Arch Linux

gya82

Member

Registered: 2012-06-07

Posts: 6

[SOLVED]Teamviewer10 does not work after system update

Hi!

I updated (yaourt -Syua) Arch on my desktop PC yesterday, so far I used teamviewer10 application without any problems.
But updated after reboot my PC and teamviewer10 does not start.

When I try to run teamviewer, the following happens:

$ teamviewer
Init...
Checking setup...
Launching TeamViewer ...

but nothing happens...

$ sudo systemctl status teamviewerd
● teamviewerd.service - TeamViewer remote control daemon
   Loaded: loaded (/etc/systemd/system/teamviewerd.service; enabled; vendor preset: disabled)
   Active: active (running) since Thu 2018-04-05 14:12:59 CEST; 4h 45min ago
  Process: 6815 ExecStart=/opt/teamviewer/tv_bin/teamviewerd -d (code=exited, status=0/SUCCESS)
Main PID: 6817 (teamviewerd)
    Tasks: 14 (limit: 4915)
   Memory: 3.1M
   CGroup: /system.slice/teamviewerd.service
           └─6817 /opt/teamviewer/tv_bin/teamviewerd -d
Apr 05 14:12:59 archdesktop systemd[1]: Starting TeamViewer remote control daemon...
Apr 05 14:12:59 archdesktop systemd[1]: teamviewerd.service: Can't open PID file /var/run/teamviewerd.pid (yet?) after start: No such file or directory
Apr 05 14:12:59 archdesktop systemd[1]: Started TeamViewer remote control daemon.

lib32-freetype2-2.8-2-x86_64.pkg.tar.xz is old version still  ( pacman.conf --> IgnorePkg = lib32-freetype2)

My company bought it teamviewer10 licence (corporate 3 channel)

So far, there was no problem with updates.

Last updated packages:
icu
boost-libs
openssl
libcups
libxml2
harfbuzz
libmagick
imagemagick
cups
gtk-update-icon-cache
gtk3
sdl2
firefox
glibmm
srt
gst-plugins-bad
harfbuzz-icu
lib32-harfbuzz
lib32-icu
lib32-libxml2
libatomic_ops
libcdr
libe-book
libfbclient
libical
libmm-glib
libmspub
libqxp
libvisio
libzmf
raptor
libreoffice-fresh
mkinitcpio-busybox
linux
linux-headers
mpg123
nano
nodejs
openssh
perl-http-message
python2-cryptography
qt4
qt5-base
qt5-location
qt5-webkit
re2
s-nail
talloc
thunderbird
tumbler
webkit2gtk
wine
xfce4-terminal
chrome-remote-desktop
zoom
filezilla
libuv
npm
python-lxml

Any idea?

Thanks!

Last edited by gya82 (2018-04-11 06:50:41)

alexsim2004

Member

Registered: 2017-01-10

Posts: 6

Re: [SOLVED]Teamviewer10 does not work after system update

I'm having exactly the same issue with teamviewer10.
I can't find much in the way of logging to even start debugging this...

Condor

Member

Registered: 2017-12-01

Posts: 54

Re: [SOLVED]Teamviewer10 does not work after system update

How long did you wait after executing the command (teamviewer)? On my PC, it takes about 30 seconds (!) until the application's window opens.

For some logging, execute like so: teamviewer ziplog
It will store plenty of logging in a ZIP file in /tmp. The application will tell you what filename it assigned to the logfile.

Pryka

Member

Registered: 2018-02-07

Posts: 85

Re: [SOLVED]Teamviewer10 does not work after system update

Teamviewer10 is 3 years old, maybe try to upgrade to v13. It's working for me.

Is there a option to transfer licence to 13?

Last edited by Pryka (2018-04-05 20:28:37)

gya82

Member

Registered: 2012-06-07

Posts: 6

Re: [SOLVED]Teamviewer10 does not work after system update

@Condor
I can wait 10 minutes but nothing happen....
teamviewer ziplog works. Created LOG files /tmp/tvlog_$HOSTNAME_$DATE.tar.gz I see today thanks!

@Pryka
My company has 30 people use teamviewer10 on windows client without fail.
I only use ARCHLINUX operating system.
(teamviewer13 works on my PC but with free licence)

Last edited by gya82 (2018-04-06 06:28:39)

zurajm

Member

Registered: 2018-04-10

Posts: 4

Re: [SOLVED]Teamviewer10 does not work after system update

@gya82
I had exactly the same issue, we had a license for TV10, so I couldn't just upgrade to higher version, so a quick fix is to copy libharfbuzz.so.0.10400.6 from archive to i.e. /opt/teamviewer/tv_bin/wine/lib/libharfbuzz.so.0 and also libfreetype.so.6.14.0 to /opt/teamviewer/tv_bin/wine/lib/libfreetype.so.6 and insert this line:

export LD_LIBRARY_PATH=/opt/teamviewer/tv_bin/wine/lib

to /usr/bin/teamviewer

For reference. Scroll down to this post:

Utini commented on 2017-11-15 11:00 (edited on 2017-11-15 11:01 by Utini)   

@swiftgeek
@nickoe
@astronautlevel

Please include this change to easily fix this package for all people:
cp libfreetype.so.6.14.0 /opt/teamviewer/tv_bin/wine/lib/libfreetype.so.6

Also please add "lib32-dbus" as dependency.

Thanks !

I hope it helps!

BR, Miha

gya82

Member

Registered: 2012-06-07

Posts: 6

Re: [SOLVED]Teamviewer10 does not work after system update

@zurajm
Thank you very much! It works!!

BR
Attila