Arch Linux

Enverex

Member

From: UK

Registered: 2007-06-13

Posts: 159

Website

Thunderbolt 3 USB-C to USB-C Display Not Working

So I have a USB 3.1 Type-C Gen 2 cable and a monitor that can be powered and connected via USB-C Gen 2. I also have an Intel NUC that supports these features and has a Thunderbolt 3 USB-C port. Unfortunately, connecting the monitor doesn't work. The monitor powers up, but reports no signal.

Kernel shows LOTS of activity when the screen is connected and looks how I'd expect:

[Tue Dec 25 02:30:56 2018] pciehp 0000:00:1c.4:pcie004: Slot(8): Card present
[Tue Dec 25 02:30:56 2018] pciehp 0000:00:1c.4:pcie004: Slot(8): Link Up
[Tue Dec 25 02:30:56 2018] pcieport 0000:00:1c.4: PCI bridge to [bus 02-6c]
[Tue Dec 25 02:30:56 2018] pcieport 0000:00:1c.4:   bridge window [io  0x5000-0x6fff]
[Tue Dec 25 02:30:56 2018] pcieport 0000:00:1c.4:   bridge window [mem 0x90000000-0xbe0fffff]
[Tue Dec 25 02:30:56 2018] pcieport 0000:00:1c.4:   bridge window [mem 0x4000000000-0x4049ffffff 64bit pref]
[Tue Dec 25 02:30:56 2018] pcieport 0000:00:1c.4: PCI bridge to [bus 02-6c]
[Tue Dec 25 02:30:56 2018] pcieport 0000:00:1c.4:   bridge window [io  0x5000-0x6fff]
[Tue Dec 25 02:30:56 2018] pcieport 0000:00:1c.4:   bridge window [mem 0x90000000-0xbe0fffff]
[Tue Dec 25 02:30:56 2018] pcieport 0000:00:1c.4:   bridge window [mem 0x4000000000-0x4049ffffff 64bit pref]
[Tue Dec 25 02:30:56 2018] pci 0000:02:00.0: [8086:15da] type 01 class 0x060400
[Tue Dec 25 02:30:56 2018] pci 0000:02:00.0: enabling Extended Tags
[Tue Dec 25 02:30:56 2018] pci 0000:02:00.0: supports D1 D2
[Tue Dec 25 02:30:56 2018] pci 0000:02:00.0: PME# supported from D0 D1 D2 D3hot D3cold
[Tue Dec 25 02:30:56 2018] pci 0000:02:00.0: bridge configuration invalid ([bus 00-00]), reconfiguring
[Tue Dec 25 02:30:56 2018] pci 0000:03:00.0: [8086:15da] type 01 class 0x060400
[Tue Dec 25 02:30:56 2018] pci 0000:03:00.0: enabling Extended Tags
[Tue Dec 25 02:30:56 2018] pci 0000:03:00.0: supports D1 D2
[Tue Dec 25 02:30:56 2018] pci 0000:03:00.0: PME# supported from D0 D1 D2 D3hot D3cold
[Tue Dec 25 02:30:56 2018] pci 0000:03:01.0: [8086:15da] type 01 class 0x060400
[Tue Dec 25 02:30:56 2018] pci 0000:03:01.0: enabling Extended Tags
[Tue Dec 25 02:30:56 2018] pci 0000:03:01.0: supports D1 D2
[Tue Dec 25 02:30:56 2018] pci 0000:03:01.0: PME# supported from D0 D1 D2 D3hot D3cold
[Tue Dec 25 02:30:56 2018] pci 0000:03:02.0: [8086:15da] type 01 class 0x060400
[Tue Dec 25 02:30:56 2018] pci 0000:03:02.0: enabling Extended Tags
[Tue Dec 25 02:30:56 2018] pci 0000:03:02.0: supports D1 D2
[Tue Dec 25 02:30:56 2018] pci 0000:03:02.0: PME# supported from D0 D1 D2 D3hot D3cold
