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ForgottenDev

Member

Registered: 2016-01-08

Posts: 2

Civilization VI doesn't start: an unrecoverable error has occurred

I'm trying to run Civ VI, but I keep getting errors.
This is the current output for steam-native:

>>> Adding process 15409 for game ID 289070
GameAction [AppID 289070, ActionID 4] : LaunchApp changed task to WaitingGameWindow with ""
ERROR: ld.so: object '/home/ali/.local/share/Steam/ubuntu12_32/gameoverlayrenderer.so' from LD_PRELOAD cannot be preloaded (wrong ELF class: ELFCLASS32): ignored.
/home/ali/1/SteamLibrary/steamapps/common/Sid Meier's Civilization VI/./Civ6: /usr/lib/libcurl-gnutls.so.4: no version information available (required by /home/ali/1/SteamLibrary/steamapps/common/Sid Meier's Civilization VI/./Civ6)
GameAction [AppID 289070, ActionID 4] : LaunchApp changed task to Completed with ""
Game update: AppID 289070 "Sid Meier's Civilization VI", ProcID 15410, IP 0.0.0.0:0
Setting breakpad minidump AppID = 289070
Steam_SetMinidumpSteamID:  Caching Steam ID:  76561198094116628 [API loaded no]
>>> Adding process 15410 for game ID 289070
Game removed: AppID 289070 "Sid Meier's Civilization VI", ProcID 15410 
No cached sticky mapping in ActivateActionSet.

And this is steam-runtime:

Adding process 16048 for game ID 289070
GameAction [AppID 289070, ActionID 2] : LaunchApp changed task to WaitingGameWindow with ""
ERROR: ld.so: object '/home/ali/.local/share/Steam/ubuntu12_32/gameoverlayrenderer.so' from LD_PRELOAD cannot be preloaded (wrong ELF class: ELFCLASS32): ignored.
ERROR: ld.so: object '/home/ali/.local/share/Steam/ubuntu12_32/gameoverlayrenderer.so' from LD_PRELOAD cannot be preloaded (wrong ELF class: ELFCLASS32): ignored.
/home/ali/1/SteamLibrary/steamapps/common/Sid Meier's Civilization VI/./Civ6: /usr/lib/libcurl-gnutls.so.4: no version information available (required by /home/ali/1/SteamLibrary/steamapps/common/Sid Meier's Civilization VI/./Civ6)
/home/ali/1/SteamLibrary/steamapps/common/Sid Meier's Civilization VI/./Civ6: Symbol `_ZTVN10__cxxabiv120__si_class_type_infoE' has different size in shared object, consider re-linking
/home/ali/1/SteamLibrary/steamapps/common/Sid Meier's Civilization VI/./Civ6: Symbol `_ZTVN10__cxxabiv117__class_type_infoE' has different size in shared object, consider re-linking
GameAction [AppID 289070, ActionID 2] : LaunchApp changed task to Completed with ""
>>> Adding process 16049 for game ID 289070
Game update: AppID 289070 "Sid Meier's Civilization VI", ProcID 16049, IP 0.0.0.0:0
Setting breakpad minidump AppID = 289070
Steam_SetMinidumpSteamID:  Caching Steam ID:  76561198094116628 [API loaded no]
Game removed: AppID 289070 "Sid Meier's Civilization VI", ProcID 16049 
No cached sticky mapping in ActivateActionSet.Installing breakpad exception handler for appid(steam)/version(1500335472)

I've tried what https://wiki.archlinux.org/index.php/St … ization_VI suggests, but it doesn't seem to do anything. I added those to the game's launch options like this:

LD_PRELOAD='./libcxxrt.so:/usr/$LIB/libstdc++.so.6'  LD_LIBRARY_PATH=/usr/lib/openssl-1.0 %command%

But they don't fix it (and I tried each of them separately, too)

I also get "An unrecoverable error as occurred, and Civilization VI cannot continue" every time I try to run the game.

Any ideas? And thank you in advance.

elnll002

Member

Registered: 2013-05-14

Posts: 22

Re: Civilization VI doesn't start: an unrecoverable error has occurred

Hardware information?
Remember it is not supposed to work on Intel cards. (Even then, I'm using it on. But with a few bugs on images).

ForgottenDev

Member

Registered: 2016-01-08

Posts: 2

Re: Civilization VI doesn't start: an unrecoverable error has occurred

$ sudo lshw -numeric -C display
  *-display                 
       description: VGA compatible controller
       product: Mullins [Radeon R4/R5 Graphics] [1002:9851]
       vendor: Advanced Micro Devices, Inc. [AMD/ATI] [1002]
       physical id: 1
       bus info: pci@0000:00:01.0
       version: 05
       width: 64 bits
       clock: 33MHz
       capabilities: pm pciexpress msi vga_controller bus_master cap_list rom
       configuration: driver=radeon latency=0
       resources: irq:45 memory:e0000000-efffffff memory:f0000000-f07fffff ioport:4000(size=256) memory:f0d00000-f0d3ffff memory:c0000-dffff

So it's not Intel. I'm using a Lenovo laptop G50-45.