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#1 2019-08-05 10:36:06

LunaVorax
Member
Registered: 2012-03-01
Posts: 17

Firefox randomly struggle while playing videos and scrolling

Hello everyone,

Firefox have been randomly struggling on my laptop for one or two weaks, after I've updated to the latest version, and reset my profile.

Videos, one any website, will play fluently, then hang up, and play fluently again, no matter if playing in windowed of full screen.

Scrolling suffers from the same problem. The page will scroll, then freeze, then update.

The only way to fix this issue has been to activate and force any GPU rendering, either normal of experimental.

But this comes with it's sets of problem, and I don't understand why I experience these difficulties, since the specifications of my laptop are not bad.

Here is the result of lshw:

thinkpad
    description: Notebook
    product: 20FBCTO1WW (LENOVO_MT_20FB_BU_Think_FM_ThinkPad X1 Carbon 4th)
    vendor: LENOVO
    version: ThinkPad X1 Carbon 4th
    width: 4294967295 bits
    capabilities: smbios-2.8 dmi-2.8 smp vsyscall32
  *-core
       description: Motherboard
       product: 20FBCTO1WW
       vendor: LENOVO
       physical id: 0
       version: SDK0J40709 WIN
       slot: Not Available
     *-cache:0
          description: L1 cache
          physical id: 3
          slot: L1 Cache
          size: 64KiB
          capacity: 64KiB
          capabilities: synchronous internal write-back data
          configuration: level=1
     *-cache:1
          description: L1 cache
          physical id: 4
          slot: L1 Cache
          size: 64KiB
          capacity: 64KiB
          capabilities: synchronous internal write-back instruction
          configuration: level=1
     *-cache:2
          description: L2 cache
          physical id: 5
          slot: L2 Cache
          size: 512KiB
          capacity: 512KiB
          capabilities: synchronous internal write-back unified
          configuration: level=2
     *-cache:3
          description: L3 cache
          physical id: 6
          slot: L3 Cache
          size: 4MiB
          capacity: 4MiB
          capabilities: synchronous internal write-back unified
          configuration: level=3
     *-cpu
          description: CPU
          product: Intel(R) Core(TM) i7-6600U CPU @ 2.60GHz
          vendor: Intel Corp.
          physical id: 7
          bus info: cpu@0
          version: Intel(R) Core(TM) i7-6600U CPU @ 2.60GHz
          slot: U3E1
          size: 3150MHz
          capacity: 4005MHz
          width: 64 bits
          clock: 100MHz
          capabilities: x86-64 fpu fpu_exception wp vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx pdpe1gb rdtscp constant_tsc art arch_perfmon pebs bts rep_good nopl xtopology nonstop_tsc cpuid aperfmperf tsc_known_freq pni pclmulqdq dtes64 monitor ds_cpl vmx smx est tm2 ssse3 sdbg fma cx16 xtpr pdcm pcid sse4_1 sse4_2 x2apic movbe popcnt tsc_deadline_timer aes xsave avx f16c rdrand lahf_lm abm 3dnowprefetch cpuid_fault epb invpcid_single pti ssbd ibrs ibpb stibp tpr_shadow vnmi flexpriority ept vpid ept_ad fsgsbase tsc_adjust bmi1 hle avx2 smep bmi2 erms invpcid rtm mpx rdseed adx smap clflushopt intel_pt xsaveopt xsavec xgetbv1 xsaves dtherm ida arat pln pts hwp hwp_notify hwp_act_window hwp_epp md_clear flush_l1d cpufreq
          configuration: cores=2 enabledcores=2 threads=4
     *-memory
          description: System Memory
          physical id: 8
          slot: System board or motherboard
          size: 16GiB
        *-bank:0
             description: Chip LPDDR3 Synchronous 1867 MHz (0.5 ns)
             product: K4EBE304EE-EGCF
             vendor: Samsung
             physical id: 0
             slot: ChannelA
             size: 8GiB
             width: 64 bits
             clock: 1867MHz (0.5ns)
        *-bank:1
             description: SODIMM LPDDR3 Synchronous 1867 MHz (0.5 ns)
             product: K4EBE304EE-EGCF
             vendor: Samsung
             physical id: 1
             slot: ChannelB
             size: 8GiB
             width: 64 bits
             clock: 1867MHz (0.5ns)
     *-firmware
          description: BIOS
          vendor: LENOVO
          physical id: c
          version: N1FET55W (1.29 )
          date: 09/08/2017
          size: 128KiB
          capacity: 15MiB
          capabilities: pci pnp upgrade shadowing cdboot bootselect edd int13floppy720 int5printscreen int9keyboard int14serial int17printer int10video acpi usb biosbootspecification uefi
     *-pci
          description: Host bridge
          product: Xeon E3-1200 v5/E3-1500 v5/6th Gen Core Processor Host Bridge/DRAM Registers
          vendor: Intel Corporation
          physical id: 100
          bus info: pci@0000:00:00.0
          version: 08
          width: 32 bits
          clock: 33MHz
          configuration: driver=skl_uncore
          resources: irq:0
        *-display
             description: VGA compatible controller
             product: Skylake GT2 [HD Graphics 520]
             vendor: Intel Corporation