[Tue Dec 25 02:30:56 2018] pci 0000:02:00.0: PCI bridge to [bus 03-6c]
[Tue Dec 25 02:30:56 2018] pci 0000:02:00.0:   bridge window [io  0x0000-0x0fff]
[Tue Dec 25 02:30:56 2018] pci 0000:02:00.0:   bridge window [mem 0x00000000-0x000fffff]
[Tue Dec 25 02:30:56 2018] pci 0000:02:00.0:   bridge window [mem 0x00000000-0x000fffff 64bit pref]
[Tue Dec 25 02:30:56 2018] pci 0000:03:00.0: bridge configuration invalid ([bus 00-00]), reconfiguring
[Tue Dec 25 02:30:56 2018] pci 0000:03:01.0: bridge configuration invalid ([bus 00-00]), reconfiguring
[Tue Dec 25 02:30:56 2018] pci 0000:03:02.0: bridge configuration invalid ([bus 00-00]), reconfiguring
[Tue Dec 25 02:30:56 2018] pci 0000:03:00.0: PCI bridge to [bus 04-6c]
[Tue Dec 25 02:30:56 2018] pci 0000:03:00.0:   bridge window [io  0x0000-0x0fff]
[Tue Dec 25 02:30:56 2018] pci 0000:03:00.0:   bridge window [mem 0x00000000-0x000fffff]
[Tue Dec 25 02:30:56 2018] pci 0000:03:00.0:   bridge window [mem 0x00000000-0x000fffff 64bit pref]
[Tue Dec 25 02:30:56 2018] pci_bus 0000:04: busn_res: [bus 04-6c] end is updated to 04
[Tue Dec 25 02:30:56 2018] pci 0000:03:01.0: PCI bridge to [bus 05-6c]
[Tue Dec 25 02:30:56 2018] pci 0000:03:01.0:   bridge window [io  0x0000-0x0fff]
[Tue Dec 25 02:30:56 2018] pci 0000:03:01.0:   bridge window [mem 0x00000000-0x000fffff]
[Tue Dec 25 02:30:56 2018] pci 0000:03:01.0:   bridge window [mem 0x00000000-0x000fffff 64bit pref]
[Tue Dec 25 02:30:56 2018] pci_bus 0000:05: busn_res: [bus 05-6c] end is updated to 6b
[Tue Dec 25 02:30:56 2018] pci 0000:6c:00.0: [8086:15db] type 00 class 0x0c0330
[Tue Dec 25 02:30:56 2018] pci 0000:6c:00.0: reg 0x10: [mem 0x00000000-0x0000ffff]
[Tue Dec 25 02:30:56 2018] pci 0000:6c:00.0: supports D1 D2
[Tue Dec 25 02:30:56 2018] pci 0000:6c:00.0: PME# supported from D0 D1 D2 D3hot D3cold
[Tue Dec 25 02:30:56 2018] pci 0000:6c:00.0: 8.000 Gb/s available PCIe bandwidth, limited by 2.5 GT/s x4 link at 0000:03:02.0 (capable of 31.504 Gb/s with 8 GT/s x4 link)
[Tue Dec 25 02:30:56 2018] pci 0000:03:02.0: PCI bridge to [bus 6c]
[Tue Dec 25 02:30:56 2018] pci 0000:03:02.0:   bridge window [io  0x0000-0x0fff]
[Tue Dec 25 02:30:56 2018] pci 0000:03:02.0:   bridge window [mem 0x00000000-0x000fffff]
[Tue Dec 25 02:30:56 2018] pci 0000:03:02.0:   bridge window [mem 0x00000000-0x000fffff 64bit pref]
[Tue Dec 25 02:30:56 2018] pci_bus 0000:6c: busn_res: [bus 6c] end is updated to 6c
[Tue Dec 25 02:30:56 2018] pci_bus 0000:03: busn_res: [bus 03-6c] end is updated to 6c
[Tue Dec 25 02:30:56 2018] pci 0000:03:01.0: bridge window [mem 0x00100000-0x001fffff 64bit pref] to [bus 05-6b] add_size 100000 add_align 100000
