Suspend causes full shutdown

Hyrr0 · 2017-10-01 10:30:44

Hi everyone!

First post here! And thanks for contributing to this forum which helped a lot of people like me during years!

My problem is the following : Installing Arch Linux on an AMD based computer (Both CPU & GPU) to get rid of Windows, I'm facing a suspend problem. Everytime the system should suspend, I got full shutdown instead. This is quite annoying cause I'm used to let my computer suspend itself and find my work back few hours laters.

I tried several distributions such as Linux Mint, Ubuntu, Debian and Arch and got the same problem everytime. So, every distribution had a different Kernel, I tried from 4.9 to 4.13 and still got this problem. My UEFI firmware is up to date.

If anyone has faced and found a solution, please let me know

Thanks for any help !

loqs · 2017-10-01 12:32:28

Welcome to the arch linux forums Hyrr0. Please provide the journal entries from when you initiate a suspend until the system shuts down and from the subsequent startup.
Also how are you initiating the suspend and is any power management system such as tlp in use?

Hyrr0 · 2017-10-01 12:36:25

Thanks for your reply

I used several ways : Clicking on suspend from my DE (XFCE), waiting for enery manager to do its job (30minutes inactivity => suspend), and from command line using systemctl suspend.

How could I get such journal? Thanks

loqs · 2017-10-01 12:46:20

Systemd#Journal

Hyrr0 · 2017-10-01 13:06:23

Thanks you!

Here it is

Before saving my journalctl, I tried to reproduce the problem so I systemctl suspend then, my system goes off, I bootup, I save my journal. So the few last steps should be the right one I hope

Last edited by Hyrr0 (2017-10-01 13:08:03)

seth · 2017-10-01 20:14:15

to get rid of Windows

Is there still a windows installation?

Hyrr0 · 2017-10-02 06:09:13

seth wrote:

to get rid of Windows
Is there still a windows installation?

No.

seth · 2017-10-02 07:36:37

Assuming "your" archlinux does not set off a dumb acpi call exclusively, I guess *your* board has an ACPI bug exclusively ;-)
(I thought it might mess around because windows was in s4 or so)

Please post an entire dmesg and in the meantime, read up the acpi parameters you may have to try https://raw.githubusercontent.com/torva … meters.txt ;-)

Hyrr0 · 2017-10-02 11:39:06

I upgraded my UEFI (again) to 2.80. This time, my computer is not going entirely off. My keyboard/mouse go off. The screens go off too. The computer is still running (lights and fans are on at least). But I cant go back to my desktop. Its kinda 'frozen' and I should now reboot.

The full dmesg as you asked. I tried the acpi=force parameter in order to see what's happening.

Here it is

Thanks for helping me

Last edited by Hyrr0 (2017-10-02 11:39:26)

seth · 2017-10-02 12:12:42

Try "iommu=soft" instead.
The more interesting acpi options will be acpi_os and acpi_osi - later.

Edit: s/_/=/

Last edited by seth (2017-10-02 12:13:04)

Hyrr0 · 2017-10-02 14:10:13

I tried to install linux-lts kernel. Computer goes off on suspend like before.

I tried iommu=soft on both lts and not lts kernel. On LTS, screens go blanc as with non LTS without iommu=soft. On non LTS, nothing happen.

I'll try to have a look at acpi_os and acpi_osi.

Hyrr0 · 2017-10-04 08:18:23

Any idea?

seth · 2017-10-04 12:16:30

Did you try lying about the OS (the acpi_* parameter)?
Which board is this in particular? (in doubt: dmidecode)

Hyrr0 · 2017-10-04 12:33:28

I tried Microsoft 2013/NT bot are not working.

My motherboard is a 970 Extreme3 from ASRock. Now my computer is booting alone without pressing any button or whatever. Machines are getting intelligent. Be careful!

As soon as this is not the only problem I have related to my motherboard, I bought another one on Amazon. We'll see.

seth · 2017-10-04 13:01:06

Now my computer is booting alone without pressing any button or whatever.

I'd check the BIOS/UEFI for what's enabled in S5 - might be spurious input from eg. the mouse that causes this.

According to https://www.manualslib.com/manual/78987 … ml?page=50 you can also explicitly dis/enable S3 support - I'd try to change that from auto to enabled ...

Arch Linux

#1 2017-10-01 10:30:44

Suspend causes full shutdown

#2 2017-10-01 12:32:28

Re: Suspend causes full shutdown

#3 2017-10-01 12:36:25

Re: Suspend causes full shutdown

#4 2017-10-01 12:46:20

Re: Suspend causes full shutdown

#5 2017-10-01 13:06:23

Re: Suspend causes full shutdown

#6 2017-10-01 20:14:15

Re: Suspend causes full shutdown

#7 2017-10-02 06:09:13

Re: Suspend causes full shutdown

#8 2017-10-02 07:36:37

Re: Suspend causes full shutdown

#9 2017-10-02 11:39:06

Re: Suspend causes full shutdown

#10 2017-10-02 12:12:42

Re: Suspend causes full shutdown

#11 2017-10-02 14:10:13

Re: Suspend causes full shutdown

#12 2017-10-04 08:18:23

Re: Suspend causes full shutdown

#13 2017-10-04 12:16:30

Re: Suspend causes full shutdown

#14 2017-10-04 12:33:28

Re: Suspend causes full shutdown

#15 2017-10-04 13:01:06

Re: Suspend causes full shutdown

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