             physical id: 2
             bus info: pci@0000:00:02.0
             version: 07
             width: 64 bits
             clock: 33MHz
             capabilities: pciexpress msi pm vga_controller bus_master cap_list rom
             configuration: driver=i915 latency=0
             resources: irq:129 memory:e0000000-e0ffffff memory:c0000000-dfffffff ioport:e000(size=64) memory:c0000-dffff
        *-generic:0 UNCLAIMED
             description: System peripheral
             product: Xeon E3-1200 v5/v6 / E3-1500 v5 / 6th/7th Gen Core Processor Gaussian Mixture Model
             vendor: Intel Corporation
             physical id: 8
             bus info: pci@0000:00:08.0
             version: 00
             width: 64 bits
             clock: 33MHz
             capabilities: msi pm cap_list
             configuration: latency=0
             resources: memory:e124a000-e124afff
        *-generic:1
             description: Non-VGA unclassified device
             product: Sunrise Point-LP Integrated Sensor Hub
             vendor: Intel Corporation
             physical id: 13
             bus info: pci@0000:00:13.0
             version: 21
             width: 64 bits
             clock: 33MHz
             capabilities: pm bus_master cap_list
             configuration: driver=intel_ish_ipc latency=0
             resources: irq:20 memory:e124b000-e124bfff
        *-usb
             description: USB controller
             product: Sunrise Point-LP USB 3.0 xHCI Controller
             vendor: Intel Corporation
             physical id: 14
             bus info: pci@0000:00:14.0
             version: 21
             width: 64 bits
             clock: 33MHz
             capabilities: pm msi xhci bus_master cap_list
             configuration: driver=xhci_hcd latency=0
             resources: irq:125 memory:e1220000-e122ffff
           *-usbhost:0
                product: xHCI Host Controller
                vendor: Linux 5.2.5-zen1-1-zen xhci-hcd
                physical id: 0
                bus info: usb@1
                logical name: usb1
                version: 5.02
                capabilities: usb-2.00
                configuration: driver=hub slots=12 speed=480Mbit/s
              *-usb:0
                   description: Bluetooth wireless interface
                   vendor: Intel Corp.
                   physical id: 7
                   bus info: usb@1:7
                   version: 0.01
                   capabilities: bluetooth usb-2.00
                   configuration: driver=btusb maxpower=100mA speed=12Mbit/s
              *-usb:1 UNCLAIMED
                   description: Video
                   product: Integrated Camera
                   vendor: Chicony Electronics Co.,Ltd.
                   physical id: 8
                   bus info: usb@1:8
                   version: 0.04
                   capabilities: usb-2.00
                   configuration: maxpower=500mA speed=480Mbit/s
           *-usbhost:1
                product: xHCI Host Controller
                vendor: Linux 5.2.5-zen1-1-zen xhci-hcd
                physical id: 1
                bus info: usb@2
                logical name: usb2
                version: 5.02
                capabilities: usb-3.00
                configuration: driver=hub slots=6 speed=5000Mbit/s
        *-generic:2
             description: Signal processing controller
             product: Sunrise Point-LP Thermal subsystem
             vendor: Intel Corporation
             physical id: 14.2
             bus info: pci@0000:00:14.2
             version: 21
             width: 64 bits
             clock: 33MHz
             capabilities: pm msi cap_list
             configuration: driver=intel_pch_thermal latency=0
             resources: irq:18 memory:e124c000-e124cfff
        *-communication
             description: Communication controller
             product: Sunrise Point-LP CSME HECI #1
             vendor: Intel Corporation
             physical id: 16
             bus info: pci@0000:00:16.0
             version: 21
             width: 64 bits
             clock: 33MHz
             capabilities: pm msi bus_master cap_list
             configuration: driver=mei_me latency=0
             resources: irq:127 memory:e124d000-e124dfff
        *-storage
             description: SATA controller
             product: Sunrise Point-LP SATA Controller [AHCI mode]
             vendor: Intel Corporation
             physical id: 17
             bus info: pci@0000:00:17.0
             version: 21
             width: 32 bits
             clock: 66MHz
             capabilities: storage msi pm ahci_1.0 bus_master cap_list
             configuration: driver=ahci latency=0
             resources: irq:126 memory:e1248000-e1249fff memory:e1250000-e12500ff ioport:e080(size=8) ioport:e088(size=4) ioport:e060(size=32) memory:e124e000-e124e7ff
        *-pci:0
             description: PCI bridge
             product: Sunrise Point-LP PCI Express Root Port #1
             vendor: Intel Corporation
             physical id: 1c
             bus info: pci@0000:00:1c.0
