Arch Linux

edrose

Member

Registered: 2016-01-25

Posts: 15

Reboot on Suspend after Certain Updates

I have a Dell XPS 13 9350. I use Gnome as my DM.

I've occasionally had issues with reboots after a suspend following some updates. It happened again today, when I updated to the latest builds of linux and gnome.

To be clear, to reproduce this I suspend the machine. On wake it boots up as if it were switched off. This currently happens all the time.

To try and troubleshoot, I enabled systemd persistent journaling and it showed no error messages, I've attached it below. Has anyone had any similar issues or can suggest some more troubleshooting steps to take?

  Jan 11 19:51:53 ed-laptop systemd[1]: Starting TLP suspend/resume...
  Jan 11 19:51:53 ed-laptop systemd[1]: Started TLP suspend/resume.
  Jan 11 19:51:53 ed-laptop systemd[1]: Reached target Sleep.
  Jan 11 19:51:53 ed-laptop systemd[1]: Starting Suspend...
  Jan 11 19:51:53 ed-laptop systemd-sleep[1996]: Suspending system...
  -- Reboot --
  Jan 11 19:52:16 ed-laptop kernel: microcode: microcode updated early to revision 0xc2, date = 2017-11-16
  Jan 11 19:52:16 ed-laptop kernel: Linux version 4.14.13-1-ARCH (builduser@heftig-32336) (gcc version 7.2.1 20171224 (GCC)) #1 SMP PREEMPT Wed Jan 10 11:14:50 UTC 2018
  Jan 11 19:52:16 ed-laptop kernel: Command line: initrd=\intel-ucode.img initrd=\initramfs-linux.img root=PARTUUID=333af3a5-80af-4ccf-b87b-1f4803274d18 i915.disable_power_well=0 i915.enable_psr=1 i915.enable_rc6=1 rw quiet splash

Edit: A BIOS update released 3 days ago fixed it

Last edited by edrose (2018-01-12 18:43:48)

yangsheng6810

Member

Registered: 2015-10-03

Posts: 5

Re: Reboot on Suspend after Certain Updates

Recently, my laptop has problem of resuming from suspending: sometimes, I open the lid only to find that is has switched off, i.e. it is fully turned off.
According to the breat light on the lid, I find all suspending attempt was success, and journalctl log confirms this.

Jan 10 18:28:38 carbon systemd-logind[729]: Delay lock is active (UID 120/gdm, PID 1060/gsd-power) but inhibitor timeout is reached.
Jan 10 18:28:38 carbon systemd[1]: Starting TLP suspend/resume...
Jan 10 18:28:38 carbon systemd[1]: Started TLP suspend/resume.
Jan 10 18:28:38 carbon systemd[1]: Reached target Sleep.
Jan 10 18:28:38 carbon systemd[1]: Starting Suspend...
Jan 10 18:28:38 carbon systemd-sleep[2729]: Suspending system...

Actually these are the last few lines. The next thing gonna happen is that I open the lid later, and the computer is already switched off.

I started looking at the problem, and noticed that it was actually turned off when I open the lid: the breath light on the power button was breathing correctly the moment I open the lid, and went off right away. I am not a new Arch user, and am used to reading logs, but have absolute no idea where to start looking: there is NO log after "suspending system"!! How can I get some idea what happened?

Here are few failed attempts:
1. Add

shutdown

to mkinitcpio.conf hooks and run

mkinitcpio -p linux

2. Using

systemctl suspend

instead of closing lid
3. Uninstalling/Reinstalling

acpid

in case there is conflict.

Any idea how to fix it, or how to get log on what happened?

jasonwryan

Anarchist

From: .nz

Registered: 2009-05-09

Posts: 30,424

Website

Re: Reboot on Suspend after Certain Updates

Merging with existing thread...

---

Arch + dwm   •   Mercurial repos  •   Surfraw

Registered Linux User #482438

yangsheng6810

Member

Registered: 2015-10-03

Posts: 5

Re: Reboot on Suspend after Certain Updates

Thank you @edrose, it seems I have got a similar problem. I followed your steps and updated my BIOS. It is working now!
I will come back in a few days to report whether the problem truely disappeared or not.

yangsheng6810

Member

Registered: 2015-10-03

Posts: 5

Re: Reboot on Suspend after Certain Updates

It looks like the problem is still there. Possibly because the BIOS update I got was out 2017-12-19.

edrose

Member

Registered: 2016-01-25

Posts: 15

Re: Reboot on Suspend after Certain Updates

It looks like the problem is still there. Possibly because the BIOS update I got was out 2017-12-19.

Is that BIOS version 1.6.1?

yangsheng6810

Member

Registered: 2015-10-03

Posts: 5

Re: Reboot on Suspend after Certain Updates

Is that BIOS version 1.6.1?

It says Version: N1FET59W (1.33 ). I guess the version numbers from different vendors may not be comparable?

yangsheng6810

Member

Registered: 2015-10-03

Posts: 5

Re: Reboot on Suspend after Certain Updates

I updated to the new BIOS 1.35, and its release note contains some ACPI fixes. I assume that is the one. Anyway, I only experienced 2 reboot before this BIOS update. I assume the problem has been "solved".