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pillo787

Member

Registered: 2017-06-14

Posts: 3

Sound issue with headphones and speakers.

Hello when i connect my headphones to my computer, the speakers are still playing sound, i dont know why.  The volume control for headphones works very strange whereas for the speakers works great.

I have tried to change the auto-mute option in alsamixer but i dont have this option in alsamixer. (I have pressed f5 and other options i didnt see it).

My computer is a MSI GS73VR 2016(Skylake edition).

Is there a way to make the headphones perform well?

Thank you.

V1del

Forum Moderator

Registered: 2012-10-16

Posts: 25,435

Re: Sound issue with headphones and speakers.

Some more info would be nice which card, which controls do you have available, what kind of headphones? Post

aplay -l
amixer -c$insert index of the card from aplay -l

in code tags.

Mod Note: Moving to NC

pillo787

Member

Registered: 2017-06-14

Posts: 3

Re: Sound issue with headphones and speakers.

Some more info would be nice which card, which controls do you have available, what kind of headphones? Post

aplay -l
amixer -c$insert index of the card from aplay -l

in code tags.

Mod Note: Moving to NC

aplay -l returns this:

**** List of PLAYBACK Hardware Devices ****
card 0: PCH [HDA Intel PCH], device 0: ALC898 Analog [ALC898 Analog]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 1: ALC898 Digital [ALC898 Digital]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 3: HDMI 0 [HDMI 0]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 7: HDMI 1 [HDMI 1]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 8: HDMI 2 [HDMI 2]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 9: HDMI 3 [HDMI 3]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 10: HDMI 4 [HDMI 4]
  Subdevices: 1/1
  Subdevice #0: subdevice #0

The chip seems to be Realtek alc898 and the jack is in the same card as speakers, so I can't  choose between headpohones or speakers with amixer.  The headphones are a philips but i also have tried with others ones with the same problem.

V1del

Forum Moderator

Registered: 2012-10-16

Posts: 25,435

Re: Sound issue with headphones and speakers.

post the amixer command

amixer -c0

in this case and maybe a

dmesg | grep -iE 'snd|hda|alsa'

pillo787

Member

Registered: 2017-06-14

Posts: 3

Re: Sound issue with headphones and speakers.

post the amixer command

amixer -c0

in this case and maybe a

dmesg | grep -iE 'snd|hda|alsa'

amicer -c0 returns this:

Simple mixer control 'Master',0
  Capabilities: pvolume pvolume-joined pswitch pswitch-joined
  Playback channels: Mono
  Limits: Playback 0 - 87
  Mono: Playback 60 [69%] [-20.25dB] [on]
Simple mixer control 'PCM',0
  Capabilities: pvolume
  Playback channels: Front Left - Front Right
  Limits: Playback 0 - 255
  Mono:
  Front Left: Playback 255 [100%] [0.00dB]
  Front Right: Playback 255 [100%] [0.00dB]
Simple mixer control 'Front',0
  Capabilities: pvolume pswitch
  Playback channels: Front Left - Front Right
  Limits: Playback 0 - 87
  Mono:
  Front Left: Playback 87 [100%] [0.00dB] [on]
  Front Right: Playback 87 [100%] [0.00dB] [on]
Simple mixer control 'Surround',0
  Capabilities: pvolume pswitch
  Playback channels: Front Left - Front Right
  Limits: Playback 0 - 87
  Mono:
  Front Left: Playback 87 [100%] [0.00dB] [on]
  Front Right: Playback 87 [100%] [0.00dB] [on]
Simple mixer control 'Center',0
  Capabilities: pvolume pvolume-joined pswitch pswitch-joined
  Playback channels: Mono
  Limits: Playback 0 - 87
  Mono: Playback 87 [100%] [0.00dB] [on]
Simple mixer control 'LFE',0
  Capabilities: pvolume pvolume-joined pswitch pswitch-joined
  Playback channels: Mono
  Limits: Playback 0 - 87
  Mono: Playback 87 [100%] [0.00dB] [on]
Simple mixer control 'Side',0
  Capabilities: pvolume pswitch
  Playback channels: Front Left - Front Right
  Limits: Playback 0 - 87
  Mono:
  Front Left: Playback 87 [100%] [0.00dB] [on]
  Front Right: Playback 87 [100%] [0.00dB] [on]
Simple mixer control 'Mic',0
  Capabilities: pvolume pswitch
  Playback channels: Front Left - Front Right
  Limits: Playback 0 - 31
  Mono:
  Front Left: Playback 0 [0%] [-34.50dB] [off]
  Front Right: Playback 0 [0%] [-34.50dB] [off]
Simple mixer control 'Mic Boost',0
  Capabilities: volume
  Playback channels: Front Left - Front Right
  Capture channels: Front Left - Front Right
  Limits: 0 - 3
  Front Left: 0 [0%] [0.00dB]
  Front Right: 0 [0%] [0.00dB]
Simple mixer control 'IEC958',0
  Capabilities: pswitch pswitch-joined
  Playback channels: Mono
  Mono: Playback [off]
Simple mixer control 'IEC958 Default PCM',0
  Capabilities: pswitch pswitch-joined
  Playback channels: Mono
  Mono: Playback [on]
Simple mixer control 'IEC958',1
  Capabilities: pswitch pswitch-joined
  Playback channels: Mono
  Mono: Playback [on]
Simple mixer control 'IEC958',2
  Capabilities: pswitch pswitch-joined
  Playback channels: Mono
  Mono: Playback [on]
Simple mixer control 'IEC958',3
  Capabilities: pswitch pswitch-joined
  Playback channels: Mono
  Mono: Playback [on]
Simple mixer control 'IEC958',4
  Capabilities: pswitch pswitch-joined
  Playback channels: Mono
  Mono: Playback [on]
Simple mixer control 'IEC958',16
  Capabilities: pswitch pswitch-joined
  Playback channels: Mono
  Mono: Playback [on]
Simple mixer control 'Beep',0
  Capabilities: pvolume pswitch
  Playback channels: Front Left - Front Right
  Limits: Playback 0 - 31
  Mono:
  Front Left: Playback 0 [0%] [-34.50dB] [off]
  Front Right: Playback 0 [0%] [-34.50dB] [off]
Simple mixer control 'Capture',0
  Capabilities: cvolume cswitch
  Capture channels: Front Left - Front Right
  Limits: Capture 0 - 63
  Front Left: Capture 36 [57%] [9.75dB] [on]
  Front Right: Capture 36 [57%] [9.75dB] [on]
Simple mixer control 'Loopback Mixing',0
  Capabilities: enum
  Items: 'Disabled' 'Enabled'
  Item0: 'Disabled'

