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#1 2019-06-30 21:24:07
- Shrek
- Member
- Registered: 2019-06-24
- Posts: 29
[SOLVED]My Hard drive shutdowns randomly
Hello people,
Today, I've had my laptop shutdown unexpectedly twice and I suspect that the HDD is the issue.
I've checked the SMART disk logs and found this
smartctl 7.0 2018-12-30 r4883 [x86_64-linux-4.19.56-1-lts] (local build)
Copyright (C) 2002-18, Bruce Allen, Christian Franke, www.smartmontools.org
Smartctl open device: /dev/sda failed: Permission denied
smartctl 7.0 2018-12-30 r4883 [x86_64-linux-4.19.56-1-lts] (local build)
Copyright (C) 2002-18, Bruce Allen, Christian Franke, www.smartmontools.org
=== START OF INFORMATION SECTION ===
Model Family: Toshiba 2.5" HDD (80 GB and above)
Device Model: TOSHIBA MK8032GSX
Serial Number: 267I2503S
Firmware Version: AS111G
User Capacity: 80,026,361,856 bytes [80.0 GB]
Sector Size: 512 bytes logical/physical
Device is: In smartctl database [for details use: -P show]
ATA Version is: ATA/ATAPI-6 (minor revision not indicated)
Local Time is: Sun Jun 30 22:16:48 2019 +01
SMART support is: Available - device has SMART capability.
SMART support is: Enabled
=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED
General SMART Values:
Offline data collection status: (0x00) Offline data collection activity
was never started.
Auto Offline Data Collection: Disabled.
Self-test execution status: ( 37) The self-test routine was interrupted
by the host with a hard or soft reset.
Total time to complete Offline
data collection: ( 331) seconds.
Offline data collection
capabilities: (0x5b) SMART execute Offline immediate.
Auto Offline data collection on/off support.
Suspend Offline collection upon new
command.
Offline surface scan supported.
Self-test supported.
No Conveyance Self-test supported.
Selective Self-test supported.
SMART capabilities: (0x0003) Saves SMART data before entering
power-saving mode.
Supports SMART auto save timer.
Error logging capability: (0x01) Error logging supported.
General Purpose Logging supported.
Short self-test routine
recommended polling time: ( 2) minutes.
Extended self-test routine
recommended polling time: ( 65) minutes.
SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE
1 Raw_Read_Error_Rate 0x000b 100 100 050 Pre-fail Always - 0
2 Throughput_Performance 0x0005 100 100 050 Pre-fail Offline - 0
3 Spin_Up_Time 0x0027 100 100 001 Pre-fail Always - 771
4 Start_Stop_Count 0x0032 100 100 000 Old_age Always - 6625
5 Reallocated_Sector_Ct 0x0033 100 100 050 Pre-fail Always - 1
7 Seek_Error_Rate 0x000b 100 100 050 Pre-fail Always - 0
8 Seek_Time_Performance 0x0005 100 100 050 Pre-fail Offline - 0
9 Power_On_Hours 0x0032 085 085 000 Old_age Always - 6358
10 Spin_Retry_Count 0x0033 231 100 030 Pre-fail Always - 0
12 Power_Cycle_Count 0x0032 100 100 000 Old_age Always - 5867
192 Power-Off_Retract_Count 0x0032 098 098 000 Old_age Always - 1127
193 Load_Cycle_Count 0x0032 089 089 000 Old_age Always - 116084
194 Temperature_Celsius 0x0022 100 100 000 Old_age Always - 45 (Min/Max 7/52)
196 Reallocated_Event_Count 0x0032 100 100 000 Old_age Always - 1
197 Current_Pending_Sector 0x0032 100 100 000 Old_age Always - 63
198 Offline_Uncorrectable 0x0030 100 100 000 Old_age Offline - 0
199 UDMA_CRC_Error_Count 0x0032 200 200 000 Old_age Always - 1
220 Disk_Shift 0x0002 100 100 000 Old_age Always - 82
222 Loaded_Hours 0x0032 088 088 000 Old_age Always - 5110
223 Load_Retry_Count 0x0032 100 100 000 Old_age Always - 0
224 Load_Friction 0x0022 100 100 000 Old_age Always - 0
226 Load-in_Time 0x0026 100 100 000 Old_age Always - 318
240 Head_Flying_Hours 0x0001 100 100 001 Pre-fail Offline - 0
SMART Error Log Version: 1
ATA Error Count: 98 (device log contains only the most recent five errors)
CR = Command Register [HEX]
FR = Features Register [HEX]
SC = Sector Count Register [HEX]
SN = Sector Number Register [HEX]
CL = Cylinder Low Register [HEX]
CH = Cylinder High Register [HEX]
DH = Device/Head Register [HEX]
DC = Device Command Register [HEX]
ER = Error register [HEX]
ST = Status register [HEX]
Powered_Up_Time is measured from power on, and printed as
DDd+hh:mm:SS.sss where DD=days, hh=hours, mm=minutes,
SS=sec, and sss=millisec. It "wraps" after 49.710 days.
