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#1 2018-03-26 20:22:48

tmb
Member
Registered: 2018-03-14
Posts: 16

Gnome FILES fails after system update

Hey,
I just did the latest system update including GNOME and since that, the application "files" wont't show up when I click on the symol. I tried to reinstall nautilus but that didn't help. I can't access any drives via gnome-shell whereas it works in the terminal. I would be grateful for any suggestions.

Gnome Version 3.28.0

Tobias

Update: The journalctl says the following during boot:

Mär 27 03:15:04 desktop gnome-session[531]: gnome-session-binary[531]: WARNING: App 'org.gnome.Shell.desktop' exited with code 1
Mär 27 03:15:04 desktop gnome-session-binary[531]: WARNING: App 'org.gnome.Shell.desktop' exited with code 1
Mär 27 03:15:04 desktop gnome-session-binary[531]: Unrecoverable failure in required component org.gnome.Shell.desktop
...
Mär 27 03:15:04 desktop systemd[669]: Failed to connect to API bus: Connection refused

And when I try to open GNOME Files, the log will be:

Mär 27 03:23:56 desktop org.gnome.Shell.desktop[960]: == Stack trace for context 0x5607d6817070 ==
Mär 27 03:23:56 desktop org.gnome.Shell.desktop[960]: #0 0x7ffc41e83210 b   resource:///org/gnome/shell/ui/tweener.js:80 (0x7ff1f46c7cd0 @ 82)
Mär 27 03:23:56 desktop org.gnome.Shell.desktop[960]: #1 0x7ffc41e832b0 b   resource:///org/gnome/shell/ui/tweener.js:105 (0x7ff1f46c7f78 @ 36)
Mär 27 03:23:56 desktop org.gnome.Shell.desktop[960]: #2 0x7ffc41e83350 b   resource:///org/gnome/shell/ui/tweener.js:92 (0x7ff1f46c7de0 @ 52)
Mär 27 03:23:56 desktop org.gnome.Shell.desktop[960]: #3 0x7ffc41e84220 b   resource:///org/gnome/gjs/modules/tweener/tweener.js:203 (0x7ff1f46d2918 @ 54)
Mär 27 03:23:56 desktop org.gnome.Shell.desktop[960]: #4 0x7ffc41e84370 b   resource:///org/gnome/gjs/modules/tweener/tweener.js:332 (0x7ff1f46d29a0 @ 1626)
Mär 27 03:23:56 desktop org.gnome.Shell.desktop[960]: #5 0x7ffc41e84420 b   resource:///org/gnome/gjs/modules/tweener/tweener.js:345 (0x7ff1f46d2a28 @ 100)
Mär 27 03:23:56 desktop org.gnome.Shell.desktop[960]: #6 0x7ffc41e844b0 b   resource:///org/gnome/gjs/modules/tweener/tweener.js:360 (0x7ff1f46d2ab0 @ 10)
Mär 27 03:23:56 desktop org.gnome.Shell.desktop[960]: #7 0x7ffc41e84530 I   resource:///org/gnome/gjs/modules/signals.js:126 (0x7ff1f46cff78 @ 386)
Mär 27 03:23:56 desktop org.gnome.Shell.desktop[960]: #8 0x7ffc41e845e0 b   resource:///org/gnome/shell/ui/tweener.js:207 (0x7ff1f46cf5e8 @ 159)
Mär 27 03:23:56 desktop gnome-shell[960]: Object Clutter.Clone (0x5607db91a7b0), has been already finalized. Impossible to set any property to it.
Mär 27 03:23:56 desktop org.gnome.Shell.desktop[960]: #9 0x7ffc41e84650 I   resource:///org/gnome/gjs/modules/_legacy.js:82 (0x7ff1f46b4de0 @ 71)
Mär 27 03:23:56 desktop org.gnome.Shell.desktop[960]: #10 0x7ffc41e84650 I   resource:///org/gnome/shell/ui/tweener.js:182 (0x7ff1f46cf560 @ 15)

But I am not sure if this is really the point as it is also mentioned with other issues in
https://bbs.archlinux.org/viewtopic.php?id=233858

as well as:

Mär 27 09:25:36 desktop gnome-control-center.desktop[11373]: Failed to register: Timeout was reached
Mär 27 09:25:53 desktop gnome-control-center.desktop[11430]: Failed to register: Timeout was reached
Mär 27 09:26:01 desktop dbus-daemon[977]: [session uid=1000 pid=977] Failed to activate service 'org.gnome.Nautilus': timed out (service_start_timeout=120000ms)

Last edited by tmb (2018-03-27 07:28:11)

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#2 2018-03-27 07:41:38

tmb
Member
Registered: 2018-03-14
Posts: 16

Re: Gnome FILES fails after system update

Update:

$ sudo nautilus

works! But still not while accessing it as a user. In addition the "settings" in gnome have the same problem now (but I didn't  change a thing) and the output of journalctl is

Mär 27 09:40:32 desktop gnome-control-center.desktop[15777]: Failed to register: Timeout was reached

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#3 2018-03-27 13:00:11

vltr
Member
Registered: 2015-01-27
Posts: 19

Re: Gnome FILES fails after system update

I had to keep harfbuzz and pango downgraded so Gnome 3.28 is able to work:

$ pacman -Qu                   
harfbuzz 1.7.4-1 -> 1.7.6-1 [ignored]
harfbuzz-icu 1.7.4-1 -> 1.7.6-1 [ignored]
pango 1.40.14-2 -> 1.42.0-1 [ignored]

Hope this helps! smile

EDIT: I've been using fontconfig infinality from aur, with patches (cairo, freetype2 and fontconfig). So, if you're using one of those, that may be the issue with pango related to harfbuzz ...

Last edited by vltr (2018-03-27 13:24:15)


"For a successful technology, reality must take precedence over public relations, for Nature cannot be fooled." -- Richard P. Feynman

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#4 2018-03-27 14:10:32

Scimmia
Fellow
Registered: 2012-09-01
Posts: 11,565

Re: Gnome FILES fails after system update

vltr, that is a horrible, horrible idea. Your system is now in a partially updated state, which is unsupported, all because you don't know how to manage your AUR packages. Don't suggest other people do something this dumb.

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#5 2018-03-27 14:25:28

vltr
Member
Registered: 2015-01-27
Posts: 19

Re: Gnome FILES fails after system update

Scimmia, not "dumb", only naìve at the time, hence the "EDIT". I already upgraded my system (cairo, freetype2, fontconfig and harfbuzz), but pango doesn't seems to work on version 1.42.0-1 anyway. It might be "horrible" or even "dumb" as in your "polite" opinion, but it was a piece of information, nonetheless. I'm here to help, too wink


"For a successful technology, reality must take precedence over public relations, for Nature cannot be fooled." -- Richard P. Feynman

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#6 2018-03-28 12:07:59

tmb
Member
Registered: 2018-03-14
Posts: 16

Re: Gnome FILES fails after system update

Thanks for the support.
I found a workaround for my problem by typing:

$ killall nautilus
$ killall gnome-control-center

and restarting both does the job... but I have to repeat this
after every reboot...

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#7 2018-03-28 12:18:11

vltr
Member
Registered: 2015-01-27
Posts: 19

Re: Gnome FILES fails after system update

Np, tmb! In here things are working fine (at least, they seems to), after some changes here and there. I was able to upgrade harfbuzz to the latest version and get the system running, not sure about pango yet. I'll give it a try today after reviewing some packages in my machine wink


"For a successful technology, reality must take precedence over public relations, for Nature cannot be fooled." -- Richard P. Feynman

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