Arch Linux

Sedenion

Member

Registered: 2016-07-03

Posts: 30

[Solved] Skype is able to output sound but calls are silenced

Yesterday I installed skype and I found out that:

1. Skype can find the speakers. If I go into Audio & Video settings and hit Test Audio, the speaker plays the test audio clip.
2. Skype can find the camera.
3. Skype can find the microphone (or at least doesn't say device not found)
4. If I speak into the microphone, the pulseaudio UI shows that the microphone can detect the sound.

However,

1. When I call someone or call the echo testing service, I am unable to hear them nor are they are able to hear me.
2. The sound for starting and ending the call are played by the speaker.
3. When voice calling, pulseaudio ui shows that no application is recording audio.

The microphone, camera, and speakers are all integrated onto my laptop.

so what could be the problem here? I tried the remapping solution suggested by Arch wiki and it didn't work.

Last edited by Sedenion (2018-05-26 13:59:50)

V1del

Forum Moderator

Registered: 2012-10-16

Posts: 21,740

Re: [Solved] Skype is able to output sound but calls are silenced

Make sure you have pulseaudio-alsa installed and that the skype audio device is configured to use 'default' for every option, that should redirect everything to pulse properly.

If that doesn't help already, post during a non working scenario

sudo fuser -v /dev/snd/*
pacmd list-sinks
pacmd list-sources
pacmd list-sink-inputs
pacmd list-source-outputs

in [ code ] tags

Sedenion

Member

Registered: 2016-07-03

Posts: 30

Re: [Solved] Skype is able to output sound but calls are silenced

Make sure you have pulseaudio-alsa installed and that the skype audio device is configured to use 'default' for every option, that should redirect everything to pulse properly.

If that doesn't help already, post during a non working scenario

sudo fuser -v /dev/snd/*
pacmd list-sinks
pacmd list-sources
pacmd list-sink-inputs
pacmd list-source-outputs

in [ code ] tags

Thanks! Installing pulseaudio-alsa solved the problem.