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#76 2017-03-19 18:50:34

patlux
Member
Registered: 2015-03-19
Posts: 3

Re: Dell XPS 13 Late 2016 9360 Kaby Lake 7th Gen

tazjin wrote:

Is anyone else experiencing issues with suspend & resume after a recent kernel update? In 4/5 cases the machine is frozen after resuming.

Somebody asked me on IRC if I was seeing this, too, and now I am!

Same here. Fixed it by downgrade to linux 4.9.11..

Dell XPS 13 9360 / 512 GB SSD (Toshiba) / i7 / 16 GB RAM / QHD Touch

Last edited by patlux (2017-03-19 18:56:35)


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#77 2017-03-20 05:35:57

sQVe
Member
Registered: 2017-02-06
Posts: 2

Re: Dell XPS 13 Late 2016 9360 Kaby Lake 7th Gen

tazjin wrote:

Is anyone else experiencing issues with suspend & resume after a recent kernel update? In 4/5 cases the machine is frozen after resuming.

Somebody asked me on IRC if I was seeing this, too, and now I am!

I think I'm the one you're mentioning. I'm having the same issues but I'm pretty happy to run the LTS kernel, which works really well for me.

I don't want to install the bloated Intel driver and I don't want to disable power saving c-states. So I'm stuck at 4.9 at the moment.


I've updated the linux-nvme sources so all 4.9 kernels are available. I will continue with this as long as I run 4.9 myself.

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#78 2017-03-20 23:03:52

argamanza
Member
Registered: 2016-04-23
Posts: 4

Re: Dell XPS 13 Late 2016 9360 Kaby Lake 7th Gen

Hey, i just purchased a new Dell XPS 13,
after creating a bootable USB with an Antergos ISO i just cannot see a boot option for it in the UEFI settings inside "Boot Sequence", unless i enable Legacy ROMs,
what can i do to see it as a normal UEFI ROM boot?

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#79 2017-03-21 00:00:28

Trilby
Forum Moderator
From: Massachusetts, USA
Registered: 2011-11-29
Posts: 15,793
Website

Re: Dell XPS 13 Late 2016 9360 Kaby Lake 7th Gen

argamanza, you are trying to hijack a thread for a completely unrelated problem on a different distro simply because the laptop model is the same?

That is not acceptable.  Don't do this again.

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#80 2017-03-24 16:15:52

ichundu
Member
From: Tirana, AL
Registered: 2015-11-20
Posts: 3

Re: Dell XPS 13 Late 2016 9360 Kaby Lake 7th Gen

To those of you who are having suspend/resume issue, does it happen when you leave the lid open and the laptop goes to sleep or do you also have problems when you close the lid and resume afterwards.

In my case, i have started experiencing issues in the former case, i.e. when i leave the lid open and the screen turns off after a period of inactivity it doesn't come back without hard rebooting. I don't think it goes into sleep in this occasion, when i leave some audio playing and return after say ~1 hour, the audio is still playing but I don't get any feedback from the screen.

I have not experienced any suspend resume issue when i close the lid though.

This all started happening at some point during some 4.9.x kernel update i think, not sure.

Last edited by ichundu (2017-03-24 16:16:14)

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#81 Yesterday 11:11:41

bwat47
Member
Registered: 2009-10-07
Posts: 638

Re: Dell XPS 13 Late 2016 9360 Kaby Lake 7th Gen

Esokrates wrote:
tazjin wrote:

Is anyone else experiencing issues with suspend & resume after a recent kernel update? In 4/5 cases the machine is frozen after resuming.

Somebody asked me on IRC if I was seeing this, too, and now I am!

No I have not experienced this :-).

As for my own issue: I got another XPS 13, same specs, but with a 128Gb Toshiba SSD.

Now the strange thing: On the machine with 128GB, Linux recognizes the SSD in RAID mode!! Power consumption is significantly less!!
The difference seems to be Sata link management ... on my 256Gb machine the "/sys/class/scsi_host/host*/link_power_management_policy" entries are not present ... so this seems to be the culprit with my higher power consumption.
I am still investigating this, I will post lshw etc. if people are interested.

