled why the setup with wifi-menu would not work, as I tried this also and there the password was entered. However I am glad it works now .....

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