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#1 2017-05-18 18:08:02
- friendofarch
- Member
- Registered: 2013-12-30
- Posts: 59
[Solved] Can't activate Bluetooth (Broadcom BCM20702A1)
Hi,
I've tried for a couple of days to get my bluetooth to work, but haven't managed to do so...
It's a BCM20702A1 in a X230 Thinkpad.
Gnome just tells me, that it's switched off even if the switch is on ?!?
In one of the many tutorials I read was written to extract, the firmware from a .cab file and place it in /lib/firmware/brcm/:
ls /lib/firmware/brcm/
BCM-0a5c-21e6.hcd # was not sure which naming was right so I added both files
BCM20702A1-0a5c-21e6.hcd
...dmesg tells me:
dmesg | grep -i bluetooth
[ 20.029624] thinkpad_acpi: rfkill switch tpacpi_bluetooth_sw: radio is unblocked
[ 21.045337] Bluetooth: Core ver 2.22
[ 21.045355] Bluetooth: HCI device and connection manager initialized
[ 21.045359] Bluetooth: HCI socket layer initialized
[ 21.045361] Bluetooth: L2CAP socket layer initialized
[ 21.045365] Bluetooth: SCO socket layer initialized
[ 24.948877] Bluetooth: BNEP (Ethernet Emulation) ver 1.3
[ 24.948879] Bluetooth: BNEP filters: protocol multicast
[ 24.948883] Bluetooth: BNEP socket layer initialized
[11451.675470] Bluetooth: hci0: BCM: chip id 63
[11451.691527] Bluetooth: hci0: BCM20702A
[11451.692402] Bluetooth: hci0: BCM20702A1 (001.002.014) build 0000
[11452.637361] Bluetooth: hci0: BCM20702A1 (001.002.014) build 1757
[11452.653431] Bluetooth: hci0: Broadcom Bluetooth Devicerfkill
rfkill list
0: tpacpi_bluetooth_sw: Bluetooth
Soft blocked: no
Hard blocked: no
1: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
11: hci0: Bluetooth
Soft blocked: no
Hard blocked: noand systemctl:
systemctl status bluetooth.service
● bluetooth.service - Bluetooth service
Loaded: loaded (/usr/lib/systemd/system/bluetooth.service; enabled; vendor preset: disabled)
Active: active (running) since Sun 2017-05-14 12:26:04 CEST; 4 days ago
Docs: man:bluetoothd(8)
Main PID: 617 (bluetoothd)
Status: "Running"
Tasks: 1 (limit: 4915)
CGroup: /system.slice/bluetooth.service
└─617 /usr/lib/bluetooth/bluetoothd
Mai 14 12:26:04 thinkpad systemd[1]: Starting Bluetooth service...
Mai 14 12:26:04 thinkpad bluetoothd[617]: Bluetooth daemon 5.45
Mai 14 12:26:04 thinkpad systemd[1]: Started Bluetooth service.
Mai 14 12:26:04 thinkpad bluetoothd[617]: Starting SDP server
Mai 14 12:26:04 thinkpad bluetoothd[617]: Bluetooth management interface 1.14 initializedJust to make sure that it's not a hardware issue I tried it with a Live-System (Mint 18) and that works flawlessly.
Any ideas?
Last edited by friendofarch (2017-05-23 06:48:22)
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#2 2017-05-20 09:52:00
- friendofarch
- Member
- Registered: 2013-12-30
- Posts: 59
Re: [Solved] Can't activate Bluetooth (Broadcom BCM20702A1)
No ideas?
