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Hi guys
after switch my PC and reinstalling my system I am unable to connect my mobile phone (Nexus 5X, latest official Android version) via USB. The device is getting powered but is not recognized on the PC. I tested various cables and ports. Without luck. Also reboot does not help. The phone is not even listed in
[excelsior ~]$ lsusb
Bus 006 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 005 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 003: ID 1a7c:0191 Evoluent VerticalMouse 4
Bus 001 Device 002: ID 045e:00db Microsoft Corp. Natural Ergonomic Keyboard 4000 V1.0
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Also the phone itself is showing USB as not connected in the settings. Any idea what I might miss?
Thanks for your help.
Last edited by VS-nfD (2017-11-16 13:09:35)
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I'm going to go out on a limb and say it's a hardware issue.
pat@Pats_Main:~$ lsusb
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 004: ID 18d1:4ee1 Google Inc. Nexus Device (MTP)
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 002: ID 1b1c:0c04 Corsair Link Cooling Node
Bus 001 Device 007: ID 046d:c222 Logitech, Inc. G15 Keyboard / LCD
Bus 001 Device 006: ID 046d:c52b Logitech, Inc. Unifying Receiver
Bus 001 Device 005: ID 046d:c221 Logitech, Inc. G11/G15 Keyboard / Keyboard
Bus 001 Device 004: ID 046d:c223 Logitech, Inc. G11/G15 Keyboard / USB Hub
Bus 001 Device 003: ID 1532:0502 Razer USA, Ltd
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
have you checked the logs for when you've connected the phone?
Nov 16 07:03:26 Pats_Main kernel: usb 2-4: new SuperSpeed USB device number 2 using xhci_hcd
Nov 16 07:03:26 Pats_Main kernel: usb 2-4: can't set config #1, error -71
Nov 16 07:03:27 Pats_Main kernel: usb 2-4: USB disconnect, device number 2
Nov 16 07:03:27 Pats_Main kernel: usb 2-4: new SuperSpeed USB device number 3 using xhci_hcd
Nov 16 07:03:35 Pats_Main kernel: usb 2-4: USB disconnect, device number 3
Nov 16 07:03:35 Pats_Main kernel: usb 2-4: new SuperSpeed USB device number 4 using xhci_hcd
Device change from 3 to 4 is me changing from charging to file management. I don't know what happened at device 2.
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Thanks for the hint. I checked the system log and there is nothing inside when connecting the device. I now also checked with a different laptop. The device was working a few days ago on this one but now it's also not working on the other laptop. So you are right with the phone being the problem. Some search revealed a problem introduced with Android Oreo. See https://www.theandroidsoul.com/unable-t … oid-o-fix/ for a solution. It works now. The irritation was caused by a time overlapping when upgradeing Android and reinstalling my system.
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