Ant the dmesg | grep -iE 'snd|hda|alsa' returns this:

[    2.180513] snd_hda_intel 0000:00:1f.3: enabling device (0000 -> 0002)
[    2.212862] snd_hda_intel 0000:00:1f.3: bound 0000:00:02.0 (ops i915_audio_component_bind_ops [i915])
[    2.242931] snd_hda_codec_realtek hdaudioC0D0: autoconfig for ALC898: line_outs=4 (0x1b/0x17/0x15/0x1a/0x0) type:speaker
[    2.242933] snd_hda_codec_realtek hdaudioC0D0:    speaker_outs=0 (0x0/0x0/0x0/0x0/0x0)
[    2.242934] snd_hda_codec_realtek hdaudioC0D0:    hp_outs=0 (0x0/0x0/0x0/0x0/0x0)
[    2.242935] snd_hda_codec_realtek hdaudioC0D0:    mono: mono_out=0x0
[    2.242936] snd_hda_codec_realtek hdaudioC0D0:    dig-out=0x1e/0x0
[    2.242937] snd_hda_codec_realtek hdaudioC0D0:    inputs:
[    2.242939] snd_hda_codec_realtek hdaudioC0D0:      Mic=0x18
[    2.242940] snd_hda_codec_realtek hdaudioC0D0:      Internal Mic=0x12
[    2.269553] input: HDA Digital PCBeep as /devices/pci0000:00/0000:00:1f.3/sound/card0/input10
[    2.269725] input: HDA Intel PCH Mic as /devices/pci0000:00/0000:00:1f.3/sound/card0/input11
[    2.269756] input: HDA Intel PCH HDMI/DP,pcm=3 as /devices/pci0000:00/0000:00:1f.3/sound/card0/input12
[    2.269779] input: HDA Intel PCH HDMI/DP,pcm=7 as /devices/pci0000:00/0000:00:1f.3/sound/card0/input13
[    2.269804] input: HDA Intel PCH HDMI/DP,pcm=8 as /devices/pci0000:00/0000:00:1f.3/sound/card0/input14
[    2.269834] input: HDA Intel PCH HDMI/DP,pcm=9 as /devices/pci0000:00/0000:00:1f.3/sound/card0/input15
[    2.270062] input: HDA Intel PCH HDMI/DP,pcm=10 as /devices/pci0000:00/0000:00:1f.3/sound/card0/input16

I have used the commands with my headphones plugged.