Gathered some more information, maybe that helps...
cat /etc/systemd/system/bluetooth.target.wants/bluetooth.service
[Unit]
Description=Bluetooth service
Documentation=man:bluetoothd(8)
ConditionPathIsDirectory=/sys/class/bluetooth
[Service]
Type=dbus
BusName=org.bluez
ExecStart=/usr/lib/bluetooth/bluetoothd
NotifyAccess=main
#WatchdogSec=10
#Restart=on-failure
CapabilityBoundingSet=CAP_NET_ADMIN CAP_NET_BIND_SERVICE
LimitNPROC=1
ProtectHome=true
ProtectSystem=full
[Install]
WantedBy=bluetooth.target
Alias=dbus-org.bluez.servicelsusb
Bus 001 Device 005: ID 0a5c:21e6 Broadcom Corp. BCM20702 Bluetooth 4.0 [ThinkPad]
Couldn't open device, some information will be missing
Device Descriptor:
bLength 18
bDescriptorType 1
bcdUSB 2.00
bDeviceClass 255 Vendor Specific Class
bDeviceSubClass 1
bDeviceProtocol 1
bMaxPacketSize0 64
idVendor 0x0a5c Broadcom Corp.
idProduct 0x21e6 BCM20702 Bluetooth 4.0 [ThinkPad]
bcdDevice 1.12
iManufacturer 1
iProduct 2
iSerial 3
bNumConfigurations 1
Configuration Descriptor:
bLength 9
bDescriptorType 2
wTotalLength 218
bNumInterfaces 4
bConfigurationValue 1
iConfiguration 0
bmAttributes 0xe0
Self Powered
Remote Wakeup
MaxPower 0mA
Interface Descriptor:
bLength 9
bDescriptorType 4
bInterfaceNumber 0
bAlternateSetting 0
bNumEndpoints 3
bInterfaceClass 255 Vendor Specific Class
bInterfaceSubClass 1
bInterfaceProtocol 1
iInterface 0
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x81 EP 1 IN
bmAttributes 3
Transfer Type Interrupt
Synch Type None
Usage Type Data
wMaxPacketSize 0x0010 1x 16 bytes
bInterval 1
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x82 EP 2 IN
bmAttributes 2
Transfer Type Bulk
Synch Type None
Usage Type Data
wMaxPacketSize 0x0040 1x 64 bytes
bInterval 1
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x02 EP 2 OUT
bmAttributes 2
Transfer Type Bulk
Synch Type None
Usage Type Data
wMaxPacketSize 0x0040 1x 64 bytes
bInterval 1
Interface Descriptor:
bLength 9
bDescriptorType 4
bInterfaceNumber 1
bAlternateSetting 0
bNumEndpoints 2
bInterfaceClass 255 Vendor Specific Class
bInterfaceSubClass 1
bInterfaceProtocol 1
iInterface 0
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x83 EP 3 IN
bmAttributes 1
Transfer Type Isochronous
Synch Type None
Usage Type Data
wMaxPacketSize 0x0000 1x 0 bytes
bInterval 1
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x03 EP 3 OUT
bmAttributes 1
Transfer Type Isochronous
Synch Type None
Usage Type Data
wMaxPacketSize 0x0000 1x 0 bytes
bInterval 1
Interface Descriptor:
bLength 9
bDescriptorType 4
bInterfaceNumber 1
bAlternateSetting 1
bNumEndpoints 2
bInterfaceClass 255 Vendor Specific Class
bInterfaceSubClass 1
bInterfaceProtocol 1
iInterface 0
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x83 EP 3 IN
bmAttributes 1
Transfer Type Isochronous
Synch Type None
Usage Type Data
wMaxPacketSize 0x0009 1x 9 bytes
bInterval 1
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x03 EP 3 OUT
bmAttributes 1
Transfer Type Isochronous
Synch Type None
Usage Type Data
wMaxPacketSize 0x0009 1x 9 bytes
bInterval 1
Interface Descriptor:
bLength 9
bDescriptorType 4
bInterfaceNumber 1
bAlternateSetting 2
bNumEndpoints 2
bInterfaceClass 255 Vendor Specific Class
bInterfaceSubClass 1
bInterfaceProtocol 1
iInterface 0
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x83 EP 3 IN
bmAttributes 1
Transfer Type Isochronous
Synch Type None
Usage Type Data
wMaxPacketSize 0x0011 1x 17 bytes
bInterval 1
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x03 EP 3 OUT