I noticed some other interesting differences: The built in batteries differ (different Vendor) ... on my 256 GB machine the battery is more recent (from November 2016 vs. October 2016), but it shows me 1.3% battery wear, compared to the other one which reports 0.0%, both machines are new.

EDIT: Getting 1.6W in idle now on the 128GB version, with display on low brightness. AMAZING difference between those models!
Another note regarding the 128GB model: As I said, RAID is enabled and contrary to the 256GB model, the ssd is labeled /dev/sda!


Isn't the 128gb SSD SATA ? Afaik only xps13s with the larger SSDs use NVME

Last edited by bwat47 (Yesterday 11:13:10)

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#82 Yesterday 15:00:43

blahhumbug
Member
Registered: 2016-10-08
Posts: 32

Re: Dell XPS 13 Late 2016 9360 Kaby Lake 7th Gen

ichundu wrote:

To those of you who are having suspend/resume issue, does it happen when you leave the lid open and the laptop goes to sleep or do you also have problems when you close the lid and resume afterwards.

In my case, i have started experiencing issues in the former case, i.e. when i leave the lid open and the screen turns off after a period of inactivity it doesn't come back without hard rebooting. I don't think it goes into sleep in this occasion, when i leave some audio playing and return after say ~1 hour, the audio is still playing but I don't get any feedback from the screen.

I have not experienced any suspend resume issue when i close the lid though.

This all started happening at some point during some 4.9.x kernel update i think, not sure.

I thought my system was stable on suspend/resume but I just started noticing this exact same problem.  I have not noticed a case where audio continues to play, but I did notice that the power light was still on, and the keyboard would light up when typing, so a good indication that the system was not in S3.   I've just enabled SSH as well and next time it happens I want to try and SSH in to see how alive the system is.

Do you by chance use KDE with powerdevil?   I've been experimenting with powerdevil settings to see if they have any affect.

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#83 Today 00:39:45

pecan
Member
Registered: 2007-04-06
Posts: 92

Re: Dell XPS 13 Late 2016 9360 Kaby Lake 7th Gen

I've got the 256gb I5 9360 but interestingly it comes with a Samsung PM961 SSD. I was under the impression the 9360 came with Toshiba SSDs?

Seem to be having some trouble booting using AHCI on bios 1.2.3, so far I've tried grub and systemd-boot but I get a dell screen saying failed to find boot device for either.

Will update the bios and see how I go...

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#84 Today 06:16:57

pecan
Member
Registered: 2007-04-06
Posts: 92

Re: Dell XPS 13 Late 2016 9360 Kaby Lake 7th Gen

Upgrading the bios to 1.3.2 fixed the booting in AHCI mode issue. Everything else went smoothly, works great!

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#85 Today 07:40:41

sQVe
Member
Registered: 2017-02-06
Posts: 2

Re: Dell XPS 13 Late 2016 9360 Kaby Lake 7th Gen

sQVe wrote:
tazjin wrote:

Is anyone else experiencing issues with suspend & resume after a recent kernel update? In 4/5 cases the machine is frozen after resuming.

Somebody asked me on IRC if I was seeing this, too, and now I am!

I think I'm the one you're mentioning. I'm having the same issues but I'm pretty happy to run the LTS kernel, which works really well for me.

I don't want to install the bloated Intel driver and I don't want to disable power saving c-states. So I'm stuck at 4.9 at the moment.


I've updated the linux-nvme sources so all 4.9 kernels are available. I will continue with this as long as I run 4.9 myself.

My suspend/hibernate is now working 100% after updating to linux 4.10.5-1 and mesa 17.0.2-2.

Note: This is with the modesetting driver not the bloated Intel driver.

Last edited by sQVe (Today 07:45:47)

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#86 Today 16:38:41

blahhumbug
Member
Registered: 2016-10-08
Posts: 32

Re: Dell XPS 13 Late 2016 9360 Kaby Lake 7th Gen

Thanks sQVe.   I spent hours yesterday trying to replicate the case where S3 fails but display shuts off permanently, but I had already upgraded to linux 4.10.5-1 and mesa 17.0.2-2.   With the "bloated" intel driver, I've so far been unable to replicate the S3 failures, but the problem was always very inconsistent for me to begin with so not completely sure yet.

Last edited by blahhumbug (Today 16:41:28)

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