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#1 2018-12-03 12:18:42

pgoetz
Member
From: Austin, Texas
Registered: 2014-02-21
Posts: 253

SOLVED: Thunderbird 60.3.1-2 and 60.3.2-1 updates result in freezes

The last two Mozilla Thunderbird updates appear to have broken the application on my machine.  It runs very slowly and freezes constantly; particularly if I try to bulk delete a bunch of messages.

I tried running Thunderbird in safe mode, but this didn't help other than to reveal a javascript error in the code:

[pgoetz@frog ~]$ thunderbird --safe-mode
JavaScript warning: chrome://messenger/content/folderPane.js, line 2152: Error: Script terminated by timeout at:
ftl_add@chrome://messenger/content/folderPane.js:2152:3
FolderDisplayWidget_doCommand@chrome://messenger/content/folderDisplay.js:1844:32
doCommand@chrome://messenger/content/mail3PaneWindowCommands.js:680:9
mailTabType_doCommand@chrome://messenger/content/mailTabs.js:766:5
doCommand@chrome://messenger/content/tabmail.xml:1583:15
goDoCommand@chrome://global/content/globalOverlay.js:84:7
oncommand@chrome://messenger/content/messenger.xul:1:1

JavaScript warning: chrome://messenger/content/folderPane.js, line 2152: Error: Script terminated by timeout at:
ftl_add@chrome://messenger/content/folderPane.js:2152:3
FolderDisplayWidget_doCommand@chrome://messenger/content/folderDisplay.js:1844:32
doCommand@chrome://messenger/content/mail3PaneWindowCommands.js:680:9
mailTabType_doCommand@chrome://messenger/content/mailTabs.js:766:5
doCommand@chrome://messenger/content/tabmail.xml:1583:15
goDoCommand@chrome://global/content/globalOverlay.js:84:7
oncommand@chrome://messenger/content/messenger.xul:1:1

JavaScript error: resource:///modules/activity/autosync.js, line 206: uncaught exception: 2147746065

For all practical purposes, the program is unusable right now.  Anyone else seeing this?  I am using Intel graphics with the modesetting driver with Mate.

Last edited by pgoetz (2018-12-05 20:35:37)

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#2 2018-12-05 17:23:10

mkkot
Member
From: Poland
Registered: 2009-12-20
Posts: 226
Website

Re: SOLVED: Thunderbird 60.3.1-2 and 60.3.2-1 updates result in freezes

I haven't seen this. However, I'm not using Thunderbird 60, I'm sticking with 52.9.1 compiled with gtk2, as I want to have gtk2 and this older version still supports all the legacy plugins. Thunderbird is not longer supported by Mozilla, so the quality may gradually decrease.

I know it's not what you want but if you find useful to stick with older version, you can use this package:
http://upload.koci.net.pl/uploads/thund … pkg.tar.xz
And this is aur archive, so you can also compile yourself:
http://upload.koci.net.pl/uploads/aurth … k2.tar.bz2

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#3 2018-12-05 20:35:04

pgoetz
Member
From: Austin, Texas
Registered: 2014-02-21
Posts: 253

Re: SOLVED: Thunderbird 60.3.1-2 and 60.3.2-1 updates result in freezes

Thanks for the reply/tip, mkkot.  Turns out my problem is actually with Firefox 63.03; the Thunderbird issues were just a side effect.  Will post to SOLVED.

Last edited by pgoetz (2018-12-05 20:36:20)

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#4 2018-12-05 20:38:33

pgoetz
Member
From: Austin, Texas
Registered: 2014-02-21
Posts: 253

Re: SOLVED: Thunderbird 60.3.1-2 and 60.3.2-1 updates result in freezes

Turns out my issue is with Firefox 63.03; not Thunderbird.  The Thunderbird symptoms were just a side effect of Firefox hanging, which resulted in some kind of blocking and eventual loss of keyboard/mouse focus in the Mate GUI.  Will start a new topic for this, as removing all plugins and refreshing did not resolve the issue (and my machine has a lot of RAM which I'm not running out of).  Maybe some change in about:config.

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#5 2018-12-07 14:45:04

pgoetz
Member
From: Austin, Texas
Registered: 2014-02-21
Posts: 253

Re: SOLVED: Thunderbird 60.3.1-2 and 60.3.2-1 updates result in freezes

I'm leaving this ticket posted as resolved, but the issue isn't really resolved.  After some more experimentation it turns out that it's neither Thunderbird 60.3.x nor Firefox 63.03 causing the system instability, but when both are running at the same time.  I can run Firefox on my system (with all my usual stuff save for Thunderbird) and it's completely stable.  I can run Thunderbird, and as long as I don't also launch Firefox, my system is completely stable.  If I run both, eventually links/email messages no longer open and occasionally I completely lose mouse focus as well.  If I quit Firefox when this happens and wait long enough for all the firefox processes to die, the system restabilizes itself (including Thunderbird), and if I don't start Thunderbird, Firefox is fine, even with 13 windows and 100 tabs open.  Not a memory problem; my system has 32G of RAM and free shows plenty of memory available at the time the instability occurs.

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