bmAttributes 1
Transfer Type Isochronous
Synch Type None
Usage Type Data
wMaxPacketSize 0x0011 1x 17 bytes
bInterval 1
Interface Descriptor:
bLength 9
bDescriptorType 4
bInterfaceNumber 1
bAlternateSetting 3
bNumEndpoints 2
bInterfaceClass 255 Vendor Specific Class
bInterfaceSubClass 1
bInterfaceProtocol 1
iInterface 0
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x83 EP 3 IN
bmAttributes 1
Transfer Type Isochronous
Synch Type None
Usage Type Data
wMaxPacketSize 0x0019 1x 25 bytes
bInterval 1
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x03 EP 3 OUT
bmAttributes 1
Transfer Type Isochronous
Synch Type None
Usage Type Data
wMaxPacketSize 0x0019 1x 25 bytes
bInterval 1
Interface Descriptor:
bLength 9
bDescriptorType 4
bInterfaceNumber 1
bAlternateSetting 4
bNumEndpoints 2
bInterfaceClass 255 Vendor Specific Class
bInterfaceSubClass 1
bInterfaceProtocol 1
iInterface 0
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x83 EP 3 IN
bmAttributes 1
Transfer Type Isochronous
Synch Type None
Usage Type Data
wMaxPacketSize 0x0021 1x 33 bytes
bInterval 1
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x03 EP 3 OUT
bmAttributes 1
Transfer Type Isochronous
Synch Type None
Usage Type Data
wMaxPacketSize 0x0021 1x 33 bytes
bInterval 1
Interface Descriptor:
bLength 9
bDescriptorType 4
bInterfaceNumber 1
bAlternateSetting 5
bNumEndpoints 2
bInterfaceClass 255 Vendor Specific Class
bInterfaceSubClass 1
bInterfaceProtocol 1
iInterface 0
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x83 EP 3 IN
bmAttributes 1
Transfer Type Isochronous
Synch Type None
Usage Type Data
wMaxPacketSize 0x0031 1x 49 bytes
bInterval 1
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x03 EP 3 OUT
bmAttributes 1
Transfer Type Isochronous
Synch Type None
Usage Type Data
wMaxPacketSize 0x0031 1x 49 bytes
bInterval 1
Interface Descriptor:
bLength 9
bDescriptorType 4
bInterfaceNumber 2
bAlternateSetting 0
bNumEndpoints 2
bInterfaceClass 255 Vendor Specific Class
bInterfaceSubClass 255 Vendor Specific Subclass
bInterfaceProtocol 255 Vendor Specific Protocol
iInterface 0
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x84 EP 4 IN
bmAttributes 2
Transfer Type Bulk
Synch Type None
Usage Type Data
wMaxPacketSize 0x0020 1x 32 bytes
bInterval 1
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x04 EP 4 OUT
bmAttributes 2
Transfer Type Bulk
Synch Type None
Usage Type Data
wMaxPacketSize 0x0020 1x 32 bytes
bInterval 1
Interface Descriptor:
bLength 9
bDescriptorType 4
bInterfaceNumber 3
bAlternateSetting 0
bNumEndpoints 0
bInterfaceClass 254 Application Specific Interface
bInterfaceSubClass 1 Device Firmware Update
bInterfaceProtocol 1
iInterface 0
Device Firmware Upgrade Interface Descriptor:
bLength 9
bDescriptorType 33
bmAttributes 5
Will Not Detach
Manifestation Tolerant
Upload Unsupported
Download Supported
wDetachTimeout 5000 milliseconds
wTransferSize 64 bytes
bcdDFUVersion 1.10bluetoothctl
Agent registered
[bluetooth]# power on
No default controller available
[bluetooth]# scan on
No default controller available
[bluetooth]# devices
No default controller available
[bluetooth]# list
[bluetooth]# Offline
#3 2017-05-22 04:15:40
- uoou
- Member
- Registered: 2017-05-22
- Posts: 4
Re: [Solved] Can't activate Bluetooth (Broadcom BCM20702A1)
I have the same symptoms on an XPS 15 (9550) with Broadcom BCM20703A1 after updating yesterday. I'd not updated for about week and bluetooth was working fine before the update.