[Tue Dec 25 02:30:56 2018] pci 0000:03:01.0: bridge window [mem 0x00100000-0x001fffff] to [bus 05-6b] add_size 100000 add_align 100000
[Tue Dec 25 02:30:56 2018] pci 0000:02:00.0: bridge window [mem 0x00100000-0x003fffff 64bit pref] to [bus 03-6c] add_size 100000 add_align 100000
[Tue Dec 25 02:30:56 2018] pci 0000:02:00.0: bridge window [mem 0x00100000-0x003fffff] to [bus 03-6c] add_size 100000 add_align 100000
[Tue Dec 25 02:30:56 2018] pci 0000:02:00.0: BAR 14: assigned [mem 0x90000000-0xbe0fffff]
[Tue Dec 25 02:30:56 2018] pci 0000:02:00.0: BAR 15: assigned [mem 0x4000000000-0x4049ffffff 64bit pref]
[Tue Dec 25 02:30:56 2018] pci 0000:02:00.0: BAR 13: no space for [io  size 0x3000]
[Tue Dec 25 02:30:56 2018] pci 0000:02:00.0: BAR 13: failed to assign [io  size 0x3000]
[Tue Dec 25 02:30:56 2018] pci 0000:02:00.0: BAR 13: no space for [io  size 0x3000]
[Tue Dec 25 02:30:56 2018] pci 0000:02:00.0: BAR 13: failed to assign [io  size 0x3000]
[Tue Dec 25 02:30:56 2018] pci 0000:03:00.0: BAR 14: assigned [mem 0x90000000-0x900fffff]
[Tue Dec 25 02:30:56 2018] pci 0000:03:00.0: BAR 15: assigned [mem 0x4000000000-0x40000fffff 64bit pref]
[Tue Dec 25 02:30:56 2018] pci 0000:03:01.0: BAR 14: assigned [mem 0x90100000-0xbdffffff]
[Tue Dec 25 02:30:56 2018] pci 0000:03:01.0: BAR 15: assigned [mem 0x4000100000-0x4049efffff 64bit pref]
[Tue Dec 25 02:30:56 2018] pci 0000:03:02.0: BAR 14: assigned [mem 0xbe000000-0xbe0fffff]
[Tue Dec 25 02:30:56 2018] pci 0000:03:02.0: BAR 15: assigned [mem 0x4049f00000-0x4049ffffff 64bit pref]
[Tue Dec 25 02:30:56 2018] pci 0000:03:00.0: BAR 13: no space for [io  size 0x1000]
[Tue Dec 25 02:30:56 2018] pci 0000:03:00.0: BAR 13: failed to assign [io  size 0x1000]
[Tue Dec 25 02:30:56 2018] pci 0000:03:01.0: BAR 13: no space for [io  size 0x1000]
[Tue Dec 25 02:30:56 2018] pci 0000:03:01.0: BAR 13: failed to assign [io  size 0x1000]
[Tue Dec 25 02:30:56 2018] pci 0000:03:02.0: BAR 13: no space for [io  size 0x1000]
[Tue Dec 25 02:30:56 2018] pci 0000:03:02.0: BAR 13: failed to assign [io  size 0x1000]
[Tue Dec 25 02:30:56 2018] pci 0000:03:00.0: BAR 13: no space for [io  size 0x1000]
[Tue Dec 25 02:30:56 2018] pci 0000:03:00.0: BAR 13: failed to assign [io  size 0x1000]
[Tue Dec 25 02:30:56 2018] pci 0000:03:01.0: BAR 13: no space for [io  size 0x1000]
[Tue Dec 25 02:30:56 2018] pci 0000:03:01.0: BAR 13: failed to assign [io  size 0x1000]
[Tue Dec 25 02:30:56 2018] pci 0000:03:02.0: BAR 13: no space for [io  size 0x1000]
[Tue Dec 25 02:30:56 2018] pci 0000:03:02.0: BAR 13: failed to assign [io  size 0x1000]
[Tue Dec 25 02:30:56 2018] pci 0000:03:00.0: PCI bridge to [bus 04]
