You are not logged in.

#1 2017-08-22 22:23:27

Maclu
Member
Registered: 2017-08-21
Posts: 3

Cannot find storage devices plugged in through USB port [SOLVED]

Hello,

So I'm plugging in an external NTFS 1TB HDD into my USB2.0 ports on my Leneovo T520 laptop. I see the device detected using

journalctl -xe

, I see the device under

lsusb (-v)

, but it is not being automounted, nor can I find it using

 fdisk -l 

, nor does it appear under

 /proc/partitions

.

I'm testing with a 1GB flash drive (FAT).

Output of lspci -nn for my USB controller:

00:1a.0 USB controller [0c03]: Intel Corporation 6 Series/C200 Series Chipset Family USB Enhanced Host Controller #2 [8086:1c2d] (rev 04)

Output from my journalctl:

Aug 22 17:33:49 MiniWarden kernel: usb 2-1.1: new high-speed USB device number 8 using ehci-pci

Don't know if this helps, the Device Quailifer from the lsusb -v:

Device Qualifier (for other device speed):
  bLength                10
  bDescriptorType         6
  bcdUSB               2.00
  bDeviceClass            0 
  bDeviceSubClass         0 
  bDeviceProtocol         0 
  bMaxPacketSize0        64
  bNumConfigurations      1
can't get debug descriptor: Resource temporarily unavailable
cannot read device status, Resource temporarily unavailable (11)

And it's appearing as Bus 002 Device 009 under lsusb

The device does not appear under /proc/partition, other than sr0 (can't say I know what that is), I did install ntfs-3g but there's no device to mount!

Thank you for any assistance, I am new and want to learn as much as possible, apologizes if I missed something obvious.

Last edited by Maclu (2017-08-22 23:25:58)

Offline

#2 2017-08-22 22:24:35

Slithery
Forum Moderator
From: Norfolk, UK
Registered: 2013-12-01
Posts: 2,651

Re: Cannot find storage devices plugged in through USB port [SOLVED]

Have you rebooted since your last kernel upgrade?


No, it didn't "fix" anything. It just shifted the brokeness one space to the right. - jasonwryan
Closing -- for deletion; Banning -- for muppetry. - jasonwryan

aur - dotfiles

Offline

#3 2017-08-22 23:23:46

Maclu
Member
Registered: 2017-08-21
Posts: 3

Re: Cannot find storage devices plugged in through USB port [SOLVED]

Yuuup


....Thanks....

Offline

#4 2017-08-22 23:44:42

ewaller
Administrator
From: Pasadena, CA
Registered: 2009-07-13
Posts: 15,794

Re: Cannot find storage devices plugged in through USB port [SOLVED]

I would not necessarily expect it to automount.  When you connect it, post the entire tail of the journal starting from the MiniWarden kernel: usb 2-1.1: new high-speed USB device number 8 using ehci-pci
line.

Also, post your dmesg output while the USB is attached.  While in that state, also post the output of lsblk

slithery is concerned that the kernel you are running is not the kernel that is installed; as am I.  Post the output of uname -a and of pacman -Q linux  (assuming you are using the stock kernel.  If you are not, choose the correct package name)


Nothing is too wonderful to be true, if it be consistent with the laws of nature -- Michael Faraday
Sometimes it is the people no one can imagine anything of who do the things no one can imagine. -- Alan Turing
---
How to Ask Questions the Smart Way

Online

#5 2017-08-23 01:54:07

jasonwryan
Anarchist
From: .nz
Registered: 2009-05-09
Posts: 25,048
Website

Re: Cannot find storage devices plugged in through USB port [SOLVED]

Please include details of how you solved your issue: https://wiki.archlinux.org/index.php/Co … way_street


Arch + dwm   •   Mercurial repos  •   Github

Registered Linux User #482438

Offline

#6 2017-08-23 02:56:27

ewaller
Administrator
From: Pasadena, CA
Registered: 2009-07-13
Posts: 15,794

Re: Cannot find storage devices plugged in through USB port [SOLVED]

Actually, I now think Yuuup means "no, but yes that was the problem"  wink

Last edited by ewaller (2017-08-23 02:56:50)


Nothing is too wonderful to be true, if it be consistent with the laws of nature -- Michael Faraday
Sometimes it is the people no one can imagine anything of who do the things no one can imagine. -- Alan Turing
---
How to Ask Questions the Smart Way

Online

#7 2018-03-07 12:51:40

zilverling
Member
From: Utrecht, Netherlands
Registered: 2009-08-19
Posts: 67

Re: Cannot find storage devices plugged in through USB port [SOLVED]

I had the same issue and was glad to find this solution. As I switch off my computer every day, I normally don't reboot after a kernel upgrade. But probably that's not such a good idea, as I often need usb automount, and there's also some other cases where I've encountered the need to reboot for things to function properly.

Can somebody explain WHY exactly USB automount stops functioning after a kernel upgrade?

Offline

#8 2018-03-07 13:12:10

V1del
Forum Moderator
Registered: 2012-10-16
Posts: 4,686

Re: Cannot find storage devices plugged in through USB port [SOLVED]

On kernel updates the module folder for your old (running) kernel is removed (because a new kernel with a new modules folder is installed). If you plug in new hardware that requires the kernel to load a module, it will not find its modules anymore and hence be unable to mount the drive.

Last edited by V1del (2018-03-07 13:14:41)

Online

#9 2018-03-13 20:29:27

zilverling
Member
From: Utrecht, Netherlands
Registered: 2009-08-19
Posts: 67

Re: Cannot find storage devices plugged in through USB port [SOLVED]

@v1del Thanks for your clear answer.

Offline

Board footer

Powered by FluxBB