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zezu

Member

Registered: 2017-12-25

Posts: 16

Sierra EM7455 cannot disable (err = -32)

After installing Sierra EM7455 modem in my dell latitude e5470 i have an error in dmesg usb usb2-port2: cannot disable (err = -32) after suspendmode. Also returning from suspendmode takes more time.

 % lsusb                                  
Bus 002 Device 003: ID 413c:81b6 Dell Computer Corp. 
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 002: ID 0a5c:5834 Broadcom Corp. 
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

dmesg

[ 1595.862584] Process accounting resumed
[ 1595.955772] e1000e: enp0s31f6 NIC Link is Down
[ 1595.956579] IPv6: ADDRCONF(NETDEV_UP): enp0s31f6: link is not ready
[ 1596.169403] IPv6: ADDRCONF(NETDEV_UP): enp0s31f6: link is not ready
[ 1596.171961] IPv6: ADDRCONF(NETDEV_UP): wlp1s0: link is not ready
[ 1596.412203] IPv6: ADDRCONF(NETDEV_UP): wlp1s0: link is not ready
[ 1596.455998] IPv6: ADDRCONF(NETDEV_UP): wlp1s0: link is not ready
[ 1599.502819] usb 2-2: new SuperSpeed USB device number 3 using xhci_hcd
[ 1599.520778] usb 2-2: config 1 has an invalid interface number: 12 but max is 1
[ 1599.520783] usb 2-2: config 1 has an invalid interface number: 13 but max is 1
[ 1599.520785] usb 2-2: config 1 has an invalid interface number: 13 but max is 1
[ 1599.520788] usb 2-2: config 1 has no interface number 0
[ 1599.520790] usb 2-2: config 1 has no interface number 1
[ 1599.522276] usb 2-2: Enable of device-initiated U1 failed.
[ 1599.522629] usb 2-2: Enable of device-initiated U2 failed.
[ 1599.522927] usb 2-2: Disable of device-initiated U1 failed.
[ 1599.523101] usb 2-2: Disable of device-initiated U2 failed.
[ 1599.540142] cdc_mbim 2-2:1.12: cdc-wdm0: USB WDM device
[ 1599.540501] cdc_mbim 2-2:1.12 wwan0: register 'cdc_mbim' at usb-0000:00:14.0-2, CDC MBIM, ae:79:0b:d8:a5:5d
[ 1599.540917] usb 2-2: Enable of device-initiated U1 failed.
[ 1599.541284] usb 2-2: Enable of device-initiated U2 failed.
[ 1599.581372] cdc_mbim 2-2:1.12 wwp0s20f0u2i12: renamed from wwan0
[ 1599.891487] wlp1s0: authenticate with 00:0e:8f:4a:01:3b
[ 1599.899922] wlp1s0: send auth to 00:0e:8f:4a:01:3b (try 1/3)
[ 1599.908604] wlp1s0: authenticated
[ 1599.909148] wlp1s0: associate with 00:0e:8f:4a:01:3b (try 1/3)
[ 1599.914768] wlp1s0: RX AssocResp from 00:0e:8f:4a:01:3b (capab=0x411 status=0 aid=2)
[ 1599.937893] wlp1s0: associated
[ 1599.955654] IPv6: ADDRCONF(NETDEV_CHANGE): wlp1s0: link becomes ready
[ 1951.043105] wlp1s0: deauthenticating from 00:0e:8f:4a:01:3b by local choice (Reason: 3=DEAUTH_LEAVING)
[ 1951.061933] IPv6: ADDRCONF(NETDEV_UP): wlp1s0: link is not ready
[ 1952.807439] PM: suspend entry (deep)
[ 1952.807440] PM: Syncing filesystems ... done.
[ 1952.825592] Freezing user space processes ... (elapsed 0.002 seconds) done.
[ 1952.827818] OOM killer disabled.
[ 1952.827819] Freezing remaining freezable tasks ... (elapsed 0.001 seconds) done.
[ 1952.829125] Suspending console(s) (use no_console_suspend to debug)
[ 1952.829490] sd 0:0:0:0: [sda] Synchronizing SCSI cache