[Tue Dec 25 02:30:56 2018] pci 0000:03:00.0:   bridge window [mem 0x90000000-0x900fffff]
[Tue Dec 25 02:30:56 2018] pci 0000:03:00.0:   bridge window [mem 0x4000000000-0x40000fffff 64bit pref]
[Tue Dec 25 02:30:56 2018] pci 0000:03:01.0: PCI bridge to [bus 05-6b]
[Tue Dec 25 02:30:56 2018] pci 0000:03:01.0:   bridge window [mem 0x90100000-0xbdffffff]
[Tue Dec 25 02:30:56 2018] pci 0000:03:01.0:   bridge window [mem 0x4000100000-0x4049efffff 64bit pref]
[Tue Dec 25 02:30:56 2018] pci 0000:6c:00.0: BAR 0: assigned [mem 0xbe000000-0xbe00ffff]
[Tue Dec 25 02:30:56 2018] pci 0000:03:02.0: PCI bridge to [bus 6c]
[Tue Dec 25 02:30:56 2018] pci 0000:03:02.0:   bridge window [mem 0xbe000000-0xbe0fffff]
[Tue Dec 25 02:30:56 2018] pci 0000:03:02.0:   bridge window [mem 0x4049f00000-0x4049ffffff 64bit pref]
[Tue Dec 25 02:30:56 2018] pci 0000:02:00.0: PCI bridge to [bus 03-6c]
[Tue Dec 25 02:30:56 2018] pci 0000:02:00.0:   bridge window [mem 0x90000000-0xbe0fffff]
[Tue Dec 25 02:30:56 2018] pci 0000:02:00.0:   bridge window [mem 0x4000000000-0x4049ffffff 64bit pref]
[Tue Dec 25 02:30:56 2018] pcieport 0000:00:1c.4: PCI bridge to [bus 02-6c]
[Tue Dec 25 02:30:56 2018] pcieport 0000:00:1c.4:   bridge window [io  0x5000-0x6fff]
[Tue Dec 25 02:30:56 2018] pcieport 0000:00:1c.4:   bridge window [mem 0x90000000-0xbe0fffff]
[Tue Dec 25 02:30:56 2018] pcieport 0000:00:1c.4:   bridge window [mem 0x4000000000-0x4049ffffff 64bit pref]
[Tue Dec 25 02:30:56 2018] PCI: No. 2 try to assign unassigned res
[Tue Dec 25 02:30:56 2018] pcieport 0000:00:1c.4: resource 13 [io  0x5000-0x6fff] released
[Tue Dec 25 02:30:56 2018] pcieport 0000:00:1c.4: PCI bridge to [bus 02-6c]
[Tue Dec 25 02:30:56 2018] pcieport 0000:00:1c.4: BAR 13: assigned [io  0x5000-0x7fff]
[Tue Dec 25 02:30:56 2018] pci 0000:02:00.0: BAR 13: assigned [io  0x5000-0x7fff]
[Tue Dec 25 02:30:56 2018] pci 0000:03:00.0: BAR 13: assigned [io  0x5000-0x5fff]
[Tue Dec 25 02:30:56 2018] pci 0000:03:01.0: BAR 13: assigned [io  0x6000-0x6fff]
[Tue Dec 25 02:30:56 2018] pci 0000:03:02.0: BAR 13: assigned [io  0x7000-0x7fff]
[Tue Dec 25 02:30:56 2018] pci 0000:03:00.0: PCI bridge to [bus 04]
[Tue Dec 25 02:30:56 2018] pci 0000:03:00.0:   bridge window [io  0x5000-0x5fff]
[Tue Dec 25 02:30:56 2018] pci 0000:03:00.0:   bridge window [mem 0x90000000-0x900fffff]
[Tue Dec 25 02:30:56 2018] pci 0000:03:00.0:   bridge window [mem 0x4000000000-0x40000fffff 64bit pref]
[Tue Dec 25 02:30:56 2018] pci 0000:03:01.0: PCI bridge to [bus 05-6b]
[Tue Dec 25 02:30:56 2018] pci 0000:03:01.0:   bridge window [io  0x6000-0x6fff]
[Tue Dec 25 02:30:56 2018] pci 0000:03:01.0:   bridge window [mem 0x90100000-0xbdffffff]
