Arch Linux

tradicio

Member

Registered: 2018-05-03

Posts: 3

Laptop stuck during boot after boot loader

Hi everybody,

I have an issue with my new laptop. Yesterday I installed Arch on my MSI GS63VR Stealth Pro-229 and it was working perfectly until I updated the system. After rebooting the laptop, it remained stuck during boot but after boot loader starts. I don't know what to do since it is the first time I installed Arch Linux (I have had Ubuntu for years before changing operating systems).

https://drive.google.com/open?id=1VJ1B6 … qV8J4Hp_ji

In the picture you can see above, it is reported the screen where my laptop stuck completely. I'm not able to say anything else since it's impossible to change shell and I can't do anything. Do you have any hint about this issue?

Thanks a lot in advance!

PS: Do you think it could be easier to reinstall all the operating system instead of trying to solve this issue? I didn't find anything related to that and I am thinking it could be worse than expected

Last edited by tradicio (2018-05-03 16:47:14)

Skunky

Member

Registered: 2018-01-25

Posts: 231

Re: Laptop stuck during boot after boot loader

You can try booting from another kernel from GRUB menu (for example linux-lts)

Last edited by Skunky (2018-05-03 17:51:01)

loqs

Member

Registered: 2014-03-06

Posts: 19,113

Re: Laptop stuck during boot after boot loader

chroot in from the install media install a different kernel as suggested or downgrade the kernel package to the version before the issue occurred.

tradicio

Member

Registered: 2018-05-03

Posts: 3

Re: Laptop stuck during boot after boot loader

Thanks a lot!

I solved downgrading to another kernel version and now it works perfectly again. Another question related to this topic: I didn't get why the new updated kernel keep crashing my laptop if I update with the command Pacman -Syu. Are there any reported issue with this new kernel? In your opinion, should I wait for a stable version of the kernel or can I solve this issue in another way?

Thanks again!

loqs

Member

Registered: 2014-03-06

Posts: 19,113

Re: Laptop stuck during boot after boot loader

What are the kernel versions that do and do not have the issue?

murffatksig

Member

From: Atl

Registered: 2004-05-17

Posts: 362

Re: Laptop stuck during boot after boot loader

PS: Do you think it could be easier to reinstall all the operating system instead of trying to solve this issue? I didn't find anything related to that and I am thinking it could be worse than expected

Answering this question depends on various factors like how new is the install and how comfortable you are with the install process.  Also consider situations like this one are great learning opportunities.  For a new user its probably worth the time to troubleshoot and learn how to fix it.  You'll learn about your system and Arch in the process.  For a seasoned Arch user, they may choose to reinstall knowing they can do that quickly.

So it's great to see you found the solution without having to nuke it and reinstall.

---

"Oh, they have the internet on computers now."

V1del

Forum Moderator

Registered: 2012-10-16

Posts: 25,435

Re: Laptop stuck during boot after boot loader

Just because the symptoms smell similar, verify you aren't running into https://bbs.archlinux.org/viewtopic.php?id=236696

tradicio

Member

Registered: 2018-05-03

Posts: 3

Re: Laptop stuck during boot after boot loader

What are the kernel versions that do and do not have the issue?

I tried to update the kernel from version 4.16.3-1 (which is working right now) to version 4.16.6-1.