             version: f1
             width: 32 bits
             clock: 33MHz
             capabilities: pci pciexpress msi pm normal_decode bus_master cap_list
             configuration: driver=pcieport
             resources: irq:122 memory:e1100000-e11fffff
           *-generic
                description: Unassigned class
                product: RTS525A PCI Express Card Reader
                vendor: Realtek Semiconductor Co., Ltd.
                physical id: 0
                bus info: pci@0000:02:00.0
                version: 01
                width: 32 bits
                clock: 33MHz
                capabilities: pm msi pciexpress bus_master cap_list
                configuration: driver=rtsx_pci latency=0
                resources: irq:124 memory:e1100000-e1100fff
        *-pci:1
             description: PCI bridge
             product: Sunrise Point-LP PCI Express Root Port #3
             vendor: Intel Corporation
             physical id: 1c.2
             bus info: pci@0000:00:1c.2
             version: f1
             width: 32 bits
             clock: 33MHz
             capabilities: pci pciexpress msi pm normal_decode bus_master cap_list
             configuration: driver=pcieport
             resources: irq:123 memory:e1000000-e10fffff
           *-network
                description: Wireless interface
                product: Wireless 8260
                vendor: Intel Corporation
                physical id: 0
                bus info: pci@0000:04:00.0
                logical name: wlp4s0
                version: 3a
                width: 64 bits
                clock: 33MHz
                capabilities: pm msi pciexpress bus_master cap_list ethernet physical wireless
                configuration: broadcast=yes driver=iwlwifi driverversion=5.2.5-zen1-1-zen firmware=36.8fd77bb3.0 ip=10.33.34.10 latency=0 link=yes multicast=yes wireless=IEEE 802.11
                resources: irq:130 memory:e1000000-e1001fff
        *-isa
             description: ISA bridge
             product: Sunrise Point-LP LPC Controller
             vendor: Intel Corporation
             physical id: 1f
             bus info: pci@0000:00:1f.0
             version: 21
             width: 32 bits
             clock: 33MHz
             capabilities: isa bus_master
             configuration: latency=0
        *-memory UNCLAIMED
             description: Memory controller
             product: Sunrise Point-LP PMC
             vendor: Intel Corporation
             physical id: 1f.2
             bus info: pci@0000:00:1f.2
             version: 21
             width: 32 bits
             clock: 33MHz (30.3ns)
             configuration: latency=0
             resources: memory:e1244000-e1247fff
        *-multimedia
             description: Audio device
             product: Sunrise Point-LP HD Audio
             vendor: Intel Corporation
             physical id: 1f.3
             bus info: pci@0000:00:1f.3
             version: 21
             width: 64 bits
             clock: 33MHz
             capabilities: pm msi bus_master cap_list
             configuration: driver=snd_hda_intel latency=64
             resources: irq:131 memory:e1240000-e1243fff memory:e1230000-e123ffff
        *-serial
             description: SMBus
             product: Sunrise Point-LP SMBus
             vendor: Intel Corporation
             physical id: 1f.4
             bus info: pci@0000:00:1f.4
             version: 21
             width: 64 bits
             clock: 33MHz
             configuration: driver=i801_smbus latency=0
             resources: irq:16 memory:e124f000-e124f0ff ioport:efa0(size=32)
        *-network
             description: Ethernet interface
             product: Ethernet Connection I219-LM
             vendor: Intel Corporation
             physical id: 1f.6
             bus info: pci@0000:00:1f.6
             logical name: enp0s31f6
             version: 21
             capacity: 1Gbit/s
             width: 32 bits
             clock: 33MHz
             capabilities: pm msi bus_master cap_list ethernet physical tp 10bt 10bt-fd 100bt 100bt-fd 1000bt-fd autonegotiation
             configuration: autonegotiation=on broadcast=yes driver=e1000e driverversion=3.2.6-k firmware=0.13-4 latency=0 link=no multicast=yes port=twisted pair
             resources: irq:128 memory:e1200000-e121ffff
  *-battery
       product: 00HW028
       vendor: LGC
       physical id: 1
       slot: Front
       capacity: 52260mWh
       configuration: voltage=15.2V

I would love to hear from your advices, or techniques to analyze and debug this issue.

Best regards.

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#2 2019-08-05 11:01:30

V1del
Forum Moderator
Registered: 2012-10-16
Posts: 7,035

Re: Firefox randomly struggle while playing videos and scrolling

Sounds similar to the problems discussed here: https://bbs.archlinux.org/viewtopic.php?id=247946

Try the i915.enable_psr=0 kernel parameter and/or using the modesetting driver instead of xf86-video-intel

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