Blank screen on laptop only while booting without an external display

thesniper7 · 2017-10-03 18:29:31

I got a new laptop with a GTX1070 (in hybrid mode).
The laptop display is blank when I boot up without my external monitor connected and none of the displays work after even after I connect the external monitor after boot.
However, if I boot with a monitor connected to it, both screens work. Can someone help me resolve this issue?

I have already installed xf86 intel drivers (for integrated graphics) and nvidia (for the 1070).

seth · 2017-10-03 20:52:23

https://wiki.archlinux.org/index.php/NVIDIA_Optimus

How did you setup the system? (Which drivers did you install, in particular the nvidia kernel module)
Also what happens if you pass "nomodeset" as kernel parameter (you won't be able to start X11 or wayland, but it might be interesting to know how the displays behave w/o modesetting and in console mode)
Speaking of which: in case you boot into a graphical target: which? And what happens if you switch to a linux console from there?

cafe · 2017-10-04 00:59:11

Hi,

What is your laptop? I'm facing a similar issue with a MSI GS63. It has a Kaby Lake processor (i7 7700HQ) with a intel HD Graphics 630 and a Nvidia Geforce GTX 1070 Max-Q. I'm currently discussing my issue here.

thesniper7 · 2017-10-04 01:17:06

@seth
I have installed version 384.90 driver for the nvidia graphics card.
When I pass nomodeset, it takes a couple of seconds to load the linux ramdisk but is still goes to a blank screen.
I am running gnome 3 and i am able to get into the tty console if I use the monitor but not with the internal display.

I also tried installing and configuring bumblebee few days ago but both my screens were completely blank so I had to do a fresh install.\

@cafe
I have the Eluktronics P650HS-G (Clevo chassis). Here is my lscpi:

00:02.0 VGA compatible controller: Intel Corporation Device 591b (rev 04)
01:00.0 VGA compatible controller: NVIDIA Corporation GP104M [GeForce GTX 1070 Mobile] (rev a1)

Last edited by thesniper7 (2017-10-04 01:18:41)

seth · 2017-10-04 08:02:53

See updates on cafe's thread. Check your dmesg for the crashing i915 module and a similar backtrace.

cafe · 2017-10-04 10:53:19

Yes, internal hardware is the same (if not for the minor revision of the dedicated graphics card). This evening I'll try to downgrade the kernel. Keep me posted on your progress too.

Good luck for us,

seth · 2017-10-04 12:19:41

Not the internal hardware - the most interesting thing is whether you also get sth. like