[ 1952.830297] sd 0:0:0:0: [sda] Stopping disk
[ 1952.919177] e1000e: EEE TX LPI TIMER: 00000011
[ 1953.051884] ACPI: Preparing to enter system sleep state S3
[ 1953.091455] ACPI: EC: event blocked
[ 1953.091456] ACPI: EC: EC stopped
[ 1953.091457] PM: Saving platform NVS memory
[ 1953.091566] Disabling non-boot CPUs ...
[ 1953.119302] smpboot: CPU 1 is now offline
[ 1953.139340] smpboot: CPU 2 is now offline
[ 1953.169419] smpboot: CPU 3 is now offline
[ 1953.203725] smpboot: CPU 4 is now offline
[ 1953.239381] smpboot: CPU 5 is now offline
[ 1953.259415] smpboot: CPU 6 is now offline
[ 1953.286134] smpboot: CPU 7 is now offline
[ 1953.290258] ACPI: Low-level resume complete
[ 1953.290388] ACPI: EC: EC started
[ 1953.290388] PM: Restoring platform NVS memory
[ 1953.292720] Enabling non-boot CPUs ...
[ 1953.292778] x86: Booting SMP configuration:
[ 1953.292779] smpboot: Booting Node 0 Processor 1 APIC 0x2
[ 1953.295119]  cache: parent cpu1 should not be sleeping
[ 1953.295310] CPU1 is up
[ 1953.295324] smpboot: Booting Node 0 Processor 2 APIC 0x4
[ 1953.297072]  cache: parent cpu2 should not be sleeping
[ 1953.297255] CPU2 is up
[ 1953.297270] smpboot: Booting Node 0 Processor 3 APIC 0x6
[ 1953.299017]  cache: parent cpu3 should not be sleeping
[ 1953.299205] CPU3 is up
[ 1953.299218] smpboot: Booting Node 0 Processor 4 APIC 0x1
[ 1953.301115]  cache: parent cpu4 should not be sleeping
[ 1953.301309] CPU4 is up
[ 1953.301337] smpboot: Booting Node 0 Processor 5 APIC 0x3
[ 1953.302942]  cache: parent cpu5 should not be sleeping
[ 1953.303137] CPU5 is up
[ 1953.303151] smpboot: Booting Node 0 Processor 6 APIC 0x5
[ 1953.304843]  cache: parent cpu6 should not be sleeping
[ 1953.305055] CPU6 is up
[ 1953.305068] smpboot: Booting Node 0 Processor 7 APIC 0x7
[ 1953.306777]  cache: parent cpu7 should not be sleeping
[ 1953.306993] CPU7 is up
[ 1953.315986] ACPI: Waking up from system sleep state S3
[ 1953.910096] ACPI: EC: event unblocked
[ 1953.910201] usb usb1: root hub lost power or was reset
[ 1953.910205] usb usb2: root hub lost power or was reset
[ 1953.910578] sd 0:0:0:0: [sda] Starting disk
[ 1954.451197] ata4: SATA link down (SStatus 0 SControl 300)
[ 1954.451228] ata1: SATA link up 6.0 Gbps (SStatus 133 SControl 300)
[ 1954.451255] ata3: SATA link down (SStatus 4 SControl 300)
[ 1954.454297] ata1.00: configured for UDMA/133
[ 1954.575608] usb 1-10: reset full-speed USB device number 2 using xhci_hcd
[ 1956.272391] [drm] RC6 on
[ 1957.018087] xhci_hcd 0000:00:14.0: Cannot set link state.
[ 1957.018096] usb usb2-port2: cannot disable (err = -32)
[ 1957.020697] OOM killer enabled.
[ 1957.020698] Restarting tasks ... 
[ 1957.020810] usb 2-2: USB disconnect, device number 3
[ 1957.020929] cdc_mbim 2-2:1.12 wwp0s20f0u2i12: unregister 'cdc_mbim' usb-0000:00:14.0-2, CDC MBIM
[ 1957.023725] done.
[ 1957.029975] acpi PNP0401:00: Already enumerated
[ 1957.032511] acpi PNP0501:00: Still not present
[ 1957.041157] thermal thermal_zone8: failed to read out thermal zone (-61)
[ 1957.057189] PM: suspend exit

