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#1 2018-07-01 07:52:36

george55
Member
Registered: 2011-08-10
Posts: 68

Blank screen after suspend/sleep

In the past my laptop worked well, but for the past months I have had issues with the laptop screen not being able to wake up after certain events. Basically, after I suspend the laptop there is an estimated 15% of the time that the screen will not turn on after I wake the machine. A similar percentage of blank screens appears when the screen goes black after a period of non-activity. When I move the mouse, it may or may not wake up again.

I reviewed one of those instances in which the screen doesn't turn on after it has gone black due to non-activity (because there are less log entries than with a suspend). During the period that the screen went black and I moved the mouse again there were no journalctl entries. However, in the xorg log I found this (I can't decipher the timestamps but this is the end of the log file):

[    45.238] (II) event0  - AT Translated Set 2 keyboard: is tagged by udev as: Keyboard
[    45.238] (II) event0  - AT Translated Set 2 keyboard: device is a keyboard
[    45.239] (II) event0  - AT Translated Set 2 keyboard: device removed
[    45.239] (**) Option "config_info" "udev:/sys/devices/platform/i8042/serio0/input/input0/event0"
[    45.239] (II) XINPUT: Adding extended input device "AT Translated Set 2 keyboard" (type: KEYBOARD, id 11)
[    45.239] (**) Option "xkb_layout" "us"
[    45.239] (**) Option "xkb_variant" "intl"
[    45.240] (II) event0  - AT Translated Set 2 keyboard: is tagged by udev as: Keyboard
[    45.240] (II) event0  - AT Translated Set 2 keyboard: device is a keyboard
[    45.241] (II) config/udev: Adding input device PC Speaker (/dev/input/event4)
[    45.241] (II) No input driver specified, ignoring this device.
[    45.241] (II) This device may have been added with another device file.
[  6116.285] (WW) modeset(0): hotplug event: connector 58's link-state is BAD, tried resetting the current mode. You may be leftwith a black screen if this fails...
[  6116.296] (II) modeset(0): EDID vendor "CMN", prod id 4963
[  6116.296] (II) modeset(0): Printing DDC gathered Modelines:
[  6116.296] (II) modeset(0): Modeline "1920x1080"x0.0  138.78  1920 1966 1996 2080  1080 1082 1086 1112 +hsync -vsync (66.7 kHz eP)
[  6116.296] (II) modeset(0): Modeline "1920x1080"x0.0  111.02  1920 1966 1996 2080  1080 1082 1086 1112 +hsync -vsync (53.4 kHz e)
[  7335.277] (II) event10 - Genius USB Optical Mouse: Enabling spurious button debouncing, see https://wayland.freedesktop.org/libinput/doc/1.11.1/button_debouncing.html for details
[ 12686.324] (WW) modeset(0): hotplug event: connector 58's link-state is BAD, tried resetting the current mode. You may be leftwith a black screen if this fails...
[ 12686.335] (II) modeset(0): EDID vendor "CMN", prod id 4963
[ 12686.335] (II) modeset(0): Printing DDC gathered Modelines:
[ 12686.335] (II) modeset(0): Modeline "1920x1080"x0.0  138.78  1920 1966 1996 2080  1080 1082 1086 1112 +hsync -vsync (66.7 kHz eP)
[ 12686.335] (II) modeset(0): Modeline "1920x1080"x0.0  111.02  1920 1966 1996 2080  1080 1082 1086 1112 +hsync -vsync (53.4 kHz e)
[ 13421.811] (EE) 
Fatal server error:
[ 13421.811] (EE) systemd-logind disappeared (stopped/restarted?)
[ 13421.811] (EE) 
[ 13421.811] (EE) 
Please consult the The X.Org Foundation support 
	 at http://wiki.x.org
 for help. 
[ 13421.811] (EE) Please also check the log file at "/home/george/.local/share/xorg/Xorg.0.log" for additional information.
[ 13421.811] (EE) 
[ 13421.811] (II) AIGLX: Suspending AIGLX clients for VT switch
[ 13421.811] (WW) xf86CloseConsole: KDSETMODE failed: Input/output error
[ 13421.811] (WW) xf86CloseConsole: VT_GETMODE failed: Input/output error
[ 13421.811] (WW) xf86CloseConsole: VT_ACTIVATE failed: Input/output error
[ 13421.813] (EE) systemd-logind: ReleaseControl failed: Connection was disconnected before a reply was received
[ 13421.813] (EE) Server terminated with error (1). Closing log file.

