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conohp

Member

Registered: 2019-02-12

Posts: 4

MSI PS63, USB Ports Stop Working After Suspend

The laptop has 3 USB3 Type-A ports, 1 on the left side and 2 on the right side. After returning from suspending to RAM, the USB ports on the right stops working (the one on the left still works).
I tested this with a mouse and after suspending lsusb did not report the mouse any more.

I've tried appending kernel parameter usbcore.autoresume=-1 and disabling USB legacy support from BIOS, but no luck. Some people said that enabling USB3 wake up option from the BIOS solved the issue, but my BIOS doesn't have such option.

System information:

Linux resp 5.0.8-arch1-1-ARCH #1 SMP PREEMPT Wed Apr 17 14:56:15 UTC 2019 x86_64 GNU/Linux

I noticed something in dmesg output, though. These are the outputs:

...
[   78.516603] ACPI: Waking up from system sleep state S3
[   78.519085] ACPI: EC: interrupt unblocked
[   78.551712] xhci_hcd 0000:03:00.0: Refused to change power state, currently in D3
[   78.620427] ACPI: EC: event unblocked
[   78.638395] xhci_hcd 0000:03:00.0: Refused to change power state, currently in D3
[   78.638407] xhci_hcd 0000:03:00.0: WARN: xHC restore state timeout
[   78.638410] xhci_hcd 0000:03:00.0: PCI post-resume error -110!
[   78.638412] xhci_hcd 0000:03:00.0: HC died; cleaning up
[   78.638425] dpm_run_callback(): pci_pm_resume+0x0/0x90 returns -110
[   78.638431] PM: Device 0000:03:00.0 failed to resume async: error -110
[   78.731705] nvme nvme0: 8/0/0 default/read/poll queues
[   78.823268] iwlwifi 0000:00:14.3: BIOS contains WGDS but no WRDS
[   78.861923] usb 1-8: reset high-speed USB device number 3 using xhci_hcd
[   78.935903] ata1: SATA link down (SStatus 4 SControl 300)
[   79.125320] usb 1-10: reset full-speed USB device number 4 using xhci_hcd
[   79.251607] /dev/vmmon[0]: HostIFReadUptimeWork: detected settimeofday: fixed uptimeBase old 18445188276744118412 new 18445188276739812363 attempts 1
[   79.388647] usb 1-6: reset full-speed USB device number 2 using xhci_hcd
[   79.419172] psmouse serio1: synaptics: queried max coordinates: x [..5612], y [..4706]
[   79.449808] psmouse serio1: synaptics: queried min coordinates: x [1328..], y [1146..]
[   79.532792] acpi LNXPOWER:05: Turning OFF
[   79.532872] OOM killer enabled.
[   79.532874] Restarting tasks ... 
[   79.532990] usb 3-1: USB disconnect, device number 2
[   79.533170] xhci_hcd 0000:03:00.0: remove, state 4
[   79.533183] usb usb4: USB disconnect, device number 1
[   79.533780] xhci_hcd 0000:03:00.0: USB bus 4 deregistered
[   79.533790] xhci_hcd 0000:03:00.0: remove, state 4
[   79.533800] usb usb3: USB disconnect, device number 1
[   79.534957] done.
...

Help appreciated,
Thanks.

Rafael Castellar

Member

From: Brazil

Registered: 2017-05-11

Posts: 19

Re: MSI PS63, USB Ports Stop Working After Suspend

Good! I have something similar: I think all of my USB sometimes won't come to live after my laptop suspension. I'll check if the other side's one works, but its annoying: several times I have to reboot my laptop to have the usb ports working again. Some command that can "revive" them would help also... ;-)

Subscribing this topic...

Tks