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#1 2017-03-19 12:44:37

jones
Member
Registered: 2013-03-14
Posts: 247

SpiderOak currently (March 2017) not connecting

I have been piling up files in my queue for roughly 3 days now.

Does anyone else not receive data from SpiderOak or is unable to sync up at the moment? It might be related to a server issue... I hope.

I have cleared the queue and now the dialog box with these 10 steps pops up at startup (which is expected). However it is stuck at step 3 of 10:

getting list of metadata from from server

So far, results I found for this via google apparently only mention to complete uninstall SpiderOak and reinstall it. Does anyone have a better clue?

Last edited by jones (2017-03-19 12:55:22)

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#2 2017-03-20 18:47:47

archtemp320
Member
Registered: 2017-03-20
Posts: 4

Re: SpiderOak currently (March 2017) not connecting

It's been the same for me since about mid-week last week. I use SpiderOak to sync some things up between two systems, and it behaves in the same way (as you described) on both.  I suspect a server issue, too, as these tend to come and go with that software, but it's never been that long.

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#3 2017-03-20 18:54:36

archtemp320
Member
Registered: 2017-03-20
Posts: 4

Re: SpiderOak currently (March 2017) not connecting

For the record, "reinstallation" (in fact, it's sufficient to delete "~/.config/SpiderOakONE" and then have it restore the device setup after launch) doesn't help either, it gets stuck at step 3 again.

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#4 2017-03-21 16:16:21

archtemp320
Member
Registered: 2017-03-20
Posts: 4

Re: SpiderOak currently (March 2017) not connecting

One of my machines works again as of today, the other's still stuck. SpiderOak, reliable as ever…

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#5 2017-03-23 17:24:19

archtemp320
Member
Registered: 2017-03-20
Posts: 4

Re: SpiderOak currently (March 2017) not connecting

Now the other one works again, too.

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#6 2017-03-26 08:32:03

jones
Member
Registered: 2013-03-14
Posts: 247

Re: SpiderOak currently (March 2017) not connecting

archtemp320 wrote:

One of my machines works again as of today, the other's still stuck. SpiderOak, reliable as ever…

I can report the same, my syncing works again as of 4 days ago.

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#7 2017-04-22 02:25:33

muddy
Member
Registered: 2016-08-10
Posts: 17

Re: SpiderOak currently (March 2017) not connecting

Having the issue on my main linux box (Arch) but my work laptop (win) is working and the other boxes seem fine.
Not sure what the issue is.

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