What stands out is:
[ 12686.324] (WW) modeset(0): hotplug event: connector 58's link-state is BAD, tried resetting the current mode. You may be leftwith a black screen if this fails...

Using intel915 graphics card

$ lcpci
00:00.0 Host bridge: Intel Corporation Broadwell-U Host Bridge -OPI (rev 08)
00:02.0 VGA compatible controller: Intel Corporation HD Graphics (rev 08)
00:03.0 Audio device: Intel Corporation Broadwell-U Audio Controller (rev 08)
00:14.0 USB controller: Intel Corporation Wildcat Point-LP USB xHCI Controller (rev 03)
00:1b.0 Audio device: Intel Corporation Wildcat Point-LP High Definition Audio Controller (rev 03)
00:1c.0 PCI bridge: Intel Corporation Wildcat Point-LP PCI Express Root Port #1 (rev e3)
00:1f.0 ISA bridge: Intel Corporation Wildcat Point-LP LPC Controller (rev 03)
00:1f.2 SATA controller: Intel Corporation Wildcat Point-LP SATA Controller [AHCI Mode] (rev 03)
00:1f.6 Signal processing controller: Intel Corporation Wildcat Point-LP Thermal Management Controller (rev 03)
01:00.0 Network controller: Intel Corporation Wireless 7260 (rev bb)

The only relevant topic I could find was this: https://bbs.archlinux.org/viewtopic.php?id=236359 -- but no solution in there. I've kept my system up to date. My kernel is 4.14.52-1-lts. Any thoughts what could be the cause of this?

Last edited by george55 (2018-07-01 07:55:11)

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#2 2018-08-23 15:22:31

pmatts
Member
Registered: 2015-02-23
Posts: 25

Re: Blank screen after suspend/sleep

I'm also suffering with this issue.  I'm using propriety nvidia drivers.

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#3 2018-08-23 16:09:08

george55
Member
Registered: 2011-08-10
Posts: 68

Re: Blank screen after suspend/sleep

I am still suffering from it as well. It is absolutely maddening. I try to not let my computer go to sleep and continuously move the mouse if I am not using it much to avoid the screen going black.

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#4 2018-08-23 17:26:44

pmatts
Member
Registered: 2015-02-23
Posts: 25

Re: Blank screen after suspend/sleep

I take it you've read https://wiki.archlinux.org/index.php/Intel_graphics

I just got a kernel and nvidia update and enabled hibernate as per the intructions at https://wiki.archlinux.org/index.php/Po … _hibernate

Im using xfce but i think all major desktops provide display management.  I adjusted my settings there also. fingers crossed...

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#5 2018-08-24 05:45:59

george55
Member
Registered: 2011-08-10
Posts: 68

Re: Blank screen after suspend/sleep

Yes I've been trying different drivers, kernels, and other options. I'm using i3 without a desktop manager. I hope your changes have an impact -- please keep me posted!

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#6 2018-08-24 15:52:19

pmatts
Member
Registered: 2015-02-23
Posts: 25

Re: Blank screen after suspend/sleep

i got my nvidia system working nice, but my laptop has intel and also suffers this problem for which I have still found no solution other than switching terminals.

Its an ugly workaround: Pressing ctrl + alt + F(1-7) switches to terminal 1 thru 7.  My desktop is on 6 so I ctrl+alt+F6 then back with ctr+alt+F7

Last edited by pmatts (2018-08-24 15:54:34)

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