[Tue Dec 25 02:30:56 2018] pci 0000:03:01.0:   bridge window [mem 0x4000100000-0x4049efffff 64bit pref]
[Tue Dec 25 02:30:56 2018] pci 0000:03:02.0: PCI bridge to [bus 6c]
[Tue Dec 25 02:30:56 2018] pci 0000:03:02.0:   bridge window [io  0x7000-0x7fff]
[Tue Dec 25 02:30:56 2018] pci 0000:03:02.0:   bridge window [mem 0xbe000000-0xbe0fffff]
[Tue Dec 25 02:30:56 2018] pci 0000:03:02.0:   bridge window [mem 0x4049f00000-0x4049ffffff 64bit pref]
[Tue Dec 25 02:30:56 2018] pci 0000:02:00.0: PCI bridge to [bus 03-6c]
[Tue Dec 25 02:30:56 2018] pci 0000:02:00.0:   bridge window [io  0x5000-0x7fff]
[Tue Dec 25 02:30:56 2018] pci 0000:02:00.0:   bridge window [mem 0x90000000-0xbe0fffff]
[Tue Dec 25 02:30:56 2018] pci 0000:02:00.0:   bridge window [mem 0x4000000000-0x4049ffffff 64bit pref]
[Tue Dec 25 02:30:56 2018] pcieport 0000:00:1c.4: PCI bridge to [bus 02-6c]
[Tue Dec 25 02:30:56 2018] pcieport 0000:00:1c.4:   bridge window [io  0x5000-0x7fff]
[Tue Dec 25 02:30:56 2018] pcieport 0000:00:1c.4:   bridge window [mem 0x90000000-0xbe0fffff]
[Tue Dec 25 02:30:56 2018] pcieport 0000:00:1c.4:   bridge window [mem 0x4000000000-0x4049ffffff 64bit pref]
[Tue Dec 25 02:30:56 2018] pcieport 0000:02:00.0: enabling device (0000 -> 0003)
[Tue Dec 25 02:30:56 2018] pcieport 0000:03:00.0: enabling device (0000 -> 0003)
[Tue Dec 25 02:30:56 2018] pcieport 0000:03:01.0: enabling device (0000 -> 0003)
[Tue Dec 25 02:30:56 2018] pciehp 0000:03:01.0:pcie204: Slot #1 AttnBtn- PwrCtrl- MRL- AttnInd- PwrInd- HotPlug+ Surprise+ Interlock- NoCompl+ LLActRep+
[Tue Dec 25 02:30:56 2018] pcieport 0000:03:02.0: enabling device (0000 -> 0003)
[Tue Dec 25 02:30:56 2018] pci 0000:6c:00.0: enabling device (0000 -> 0002)
[Tue Dec 25 02:30:56 2018] xhci_hcd 0000:6c:00.0: xHCI Host Controller
[Tue Dec 25 02:30:56 2018] xhci_hcd 0000:6c:00.0: new USB bus registered, assigned bus number 3
[Tue Dec 25 02:30:56 2018] xhci_hcd 0000:6c:00.0: hcc params 0x200077c1 hci version 0x110 quirks 0x0000000200009810
[Tue Dec 25 02:30:56 2018] hub 3-0:1.0: USB hub found
[Tue Dec 25 02:30:56 2018] hub 3-0:1.0: 2 ports detected
[Tue Dec 25 02:30:56 2018] xhci_hcd 0000:6c:00.0: xHCI Host Controller
[Tue Dec 25 02:30:56 2018] xhci_hcd 0000:6c:00.0: new USB bus registered, assigned bus number 4
[Tue Dec 25 02:30:56 2018] xhci_hcd 0000:6c:00.0: Host supports USB 3.1 Enhanced SuperSpeed
[Tue Dec 25 02:30:56 2018] hub 4-0:1.0: USB hub found
[Tue Dec 25 02:30:56 2018] hub 4-0:1.0: 2 ports detected

Anyone know what the issue is here or what I may be forgetting to do first?

Running Kernel 4.20.0-rc3. For reference the machine is a NUC8i5BE and the screen is a Magedok 8.9" which has been reported to work fine on other OS'.