System won't wake up after suspending.

radix-sort · 2017-05-05 15:39:19

What's up guys. I've been looking around forum for quite a while and I haven't found any answers so far so I've decided to post new thread about my issue I'm having.

Some time ago my pc stopped waking from suspend. After beeing suspended computer isn't waking up. Fans start to spin, but nothing happens. Screens won't turn on, also audio stays quiet (normally when on high volume you can hear speaker pops when audio turns on). Only thing that I can do then is to power it off by holding power button. I've updated whole system, as I thought it's some kind of kernel bug or something like that but it hasn't helped at all. I've also looked up to journalctl, but it seems like after pressing power button the OS stays dead. Let me show you:

May 05 15:48:32 hostname polkitd[499]: Registered Authentication Agent for unix-process:834:6208 (system bus name :1.28 [/usr/bin/pkttyagent --notify-fd 5 --fallback], object path /org/freedesktop/PolicyKit1/AuthenticationAgent, locale en_US.utf8)
May 05 15:48:32 hostname systemd[1]: Reached target Sleep.
May 05 15:48:32 hostname systemd[1]: Starting Suspend...
May 05 15:48:32 hostname polkitd[499]: Unregistered Authentication Agent for unix-process:834:6208 (system bus name :1.28, object path /org/freedesktop/PolicyKit1/AuthenticationAgent, locale en_US.utf8) (disconnected from bus)
May 05 15:48:32 hostname systemd-sleep[839]: Suspending system...
-- Reboot --

After powering on again everything seems to work completly normal until next suspend.

I appreciate any kind of help. Also, if this problem was solved earlier please tell me where I can look for any answer, I'm just running out of ideas how to repair it as I have not enough expirience in debugging this kind of issues. If you need more data, to define what the problem is I'll deliver it as soon as possible.

seth · 2017-05-05 16:19:29

Ensure the intel-ucode package is installed.

pacman -Qi intel-ucode

Next try passing "dis_ucode_ldr" as kernel parameter (this disables microcode loading and is no good long term solution at all)

Ultimately, you should provide HW details as well as whether there's eg. a parallel windows installation etcetc.

radix-sort · 2017-05-05 17:32:49

Intel-ucode package wasn't installed, but installing it hasn't helped at all. Also booting with custom parameter didn't worked out.

A bit of information about machine:
Kernel 4.10.13-1
Arch is the only system running on pc, no parallel windows or linux installations.

Specs:
HP XW6400 Workstation
2 x Intel Xeon 5130
10 GB FB-DDR2 RAM
AMD Radeon 5450
Generic 750 GB HDD

If there's anything I can tell, just ask. After waking up I've tried to access machine via ssh, but as it seems network isn't waking up either.

seth · 2017-05-05 19:10:41

Try the linux-lts kernel.
Does this also happen for very short™ STRs?

Wild shot:
10GB RAM sound odd and not like a symmetric setup? Run memtest and/or try with a "sane" configuration (identical modules in pairing slots - if this is a 2x4 + 2x1 GB combo, just remove the 2 1GB banks; choose most defensive clock speeds and timings)

GenkiSky · 2017-05-05 20:21:51

Also radix-sort, just to make sure, did you follow the instructions in https://wiki.archlinux.org/index.php/Mi … de_updates after installing intel-ucode? (It's not enough to just install it).

Arch Linux

#1 2017-05-05 15:39:19

System won't wake up after suspending.

#2 2017-05-05 16:19:29

Re: System won't wake up after suspending.

#3 2017-05-05 17:32:49

Re: System won't wake up after suspending.

#4 2017-05-05 19:10:41

Re: System won't wake up after suspending.

#5 2017-05-05 20:21:51

Re: System won't wake up after suspending.

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