After the update I get the exact same as you - device shows up in lsusb and rfkill, lsmod shows the btusb module loaded and the bluetooth service is up and running without errors but bluetoothctl (and other bluetooth tools) report no devices.
Bluetooth is working fine on my desktop PC at the same level of updates with an "ASUSTek Computer, Inc. Qualcomm Bluetooth 4.1". So presumably it's something specific to these Broadcom chips.
I'd previously added in the firmware you mentioned (downloaded from the link in this post) so I tried removing that but that made no difference.
No idea what to try as bluetooth is a bit of a mystery to me.
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#4 2017-05-22 06:43:33
- friendofarch
- Member
- Registered: 2013-12-30
- Posts: 59
Re: [Solved] Can't activate Bluetooth (Broadcom BCM20702A1)
I have the same symptoms on an XPS 15 (9550) with Broadcom BCM20703A1 after updating yesterday. I'd not updated for about week and bluetooth was working fine before the update.
Hi, thanks for the reply.
Can you reconstruct which bluetooth packages were updated? In this case maybe a (temporary) downgrade would be a solution?
What's a bit strange, I tried to setup bluetooth quickly ~a month ago and it did not work either, and the driver was installed 3 weeks ago.
Any more ideas?
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#5 2017-05-22 07:30:50
- uoou
- Member
- Registered: 2017-05-22
- Posts: 4
Re: [Solved] Can't activate Bluetooth (Broadcom BCM20702A1)
Ok well that was easy - I downgraded bluez to the previous version I had installed (5.44) and now bluetooth works again. I was able to downgrade bluez without touching anything else so that made things simple.
My memory may have been off in terms of how long it's been since I did a pacman -Syu, it may have been more than a week, but I'm pretty sure it wasn't as long as a month which makes it weird that it's not been working for you for longer.
So it may be worth your trying an earlier version of the bluez package and see if that helps.
The firmware issue won't matter in terms of just seeing the device in bluetoothctl, as soon as this particular issue is solved the "[NEW] controller blah blah blah" line should appear when you run bluetoothctl (getting it to actually talk to things properly is where the firmware comes in).
But yeah, it seems reasonably clear that *my* problem, at least, is in the bluez package. Whether it's the same problem you're having remains to be seen.
Keep me posted and we'll see if we can get anywhere with this.
Last edited by uoou (2017-05-22 07:31:08)
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#6 2017-05-30 15:11:47
- friendofarch
- Member
- Registered: 2013-12-30
- Posts: 59
Re: [Solved] Can't activate Bluetooth (Broadcom BCM20702A1)
Strange, I thought I made a post that I could solve it as well by downgrading the bluez package....
Just created a bug report:
https://bugs.archlinux.org/task/54217
Last edited by friendofarch (2017-05-30 15:26:01)
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#7 2018-08-22 21:21:40
- lincoln_lee
- Member
- Registered: 2018-08-22
- Posts: 1
Re: [Solved] Can't activate Bluetooth (Broadcom BCM20702A1)
Ok well that was easy - I downgraded bluez to the previous version I had installed (5.44) and now bluetooth works again. I was able to downgrade bluez without touching anything else so that made things simple.
Hi, I have your same problem on the same PC. I tried to roll back from 5.50 to 5.49, 5.47, and 5.44, but without any luck. I do not see the bluetooth in the rfkill list though. Can you tell me which steps you followed after downgrading?
Thanks a lot
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#8 2018-08-22 23:32:41
- circleface
- Member
- Registered: 2012-05-26
- Posts: 639
Re: [Solved] Can't activate Bluetooth (Broadcom BCM20702A1)
lincoln_lee, if you are experiencing the same problem, please open a new thread instead of bumping an old one. You can link back to this thread if you think it is relevant. It is better to create your own thread because then you own the thread and can mark it solved once you fix the issue.
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#9 2018-08-22 23:34:22
- jasonwryan
- Anarchist
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- Registered: 2009-05-09
- Posts: 30,424
- Website
Re: [Solved] Can't activate Bluetooth (Broadcom BCM20702A1)
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