Arch Linux

KayabaAkihito

Member

Registered: 2018-12-05

Posts: 2

Arch Linux won't recognize bluetooth board.

Hey there,
I am new to Arch Linux even though I've used Linux for a long time. My issue is when I try to pair the PC with another device using the interface

 $ bluetoothctl 

. I've followed the steps on the official Arch Linux documentation but, when I run

[bluetooth]# power on

, the output is just

 No default controller available. 

. When I run

[bluetooth]# list

it yields also the same output. I've checked if the kernel loaded the btusb module (it did), I've started the bluetooth.service by running

$ sudo systemctl start bluetooth

, I've ran bluetoothctl as root and still the issue persists. Lastly, when I ran lspci the output is:

00:00.0 Host bridge: Intel Corporation Broadwell-U Host Bridge -OPI (rev 09)
00:02.0 VGA compatible controller: Intel Corporation HD Graphics 5500 (rev 09)
00:03.0 Audio device: Intel Corporation Broadwell-U Audio Controller (rev 09)
00:14.0 USB controller: Intel Corporation Wildcat Point-LP USB xHCI Controller (rev 03)
00:16.0 Communication controller: Intel Corporation Wildcat Point-LP MEI Controller #1 (rev 03)
00:1b.0 Audio device: Intel Corporation Wildcat Point-LP High Definition Audio Controller (rev 03)
00:1c.0 PCI bridge: Intel Corporation Wildcat Point-LP PCI Express Root Port #1 (rev e3)
00:1c.2 PCI bridge: Intel Corporation Wildcat Point-LP PCI Express Root Port #3 (rev e3)
00:1c.3 PCI bridge: Intel Corporation Wildcat Point-LP PCI Express Root Port #4 (rev e3)
00:1d.0 USB controller: Intel Corporation Wildcat Point-LP USB EHCI Controller (rev 03)
00:1f.0 ISA bridge: Intel Corporation Wildcat Point-LP LPC Controller (rev 03)
00:1f.2 SATA controller: Intel Corporation Wildcat Point-LP SATA Controller [AHCI Mode] (rev 03)
00:1f.3 SMBus: Intel Corporation Wildcat Point-LP SMBus Controller (rev 03)
02:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller (rev 15)
03:00.0 Network controller: Qualcomm Atheros QCA9565 / AR9565 Wireless Network Adapter (rev 01)

I am on a Acer laptop model Aspire E5-573L. An interesting fact I've just found out, but I am not sure if it is related to this issue, is that when I installed other Linux distros there was an issue with the WiFi adapter and the Bluetooth worked just fine, now, on Arch, it is the opposite.
Thanks. Hope someone can help me.

Lone_Wolf

Member

From: Netherlands, Europe

Registered: 2005-10-04

Posts: 11,911

Re: Arch Linux won't recognize bluetooth board.

That laptop seems to have troubles running linux.
https://wiki.archlinux.org/index.php/Acer_Aspire_E5-573

What firmware version are you using ?

---

Disliking systemd intensely, but not satisfied with alternatives so focusing on taming systemd.

(A works at time B)  && (time C > time B ) ≠  (A works at time C)

KayabaAkihito

Member

Registered: 2018-12-05

Posts: 2

Re: Arch Linux won't recognize bluetooth board.

Sorry for the delay. I am using BIOS v1.25 and my kernel is 4.19.4-arch1-1-ARCH. I didn’t know about that page on wiki on my model. Now, at least, I know where the problem is. I had a look on Acer page for drivers and firmwares for my laptop, but all downloads there are for Windows.

jeremy31

Member

Registered: 2015-11-01

Posts: 149

Re: Arch Linux won't recognize bluetooth board.

Please post results for

lsusb; dmesg | egrep -i 'blue|firm'