[SOLVED] Some integrated usb-devices stopped working

Dok_L · 2017-08-12 20:20:02

So i recently installed arch and quite like it.
But yesterday i noticed that some integrated usb-devices (webcam and bluetooth) are no longer recognized by the applications i use to control them (guvcview and blueman).
However when i try lsusb, they are listed.
In powertop the autosuspend for some usb-stuff seems to be enabled (even when my laptop is attached to the power cabel).
I don't know what is causing this, but it might be tlp, which i installed a few days ago.
Turning off tlp did not help and even after going through its config-file, i was not able to get bluetooth and the webcam working again.

This is quite annoying since i use my webcam for skype and i just recently got my bluetooth working in the first place.

I have never experienced an issue with usb-devices on linux, so i have no idea what infos one would need to fix this.
But maybe it will help to know what special things i did on my system after installation:
- blacklisting nouveau kernel modules, because they caused errors while booting and did not work
- adding "After=dbus.service" to the wpa_supplicant.service.d/override.conf, because it did not always stop on shutdown

While this issue is just an annoyance and not a huge problem,
i would be quite happy if anyone would attempt to help me!

Last edited by Dok_L (2017-08-13 14:27:21)

seth · 2017-08-12 22:30:09

lsusb -t

Do you have /dev/video0 and can you

mpv tv:// --tv-driver=v4l2 --tv-device=/dev/video0

?

Dok_L · 2017-08-12 22:42:28

Thank you for your reply!

lsusb -t gives me:

leon@artemis:~$ lsusb -t
/:  Bus 03.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/4p, 5000M
/:  Bus 02.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/9p, 480M
    |__ Port 6: Dev 2, If 0, Class=Video, Driver=, 480M
    |__ Port 6: Dev 2, If 1, Class=Video, Driver=, 480M
    |__ Port 7: Dev 3, If 0, Class=Human Interface Device, Driver=usbhid, 12M
    |__ Port 8: Dev 4, If 0, Class=Wireless, Driver=, 12M
    |__ Port 8: Dev 4, If 1, Class=Wireless, Driver=, 12M
/:  Bus 01.Port 1: Dev 1, Class=root_hub, Driver=ehci-pci/2p, 480M
    |__ Port 1: Dev 2, If 0, Class=Hub, Driver=hub/8p, 480M

/dev/video0 does not exist, the mpv command exits with:

leon@artemis:~$ mpv tv:// --tv-driver=v4l2 --tv-device=/dev/video0
Error parsing option tv-driver (option not found)
Setting commandline option --tv-driver=v4l2 failed.

Exiting... (Fatal error)

Am i missing a mpv plugin for this command to work?

seth · 2017-08-12 22:45:22

There're no drivers loaded for those devices (thus no video interface in case of the camera - and no file for mpv to play)
What's the output of lsusb (w/o the "-t" switch)?

Dok_L · 2017-08-12 22:48:56

lsusb without modifier gives me:

Bus 001 Device 002: ID 8087:8000 Intel Corp. 
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 003 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 002 Device 004: ID 0cf3:3004 Qualcomm Atheros Communications AR3012 Bluetooth 4.0
Bus 002 Device 003: ID 187c:0527 Alienware Corporation 
Bus 002 Device 002: ID 1bcf:28b6 Sunplus Innovation Technology Inc. 
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

The sixth device is the webcam.

seth · 2017-08-12 22:56:51

lsmod | grep uvcvideo

If it's loaded, check dmesg for errors. If not, modprobe it and see what happens.

Bluetooth is btusb instead of uvcvideo.

Dok_L · 2017-08-12 23:08:30

This works for the video drivers... (but why are they not loaded by default like they were a few days ago?)
For the Bluetooth it did not work.

leon@artemis:~$ lsmod | grep btusb
btusb                  40960  0
btrtl                  16384  1 btusb
btbcm                  16384  1 btusb
btintel                16384  1 btusb
bluetooth             475136  12 btrtl,btintel,bnep,btbcm,ath3k,btusb
usbcore               208896  8 uvcvideo,usbhid,ehci_hcd,xhci_pci,ath3k,btusb,xhci_hcd,ehci_pci

leon@artemis:~$ dmesg | grep -i error
[    0.541660] ACPI Error: [\_SB_.PCI0.PEG0.PEGP.TDGC] Namespace lookup failure, AE_NOT_FOUND (20170303/psargs-364)
[    0.541683] ACPI Error: Method parse/execution failed [\_SB.PCI0.PEG0.PG00._ON] (Node ffff95e4e6968550), AE_NOT_FOUND (20170303/psparse-543)
[    1.979327] RAS: Correctable Errors collector initialized.
[    3.136323] ACPI Error: [\_SB_.PCI0.GFX0.DD02._BCL] Namespace lookup failure, AE_NOT_FOUND (20170303/psargs-364)
[    3.136329] ACPI Error: Method parse/execution failed [\_SB.PCI0.RP05.PEGP.DD02._BCL] (Node ffff95e4e6978b18), AE_NOT_FOUND (20170303/psparse-543)
[    3.267509] usb 2-8: Direct firmware load for ar3k/AthrBT_0x00000200.dfu failed with error -2
[    3.267519] ath3k: probe of 2-8:1.0 failed with error -2

I got the bluetooth working using a package from the AUR, since i have a combined Wifi/BT-Card, that acts weird in linux, maybe thats broken too by coincidence...
And what are those ACPI errors... i have never encountered them on ubuntu...they seem nasty...