journalctl -xe

-- Support: https://lists.freedesktop.org/mailman/listinfo/systemd-devel
-- 
-- Unit NetworkManager-dispatcher.service has finished starting up.
-- 
-- The start-up result is RESULT.
Jan 14 14:44:04 colibri nm-dispatcher[3264]: req:1 'down' [tap0]: new request (0 scripts)
Jan 14 14:44:04 colibri nm-dispatcher[3264]: req:1 'down' [tap0]: completed: no scripts
Jan 14 14:44:04 colibri gnome-shell[781]: Removing a network device that was not added
Jan 14 14:44:04 colibri gnome-shell[566]: Removing a network device that was not added
Jan 14 14:44:06 colibri systemd-timesyncd[449]: Synchronized to time server 85.21.78.91:123 (1.arch.pool.ntp.org).
Jan 14 14:44:10 colibri openvpn[486]: WARNING: No server certificate verification method has been enabled.  See http://openvpn.net/howto.html#mitm for more info.
Jan 14 14:44:10 colibri openvpn[486]: TCP/UDP: Preserving recently used remote address: [AF_INET]86.62.95.52:1194
Jan 14 14:44:10 colibri openvpn[486]: Attempting to establish TCP connection with [AF_INET]86.62.95.52:1194 [nonblock]
Jan 14 14:44:11 colibri openvpn[486]: TCP connection established with [AF_INET]86.62.95.52:1194
Jan 14 14:44:11 colibri openvpn[486]: TCP_CLIENT link local: (not bound)
Jan 14 14:44:11 colibri openvpn[486]: TCP_CLIENT link remote: [AF_INET]86.62.95.52:1194
Jan 14 14:44:11 colibri openvpn[486]: WARNING: 'link-mtu' is used inconsistently, local='link-mtu 1583', remote='link-mtu 1575'
Jan 14 14:44:11 colibri openvpn[486]: WARNING: 'cipher' is used inconsistently, local='cipher AES-256-GCM', remote='cipher BF-CBC'
Jan 14 14:44:11 colibri openvpn[486]: WARNING: 'auth' is used inconsistently, local='auth [null-digest]', remote='auth SHA1'
Jan 14 14:44:11 colibri openvpn[486]: WARNING: 'keysize' is used inconsistently, local='keysize 256', remote='keysize 128'
Jan 14 14:44:11 colibri openvpn[486]: [hq.cdnvideo.ru] Peer Connection Initiated with [AF_INET]86.62.95.52:1194
Jan 14 14:44:12 colibri openvpn[486]: TUN/TAP device tap0 opened
Jan 14 14:44:12 colibri openvpn[486]: do_ifconfig, tt->did_ifconfig_ipv6_setup=0
Jan 14 14:44:12 colibri openvpn[486]: /usr/bin/ip link set dev tap0 up mtu 1500
Jan 14 14:44:12 colibri systemd-udevd[3268]: link_config: autonegotiation is unset or enabled, the speed and duplex are not writable.
Jan 14 14:44:12 colibri systemd-udevd[3268]: Could not generate persistent MAC address for tap0: No such file or directory
Jan 14 14:44:12 colibri openvpn[486]: /usr/bin/ip addr add dev tap0 172.29.25.8/24 broadcast 172.29.25.255
Jan 14 14:44:12 colibri NetworkManager[473]: <info>  [1515930252.5703] manager: (tap0): new Tun device (/org/freedesktop/NetworkManager/Devices/6)
Jan 14 14:44:12 colibri NetworkManager[473]: <info>  [1515930252.5754] device (tap0): state change: unmanaged -> unavailable (reason 'connection-assumed', sys-iface-state: 'external')
Jan 14 14:44:12 colibri openvpn[486]: Initialization Sequence Completed
Jan 14 14:44:12 colibri NetworkManager[473]: <info>  [1515930252.5778] keyfile: add connection in-memory (19f62a9a-d13e-40fc-bd31-c0a8fa8f324f,"tap0")
Jan 14 14:44:12 colibri NetworkManager[473]: <info>  [1515930252.5784] device (tap0): state change: unavailable -> disconnected (reason 'connection-assumed', sys-iface-state: 'external')