Error 98 occurred at disk power-on lifetime: 6358 hours (264 days + 22 hours)
When the command that caused the error occurred, the device was active or idle.
After command completion occurred, registers were:
ER ST SC SN CL CH DH
-- -- -- -- -- -- --
84 41 58 80 09 10 45 Error: ICRC, ABRT at LBA = 0x05100980 = 84937088
Commands leading to the command that caused the error were:
CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name
-- -- -- -- -- -- -- -- ---------------- --------------------
61 78 58 80 09 10 40 00 01:47:46.522 WRITE FPDMA QUEUED
60 80 50 80 d0 94 40 00 01:47:46.522 READ FPDMA QUEUED
60 80 48 00 f7 bf 40 00 01:47:46.522 READ FPDMA QUEUED
e7 00 00 00 00 00 a0 00 01:47:46.501 FLUSH CACHE
61 88 28 00 a7 a9 40 00 01:47:46.457 WRITE FPDMA QUEUED
Error 97 occurred at disk power-on lifetime: 6358 hours (264 days + 22 hours)
When the command that caused the error occurred, the device was active or idle.
After command completion occurred, registers were:
ER ST SC SN CL CH DH
-- -- -- -- -- -- --
84 41 82 00 61 da 41 Error: ICRC, ABRT at LBA = 0x01da6100 = 31088896
Commands leading to the command that caused the error were:
CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name
-- -- -- -- -- -- -- -- ---------------- --------------------
60 80 80 00 61 da 40 00 01:25:39.218 READ FPDMA QUEUED
60 80 e8 80 6c 07 40 00 01:25:39.209 READ FPDMA QUEUED
60 80 e0 00 6c 07 40 00 01:25:39.206 READ FPDMA QUEUED
60 80 18 80 6b 07 40 00 01:25:39.204 READ FPDMA QUEUED
60 80 20 80 60 da 40 00 01:25:39.194 READ FPDMA QUEUED
Error 96 occurred at disk power-on lifetime: 6358 hours (264 days + 22 hours)
When the command that caused the error occurred, the device was active or idle.
After command completion occurred, registers were:
ER ST SC SN CL CH DH
-- -- -- -- -- -- --
84 41 82 00 73 ca 41 Error: ICRC, ABRT at LBA = 0x01ca7300 = 30044928
Commands leading to the command that caused the error were:
CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name
-- -- -- -- -- -- -- -- ---------------- --------------------
60 80 80 00 73 ca 40 00 01:23:42.064 READ FPDMA QUEUED
60 80 78 80 72 ca 40 00 01:23:42.063 READ FPDMA QUEUED
60 80 70 00 83 f7 40 00 01:23:42.051 READ FPDMA QUEUED
60 80 68 00 72 ca 40 00 01:23:42.037 READ FPDMA QUEUED
60 80 60 80 82 f7 40 00 01:23:42.026 READ FPDMA QUEUED
Error 95 occurred at disk power-on lifetime: 6358 hours (264 days + 22 hours)
When the command that caused the error occurred, the device was active or idle.
