[SOLVED] Brother MFC-J491DW

paapereira · 2019-02-09 18:02:38

Hi there. I'm having difficulty making a Brother MFC-J491DW printer working.

I'm trying to set it up via wifi. Everything is working on that department (I upgraded the firmware that way).

When I try to setup the printer in CUPS the printer is discovered.

I tried a to use drivers from AUR https://aur.archlinux.org/packages/brot … -j4910cdw/ although it's not the same exact model.
Also tried to change the PKGBUILD to download from the Brother site: https://support.brother.com/g/b/downloa … &type3=625
It installed with success, although in the Brother site there are not a *upswrapper* and *lpr* package, only a *drv* package.

I can add the printer with success using the 2 drivers I mentioned, but in both cases I cannot print a test page :: Processing - "Unable to locate printer "BRWFC017C6BD5B0.local"."

Also the scanner isn't not being recognized.

Anyone with this model to help me out or some other advice?

Thanks in advance.

Last edited by paapereira (2019-02-13 05:27:52)

agrewal · 2019-02-09 22:08:04

What's the output of lpinfo -v? And what does /etc/nsswitch.conf contain?

Regarding scanning, you might want to try brscan4 from the AUR. If that doesn't work, check out the other brscan* packages.

paapereira · 2019-02-10 13:50:16

agrewal wrote:

What's the output of lpinfo -v? And what does /etc/nsswitch.conf contain?
Regarding scanning, you might want to try brscan4 from the AUR. If that doesn't work, check out the other brscan* packages.

brscan4 worked

For reference after installing I did:

# register the printer
$ sudo brsaneconfig4 -a name="Brother" model="MFC-J491DW" ip=X.X.X.X
# diagnose to see if it's all OK
$ sudo brsaneconfig4 -d

With simple-scan I could scan although the scanner does not appear in the Preferences.

Still to solve: printing.

Regarding lpinfo and nsswitch :

$ lpinfo -v
file cups-pdf:/
network beh
network https
network ipps
network http
network ipp
network socket
direct hp
network lpd
network smb
direct hpfax

$ sudo cat /etc/nsswitch.conf 
# Name Service Switch configuration file.
# See nsswitch.conf(5) for details.

passwd: files mymachines systemd
group: files mymachines systemd
shadow: files

publickey: files

hosts: files mymachines myhostname resolve [!UNAVAIL=return] dns
networks: files

protocols: files
services: files
ethers: files
rpc: files

netgroup: files

Last edited by paapereira (2019-02-10 20:00:38)

judd1 · 2019-02-10 15:07:02

https://wiki.archlinux.org/index.php/CU … e_PPD_file

 ...In particular, make sure nss-mdns is installed and set up in /etc/nsswitch.conf.

You could also try the previous driver that you installed:
https://aur.archlinux.org/packages/brother-mfc-j485dw/

Last edited by judd1 (2019-02-10 15:19:49)

paapereira · 2019-02-10 15:21:35

judd1 wrote:

https://wiki.archlinux.org/index.php/CU … e_PPD_file
 ...In particular, make sure nss-mdns is installed and set up in /etc/nsswitch.conf.

Installed and I can now add the printer in CUPS (http://localhost:631/).
I tried to install a test page from CUPS and this time I had no error in CUPS, but it didn't print.

Brother_MFC-J491DW-34 Unknown Withheld 1k Unknown completed at
Sun 10 Feb 2019 03:11:09 PM WET

# Name Service Switch configuration file.
# See nsswitch.conf(5) for details.

passwd: files mymachines systemd
group: files mymachines systemd
shadow: files

publickey: files

hosts: files mymachines myhostname mdns_minimal [NOTFOUND=return] resolve [!UNAVAIL=return] dns
networks: files

protocols: files
services: files
ethers: files
rpc: files

netgroup: files

Last edited by paapereira (2019-02-10 20:00:06)

agrewal · 2019-02-10 19:57:13

Please use code tags when displaying logs and config files.

How are you connecting to your printer? If it supports different protocols, using a different one might get it to just work.

paapereira · 2019-02-10 20:02:21

I installed brother-mfc-j485dw but now the printer isn't found in CUPS.

I'm connecting via wifi.

paapereira · 2019-02-10 20:06:55

paapereira wrote:

I installed brother-mfc-j485dw but now the printer isn't found in CUPS.
I'm connecting via wifi.

Correction: tried again and the printer appeared.
Add it successfully, tried to print, the printer screen started to "receive data" but no printing happened.

So close

Description:	Brother MFC-J491DW
Location:	
Driver:	Brother MFC-J485DW CUPS (color, 2-sided printing)
Connection:	dnssd://Brother%20MFC-J491DW._ipp._tcp.local/?uuid=e3248000-80ce-11db-8000-fc017c6bd5b0
Defaults:	job-sheets=none, none media=iso_a4_210x297mm sides=one-sided

judd1 · 2019-02-10 22:02:37

https://wiki.archlinux.org/index.php/CU … c_problems

paapereira · 2019-02-12 21:28:48

Resolved

Some notes for reference.
Thank you agrewal and judd1.

1) sudo pacman -S rpmextract
2) Download printer driver: https://support.brother.com/g/b/downloa … _as&os=127
3) rpmextract.sh mfcj491dwpdrv-1.0.5-0.i386.rpm
4) sudo mv opt/brother/Printers /opt/brother/
5) sudo mv usr/bin/brprintconf_mfcj491dw /usr/bin/
6) sudo pacman -S nss-mdns
7) sudo vi /etc/nsswitch.conf
8) check the "hosts:" line bellow
9) sudo systemctl restart cups-browsed.service
10) sudo systemctl restart avahi-daemon.service
11) http://localhost:631/ to add the printer

I had some troubles after my first successful print, but today (after a new boot) all is fine

# Name Service Switch configuration file.
# See nsswitch.conf(5) for details.

passwd: files mymachines systemd
group: files mymachines systemd
shadow: files

publickey: files

hosts: files mymachines myhostname mdns_minimal [NOTFOUND=return] resolve [!UNAVAIL=return] dns
networks: files

protocols: files
services: files
ethers: files
rpc: files

netgroup: files

2ManyDogs · 2019-02-13 00:06:05

Please remember to mark your thread [SOLVED] (edit the title of your first post).

Arch Linux

#1 2019-02-09 18:02:38

[SOLVED] Brother MFC-J491DW

#2 2019-02-09 22:08:04

Re: [SOLVED] Brother MFC-J491DW

#3 2019-02-10 13:50:16

Re: [SOLVED] Brother MFC-J491DW

#4 2019-02-10 15:07:02

Re: [SOLVED] Brother MFC-J491DW

#5 2019-02-10 15:21:35

Re: [SOLVED] Brother MFC-J491DW

#6 2019-02-10 19:57:13

Re: [SOLVED] Brother MFC-J491DW

#7 2019-02-10 20:02:21

Re: [SOLVED] Brother MFC-J491DW

#8 2019-02-10 20:06:55

Re: [SOLVED] Brother MFC-J491DW

#9 2019-02-10 22:02:37

Re: [SOLVED] Brother MFC-J491DW

#10 2019-02-12 21:28:48

Re: [SOLVED] Brother MFC-J491DW

#11 2019-02-13 00:06:05

Re: [SOLVED] Brother MFC-J491DW

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