[    9.173732] i915 0000:00:02.0: vgaarb: changed VGA decodes: olddecodes=io+mem,decodes=none:owns=io+mem
[    9.175229] invalid max DP link bw val 0, using 1.62Gbps
[    9.175237] ------------[ cut here ]------------
[    9.175269] WARNING: CPU: 0 PID: 259 at drivers/gpu/drm/i915/intel_dp.c:141 intel_dp_num_rates+0x3b/0x50 [i915]
[    9.175269] Modules linked in: iTCO_wdt iTCO_vendor_support cryptd intel_cstate i915(+) hci_uart psmouse evdev input_leds btusb mac_hid intel_rapl_perf btrtl mdio ac pcspkr btbcm btqca btintel bluetooth ecdh_generic rfkill crc16 battery thermal video snd_hda_intel snd_hda_codec snd_hda_core snd_hwdep drm_kms_helper drm intel_gtt syscopyarea sysfillrect sysimgblt fb_sys_fops i2c_algo_bit snd_pcm snd_timer snd soundcore pinctrl_sunrisepoint pinctrl_intel intel_lpss_acpi intel_lpss i2c_hid mei_me shpchp industrialio tpm wmi mei button acpi_pad intel_pch_thermal i2c_i801 fan sch_fq_codel crypto_user ip_tables x_tables btrfs xor raid6_pq uas usb_storage sd_mod hid_generic usbhid hid serio_raw atkbd libps2 crc32c_intel ahci libahci sdhci_pci xhci_pci sdhci led_class libata xhci_hcd mmc_core scsi_mod usbcore
[    9.175296]  usb_common i8042 serio
[    9.175299] CPU: 0 PID: 259 Comm: systemd-udevd Not tainted 4.13.3-1-ARCH #1
[    9.175299] Hardware name: Micro-Star International Co., Ltd. GS63VR 7RG/MS-16K3, BIOS E16K3IMS.10A 05/05/2017
[    9.175300] task: ffff9f007c364d80 task.stack: ffffc30702484000
[    9.175324] RIP: 0010:intel_dp_num_rates+0x3b/0x50 [i915]
[    9.175325] RSP: 0018:ffffc307024878a0 EFLAGS: 00010286
[    9.175325] RAX: 000000000000002c RBX: 0000000000000001 RCX: 0000000000000006
[    9.175326] RDX: 0000000000000000 RSI: 0000000000000082 RDI: ffff9f008ec0dc70
[    9.175326] RBP: ffffc307024878a8 R08: 0000000000000355 R09: 0000000000000004
[    9.175327] R10: ffff9f0072602988 R11: 0000000000000001 R12: ffff9f007a51f1c8
[    9.175327] R13: ffff9f007a51f648 R14: ffff9f007a51f000 R15: ffff9f0072600000
[    9.175328] FS:  00007fb5cdf760c0(0000) GS:ffff9f008ec00000(0000) knlGS:0000000000000000
[    9.175329] CS:  0010 DS: 0000 ES: 0000 CR0: 0000000080050033
[    9.175329] CR2: 00007efd96c39870 CR3: 0000000478ed4000 CR4: 00000000003406f0
[    9.175330] Call Trace:
[    9.175353]  intel_dp_init_connector+0x1054/0x1310 [i915]
[    9.175373]  intel_ddi_init+0x399/0x470 [i915]
[    9.175396]  ? fwtable_read64+0x1d0/0x1e0 [i915]
[    9.175418]  intel_modeset_init+0x1058/0x1830 [i915]
[    9.175437]  ? fwtable_write32+0xf7/0x250 [i915]
[    9.175459]  ? intel_i2c_reset+0x42/0x50 [i915]
[    9.175478]  ? intel_setup_gmbus+0x20f/0x290 [i915]
[    9.175498]  i915_driver_load+0xbbd/0x14b0 [i915]
[    9.175517]  i915_pci_probe+0x42/0x70 [i915]
[    9.175519]  local_pci_probe+0x42/0xa0
[    9.175520]  ? pci_match_device+0xe0/0x110
[    9.175522]  pci_device_probe+0x18d/0x1a0
[    9.175524]  driver_probe_device+0x2ff/0x450
[    9.175525]  __driver_attach+0xa4/0xe0
[    9.175526]  ? driver_probe_device+0x450/0x450
[    9.175527]  bus_for_each_dev+0x6e/0xb0
[    9.175529]  driver_attach+0x1e/0x20
[    9.175530]  bus_add_driver+0x1c7/0x270
[    9.175531]  ? 0xffffffffc0ced000
[    9.175532]  driver_register+0x60/0xe0
[    9.175532]  ? 0xffffffffc0ced000
[    9.175533]  __pci_register_driver+0x4c/0x50
[    9.175557]  i915_init+0x57/0x5a [i915]
[    9.175559]  do_one_initcall+0x50/0x190
[    9.175560]  ? __vunmap+0x81/0xb0
[    9.175561]  ? vfree+0x2e/0x70
[    9.175562]  ? do_init_module+0x27/0x1f2
[    9.175564]  do_init_module+0x5f/0x1f2
[    9.175565]  load_module+0x23f3/0x2be0
[    9.175567]  SYSC_init_module+0x16b/0x1a0
[    9.175569]  ? SYSC_init_module+0x16b/0x1a0
[    9.175570]  SyS_init_module+0xe/0x10
[    9.175571]  do_syscall_64+0x54/0xc0
[    9.175573]  entry_SYSCALL64_slow_path+0x25/0x25
[    9.175574] RIP: 0033:0x7fb5cd8aea0a
[    9.175574] RSP: 002b:00007fff1ada0068 EFLAGS: 00000246 ORIG_RAX: 00000000000000af
[    9.175575] RAX: ffffffffffffffda RBX: 000055f05d75aff0 RCX: 00007fb5cd8aea0a
[    9.175576] RDX: 00007fb5cd183cb5 RSI: 00000000002b9cc8 RDI: 00007fb5c6423010
[    9.175576] RBP: 00007fb5cd183cb5 R08: 0000000000000001 R09: 0000000000000006
[    9.175577] R10: 0000000000000000 R11: 0000000000000246 R12: 00007fb5c6423010
[    9.175577] R13: 000055f05d73ac30 R14: 0000000000020000 R15: 00007fff1ada0b60
[    9.175578] Code: 00 00 00 74 28 40 80 ff 14 bb 03 00 00 00 74 1d 40 80 ff 06 bb 01 00 00 00 74 12 40 0f b6 f7 48 c7 c7 98 55 b0 c0 e8 26 3c 68 c0 <0f> ff 89 d8 5b 5d c3 0f 1f 40 00 66 2e 0f 1f 84 00 00 00 00 00 
[    9.175594] ---[ end trace 012b3d0459c5fbd5 ]---

Arch Linux

#1 2017-10-03 18:29:31

Blank screen on laptop only while booting without an external display

#2 2017-10-03 20:52:23

Re: Blank screen on laptop only while booting without an external display

#3 2017-10-04 00:59:11

Re: Blank screen on laptop only while booting without an external display

#4 2017-10-04 01:17:06

Re: Blank screen on laptop only while booting without an external display

#5 2017-10-04 08:02:53

Re: Blank screen on laptop only while booting without an external display

#6 2017-10-04 10:53:19

Re: Blank screen on laptop only while booting without an external display

#7 2017-10-04 12:19:41

Re: Blank screen on laptop only while booting without an external display

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