After command completion occurred, registers were:
ER ST SC SN CL CH DH
-- -- -- -- -- -- --
84 41 2a 80 88 f5 41 Error: ICRC, ABRT at LBA = 0x01f58880 = 32868480
Commands leading to the command that caused the error were:
CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name
-- -- -- -- -- -- -- -- ---------------- --------------------
60 80 38 80 78 c8 40 00 01:23:27.293 READ FPDMA QUEUED
60 80 30 00 78 c8 40 00 01:23:27.291 READ FPDMA QUEUED
60 80 28 80 88 f5 40 00 01:23:27.280 READ FPDMA QUEUED
60 80 20 00 88 f5 40 00 01:23:27.279 READ FPDMA QUEUED
60 80 18 80 87 f5 40 00 01:23:27.277 READ FPDMA QUEUED
Error 94 occurred at disk power-on lifetime: 6358 hours (264 days + 22 hours)
When the command that caused the error occurred, the device was active or idle.
After command completion occurred, registers were:
ER ST SC SN CL CH DH
-- -- -- -- -- -- --
84 41 02 00 be 99 41 Error: ICRC, ABRT at LBA = 0x0199be00 = 26852864
Commands leading to the command that caused the error were:
CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name
-- -- -- -- -- -- -- -- ---------------- --------------------
60 80 00 00 be 99 40 00 01:12:29.417 READ FPDMA QUEUED
60 80 f0 80 bd 99 40 00 01:12:29.415 READ FPDMA QUEUED
60 80 50 00 b5 6c 40 00 01:12:29.404 READ FPDMA QUEUED
60 80 e8 00 bd 99 40 00 01:12:29.391 READ FPDMA QUEUED
60 80 e0 80 bc 99 40 00 01:12:29.389 READ FPDMA QUEUED
SMART Self-test log structure revision number 1
Num Test_Description Status Remaining LifeTime(hours) LBA_of_first_error
# 1 Extended offline Interrupted (host reset) 50% 6357 -
# 2 Extended offline Interrupted (host reset) 90% 6357 -
# 3 Short offline Completed without error 00% 6357 -
# 4 Short offline Completed without error 00% 6193 -
# 5 Short offline Completed without error 00% 5848 -
SMART Selective self-test log data structure revision number 1
SPAN MIN_LBA MAX_LBA CURRENT_TEST_STATUS
1 0 0 Not_testing
2 0 0 Not_testing
3 0 0 Not_testing
4 0 0 Not_testing
5 0 0 Not_testing
Selective self-test flags (0x0):
After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.Please inform me about this thread
Thanks in advance
Last edited by Shrek (2019-06-30 23:14:20)
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#2 2019-06-30 21:31:48
- Zod
- Member
- From: Hoosiertucky
- Registered: 2019-03-10
- Posts: 636
Re: [SOLVED]My Hard drive shutdowns randomly
What makes you suspect the drive?
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#3 2019-06-30 21:48:15
- Shrek
- Member
- Registered: 2019-06-24
- Posts: 29
Re: [SOLVED]My Hard drive shutdowns randomly
Zod wrote:
What makes you suspect the drive?
Because there are errors
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#4 2019-06-30 22:41:45
- frostschutz
- Member
- Registered: 2013-11-15
- Posts: 1,658
Re: [SOLVED]My Hard drive shutdowns randomly
your drive has errors (1 reallocated, 63 pending unreadable sectors, recent errorlog entries). selftest was started, not finished, but that's not important at this point... you already know that it's not in good condition.
buy a new drive. (80GB? 2.5"? laptop? maybe upgrade to SSD?)
if there's still data on that drive, copy / ddrescue immediately.
Last edited by frostschutz (2019-06-30 22:44:18)
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#5 2019-06-30 23:13:52
- Shrek
- Member
- Registered: 2019-06-24
- Posts: 29
Re: [SOLVED]My Hard drive shutdowns randomly
frostschutz wrote:
your drive has errors (1 reallocated, 63 pending unreadable sectors, recent errorlog entries). selftest was started, not finished, but that's not important at this point... you already know that it's not in good condition.
buy a new drive. (80GB? 2.5"? laptop? maybe upgrade to SSD?)
if there's still data on that drive, copy / ddrescue immediately.
Ok you confirmed my thoughts.
I'd better get a new drive.
Thanks for the fast response
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