EDIT: I did some research and it seems like the acpi errors just appear because a recent kernel-update (which was not present on ubuntu when i last used it) changed the default loglevel from 3 to 4, nothing to worry about

Last edited by Dok_L (2017-08-13 00:18:32)

Dok_L · 2017-08-13 12:40:37

Well, OK,
today i checked my kernel blacklist...
seems like i blacklisted the uvcvideo module while following a guide to blacklist nouveau...
So this is just a pebcak, i admit it!

The Problem with the bluetooth still remains though.

Last edited by Dok_L (2017-08-13 12:40:55)

seth · 2017-08-13 13:06:48

The ACPI "errors" are there on ubuntu just as much, but a "recent" (some 4.9 version) kernel update exposed them into the messages. Means your BIOS has a broken ACPI implementation, but don't worry - all have.

Did you update the btusb-qca-0x3004 package after updating (the kernel)?
If so, it's time to see whether you can access BT via bluetoothctl

Dok_L · 2017-08-13 14:17:15

Yeah, i did some research about the acpi errors and found that the default loglevel was set from 3 to 4 in a "recent" update...

The btusb-qca-0x3004 package is up-to-date (there was no update to it since i installed it).
bluetoothctl was not able to detect the device:

leon@artemis:~$ bluetoothctl 
Agent registered
[bluetooth]# list
[bluetooth]#

seth · 2017-08-13 14:18:42

It's a kernel module - you (more or less) *have* to rebuild it every tiem you update the kernel - regardless of whether the module itself saw an update.

Dok_L · 2017-08-13 14:25:06

So the AUR-Package just has not been updated to the recent kernel?
Well then i will look into building the module myself...

Thank you for helping me with a pebcak, a not-really-an-issue and to understand kernel-modules!
I will mark this as solved.

seth · 2017-08-13 14:33:05

You're responsible to keep AUR packages up-to-date. There's no external management. But a dkms packge would rebuild implicitly.

Dok_L · 2017-08-13 15:11:23

I know that i have to update the packages myself,
but i did not know that I have to rebuild the package for a new kernel upgrade even if the package itself has not been updated...

Thank you very much!

katy · 2017-10-06 12:08:26

I am the package maintainer for btusb-qca-0x3004. Apologies for the broken package - it should be fixed now. Unfortunately the laptop I built and tested it on is dual-booted with Windows 10; an automatic Windows Update broke my partition table and for a while I was unable to boot Arch on that machine.
So you could say it was a dependency issue, with an obvious solution...

Dok_L · 2017-10-08 16:47:02

No problem katy!
The problem(s) i was facing were not related to the package but rather caused by me beeing a bit unexperienced with arch linux (at the time simply rebuilding the package fixed it).
Thank you for your work maintaining it!

Arch Linux

#1 2017-08-12 20:20:02

[SOLVED] Some integrated usb-devices stopped working

#2 2017-08-12 22:30:09

Re: [SOLVED] Some integrated usb-devices stopped working

#3 2017-08-12 22:42:28

Re: [SOLVED] Some integrated usb-devices stopped working

#4 2017-08-12 22:45:22

Re: [SOLVED] Some integrated usb-devices stopped working

#5 2017-08-12 22:48:56

Re: [SOLVED] Some integrated usb-devices stopped working

#6 2017-08-12 22:56:51

Re: [SOLVED] Some integrated usb-devices stopped working

#7 2017-08-12 23:08:30

Re: [SOLVED] Some integrated usb-devices stopped working

#8 2017-08-13 12:40:37

Re: [SOLVED] Some integrated usb-devices stopped working

#9 2017-08-13 13:06:48

Re: [SOLVED] Some integrated usb-devices stopped working

#10 2017-08-13 14:17:15

Re: [SOLVED] Some integrated usb-devices stopped working

#11 2017-08-13 14:18:42

Re: [SOLVED] Some integrated usb-devices stopped working

#12 2017-08-13 14:25:06

Re: [SOLVED] Some integrated usb-devices stopped working

#13 2017-08-13 14:33:05

Re: [SOLVED] Some integrated usb-devices stopped working

#14 2017-08-13 15:11:23

Re: [SOLVED] Some integrated usb-devices stopped working

#15 2017-10-06 12:08:26

Re: [SOLVED] Some integrated usb-devices stopped working

#16 2017-10-08 16:47:02

Re: [SOLVED] Some integrated usb-devices stopped working

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