Jan 14 14:44:12 colibri NetworkManager[473]: <info>  [1515930252.5792] device (tap0): Activation: starting connection 'tap0' (19f62a9a-d13e-40fc-bd31-c0a8fa8f324f)
Jan 14 14:44:12 colibri NetworkManager[473]: <info>  [1515930252.5870] device (tap0): state change: disconnected -> prepare (reason 'none', sys-iface-state: 'external')
Jan 14 14:44:12 colibri NetworkManager[473]: <info>  [1515930252.5874] device (tap0): state change: prepare -> config (reason 'none', sys-iface-state: 'external')
Jan 14 14:44:12 colibri NetworkManager[473]: <info>  [1515930252.5876] device (tap0): state change: config -> ip-config (reason 'none', sys-iface-state: 'external')
Jan 14 14:44:12 colibri NetworkManager[473]: <info>  [1515930252.5937] device (tap0): state change: ip-config -> ip-check (reason 'none', sys-iface-state: 'external')
Jan 14 14:44:12 colibri NetworkManager[473]: <info>  [1515930252.5963] device (tap0): state change: ip-check -> secondaries (reason 'none', sys-iface-state: 'external')
Jan 14 14:44:12 colibri NetworkManager[473]: <info>  [1515930252.5964] device (tap0): state change: secondaries -> activated (reason 'none', sys-iface-state: 'external')
Jan 14 14:44:12 colibri NetworkManager[473]: <info>  [1515930252.6054] device (tap0): Activation: successful, device activated.
Jan 14 14:44:12 colibri nm-dispatcher[3264]: req:2 'up' [tap0]: new request (0 scripts)
Jan 14 14:44:12 colibri nm-dispatcher[3264]: req:2 'up' [tap0]: completed: no scripts
Jan 14 14:45:19 colibri NetworkManager[473]: <info>  [1515930319.1824] connectivity: (wlp1s0) timed out
Jan 14 14:46:34 colibri wpa_supplicant[516]: wlp1s0: CTRL-EVENT-SIGNAL-CHANGE above=1 signal=-44 noise=9999 txrate=300000
Jan 14 14:50:19 colibri NetworkManager[473]: <info>  [1515930619.1827] connectivity: (wlp1s0) timed out
Jan 14 14:50:25 colibri sudo[3402]: jazkamer : TTY=pts/2 ; PWD=/home/jazkamer/Downloads/work ; USER=root ; COMMAND=/usr/bin/journalctl -xe
Jan 14 14:50:25 colibri sudo[3402]: pam_unix(sudo:session): session opened for user root by (uid=0)
Jan 14 14:51:08 colibri sudo[3402]: pam_unix(sudo:session): session closed for user root
Jan 14 14:51:11 colibri sudo[3414]: jazkamer : TTY=pts/2 ; PWD=/home/jazkamer/Downloads/work ; USER=root ; COMMAND=/usr/bin/journalctl
Jan 14 14:51:11 colibri sudo[3414]: pam_unix(sudo:session): session opened for user root by (uid=0)
Jan 14 14:51:15 colibri sudo[3414]: pam_unix(sudo:session): session closed for user root
Jan 14 14:51:16 colibri sudo[3419]: jazkamer : TTY=pts/2 ; PWD=/home/jazkamer/Downloads/work ; USER=root ; COMMAND=/usr/bin/journalctl -xe
Jan 14 14:51:16 colibri sudo[3419]: pam_unix(sudo:session): session opened for user root by (uid=0)

Thanks for any help!

TheGasolineWillBeOurs

Member

Registered: 2015-02-06

Posts: 65

Re: Sierra EM7455 cannot disable (err = -32)

This is just a shot in the dark, but I usually get this error when I have upgraded the kernel, but didn't restart. Not connected to any modem installation or suspending the system, but maybe it helps anyway.

zezu

Member

Registered: 2017-12-25

Posts: 16

Re: Sierra EM7455 cannot disable (err = -32)

This is just a shot in the dark, but I usually get this error when I have upgraded the kernel, but didn't restart. Not connected to any modem installation or suspending the system, but maybe it helps anyway.

Thanks for answer, i did the reboot after kernel update.