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#1 2018-02-06 13:36:42

Skogshuggarn
Member
Registered: 2014-12-19
Posts: 2

Thunderbolt 3 monitor connection issues

I have recently brought a "Samsung LS27H850QFUXEN" monitor and I am connecting it to my "Dell XPS 15 9560" computer via the thunderbolt 3 interface.
I do however get sporadic connection issue to the monitor. Sometimes it works for several hours, sometimes it only works for a few minutes.
If I run xrandr after the monitor has disconnected, xrandr can not detect the monitor and in order to get the monitor working again, I have to disconnect and then reconnect the thunderbolt cable again.

I have tried to add "intel_iommu=off" to my kernel parameters (as suggested here) without any success.

Here is the dmesg log for when the disconnection occurs

Does someone have any idea what could be the issue? If there is any information lacking, just ask!

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