Arch Linux

jfb

Member

Registered: 2015-03-08

Posts: 3

Hang when resuming standby on an Asus N76VZ

Hi everyone,

I have been running Arch Linux on my ASUS N76VZ (*) for a few years, and since a few months I have had problems with standby/suspend.

When I close the cover or press the power button, the computer goes into standby, but when I press the power button to start it back nothing appears on the screen and everything seems to be blocked (screen blanck, can't be ping, no disk activity).  I also tried to display 'sudo journal -f' remotely using ssh ... but nothing shows when entering suspend mode.

The only way out of this state is to use a hard-reboot by holding down the power button for several seconds.

I tried a little bit of everything and spent many hours trying to apply solutions found randomly with google, without success.

Now I want to start back the debugging process and finally solve this problem. Where should I start ?

Thank you in advance.

(*) i7-3610QM / 16Gb RAM / SSD 256Gb

Here is a journalctl extract :

Mar 06 19:14:00 lnxjfb ntpd[645]: 185.134.196.169 local addr 192.168.1.88 -> <null>
Mar 06 19:14:01 lnxjfb systemd[1]: Reached target Sleep.
Mar 06 19:14:01 lnxjfb systemd[1]: Starting Suspend...
Mar 06 19:14:02 lnxjfb systemd-sleep[19006]: Suspending system...
Mar 06 19:14:02 lnxjfb kernel: PM: suspend entry (deep)
-- Reboot --
Mar 06 19:14:46 lnxjfb kernel: microcode: microcode updated early to revision 0x20, date = 2018-04-10
Mar 06 19:14:46 lnxjfb kernel: Linux version 5.0.0-arch1-1-ARCH (builduser@heftig-18825) (gcc version 8.2.1 20181127 (GCC)) #1 SMP PREEMPT Mon Mar 4 14:11:43 UTC 2019
Mar 06 19:14:46 lnxjfb kernel: Command line: BOOT_IMAGE=/boot/vmlinuz-linux root=UUID=f5a5a0ab-fb61-4d57-8a2d-fd5fd6814ede rw

Last edited by jfb (2019-03-06 18:19:45)

jfb

Member

Registered: 2015-03-08

Posts: 3

Re: Hang when resuming standby on an Asus N76VZ

Small followup :

I upgraded bios to latest version. Now the problem is different : When I'm pressing power button to resume suspend, it starts back very quickly, but it starts a regular boot, like the PC was powered off.

thepasto

Member

From: trash:///

Registered: 2009-03-16

Posts: 56

Re: Hang when resuming standby on an Asus N76VZ

I'm having pretty the same problem with N56VZ, since 4.19 kernel version. I opened a bugreport time ago, but without any luck.

I really hope this will be solved!

brainwasher

Member

From: Lucca (Italy)

Registered: 2007-01-04

Posts: 81

Website

Re: Hang when resuming standby on an Asus N76VZ

Same for me, since linux-5.0.5, systemctl suspend starts the suspension but when I'll press a key to wake it up, it starts a regular boot.
Systemd log:

Apr 03 20:44:01 originof-xps systemd[1]: Reached target Sleep.
Apr 03 20:44:01 originof-xps systemd[1]: Starting Suspend...
Apr 03 20:44:01 originof-xps systemd-sleep[15369]: Suspending system...                                                          
Apr 03 20:44:01 originof-xps kernel: PM: suspend entry (deep)
-------------
Apr 03 20:44:24 originof-xps kernel: Linux version 5.0.5-arch1-1-ARCH (builduser@heftig-17705) (gcc version 8.2.1 20181127 (GCC))>
Apr 03 20:44:24 originof-xps kernel: Command line: initrd=\initramfs-linux.img root=/dev/nvme0n1p2 rw i915.enable_psr=0 i915.enab>
Apr 03 20:44:24 originof-xps kernel: KERNEL supported cpus:
etc.
etc.
etc.

Last edited by brainwasher (2019-04-08 07:51:08)