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#1 2018-08-11 09:08:45

HisDudeness
Member
From: Melzo, Milan (Italy)
Registered: 2014-09-29
Posts: 107

Laptop shutting down on gaming

Hi everyone! I have a SantechT67 (AKA Clevo P640RE or Schenker XMG P406), equipped with an i7-7700HQ CPU and a nVidia GTX 1050 Ti.

The hardware should be good. However, as soon as I start any game (e.g. Oddworld: New 'n' Tasty, running with Unity, with minimum graphic settings) the laptop turns off after less than thirty seconds.

This happens both using the integrated Intel HD Graphics and the dedicated nVidia GPU with primusrun. I have thermald activated to limit the CPU usage as, on my previous laptop, a shutdown for reaching critical temperature happened. However, the issue occurs even if the game is running in the background, and watching temperatures with sensors and nvidia-smi showed low ones.

Can anyone point me in the right direction?

Last edited by HisDudeness (2018-08-11 09:09:28)


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#2 2018-08-11 11:28:45

TheSaint
Member
From: my computer
Registered: 2007-08-19
Posts: 1,523

Re: Laptop shutting down on gaming

How old is it?
I got that problem because of dirty fan, after three years.


do it good first, it will be faster than do it twice the saint wink

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#3 2018-08-11 13:12:45

HisDudeness
Member
From: Melzo, Milan (Italy)
Registered: 2014-09-29
Posts: 107

Re: Laptop shutting down on gaming

About six months old. Temperature stays around 70°C, doesn't even come near critical before turning off...


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#4 2018-08-11 14:43:56

brebs
Member
Registered: 2007-04-03
Posts: 3,742

Re: Laptop shutting down on gaming

Stress-test your laptop's components: Primarily CPU, video card (both Intel and Nvidia), and the RAM. All of them can overheat, or be faulty, independently.

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#5 2018-08-16 05:41:57

nomorewindows
Member
Registered: 2010-04-03
Posts: 3,362

Re: Laptop shutting down on gaming

I was running an ATSC tv tuner on a tower sometimes at HD resolution on a HD monitor  but running tv all the time.  However, I noticed that with the stock linux kernel it would drag behind a "real tv".  Then I decided to switch to the linux-rt kernel in the unofficial repo, and it stayed up with the "real tv".  However, by the time I did that I think it was too late, I had already stressed the cpu, the motherboard or something out on it and now the unit turns itself with little to no effort.  When running the stock kernel the fan would run at full speed on full HD resolution, but that went away when running normal lower resolution (wasn't working as hard).  Was beginning to think that I needed to use FreeBSD kernel to run my tv, but used linux-rt (and now that nvidia doesn't support older hardware any longer)...it seems like the kernel scheduling on the stock kernel was not sufficient for running tv through the computer, but was just fine with linux-rt.  But before the computer totally died, it was frequently shutting down during running tv, and had to be rebooted.  The thing started acting like it was being overheated or something.  Too much, even with linux-rt, or considered it too late?


I may have to CONSOLE you about your usage of ridiculously easy graphical interfaces...
Look ma, no mouse.

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#6 2018-12-12 11:25:57

HisDudeness
Member
From: Melzo, Milan (Italy)
Registered: 2014-09-29
Posts: 107

Re: Laptop shutting down on gaming

Sorry for disappearing, work and a lot of personal issues. Decided to go back on this. The CPU causes my laptop to shut down, as converting .flac files to .opus using all cores or compressing a big file to .lrz will turn my PC off if the process lasts too long. These times, the temperatures seem to reach around 85 °C or little more, still lower than 100 °C.

This is my sensors output:

iwlwifi-virtual-0
Adapter: Virtual device
temp1:        +41.0 C  

acpitz-acpi-0
Adapter: ACPI interface
temp1:        +81.0 C  (crit = +120.0 C)

coretemp-isa-0000
Adapter: ISA adapter
Package id 0:  +81.0 C  (high = +100.0 C, crit = +100.0 C)
Core 0:        +78.0 C  (high = +100.0 C, crit = +100.0 C)
Core 1:        +78.0 C  (high = +100.0 C, crit = +100.0 C)
Core 2:        +81.0 C  (high = +100.0 C, crit = +100.0 C)
Core 3:        +80.0 C  (high = +100.0 C, crit = +100.0 C)

I have a couple of questions on it:

  1. Is it normal ACPI crit is at 120 °C? Shouldn't it be at 100 °C like everything else, as most components tend to melt at 110 °C?

  2. Shouldn't the "high" value be lower than the "crit" one, tipically by 10 °C? I mean, as far as I understand it, the crit value is the one which determines the emergency shutdown when being reached, to avoid damage. The high one determines the triggering of temperature lowering actions, like limiting the CPU activity, or am I wrong?

Last edited by HisDudeness (2018-12-12 11:30:35)


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#7 2018-12-17 11:44:32

Infernales
Member
From: Russia
Registered: 2017-03-30
Posts: 7
Website

Re: Laptop shutting down on gaming

Have you looked at the temperature in the BIOS? Laptop cooling system checked? This laptop has a very frequent cooling problem.

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