Arch Linux

karlospv94

Member

Registered: 2016-10-12

Posts: 100

Laptop gets stuck after connecting external devices

Hey guys,

I have a very weird error that is causing me some inconvenience. I am working on my laptop and when I connect an external input device, such as bluetooth headphone or the wireless mouse receiver, then it gets stucks during several seconds and I cannot interact with it. It's like kind of timeout that is waiting for something.

These are the kernel logs when connecting the wireless mouse receiver:

sep 11 18:19:02 turing kernel: usb 1-6: new full-speed USB device number 4 using xhci_hcd
sep 11 18:19:02 turing kernel: usb 1-6: New USB device found, idVendor=046d, idProduct=c52b, bcdDevice=12.03
sep 11 18:19:02 turing kernel: usb 1-6: New USB device strings: Mfr=1, Product=2, SerialNumber=0
sep 11 18:19:02 turing kernel: usb 1-6: Product: USB Receiver
sep 11 18:19:02 turing kernel: usb 1-6: Manufacturer: Logitech
sep 11 18:19:02 turing mtp-probe[1875]: checking bus 1, device 4: "/sys/devices/pci0000:00/0000:00:14.0/usb1/1-6"
sep 11 18:19:02 turing mtp-probe[1875]: bus: 1, device: 4 was not an MTP device
sep 11 18:19:03 turing kernel: input: Logitech USB Receiver as /devices/pci0000:00/0000:00:14.0/usb1/1-6/1-6:1.0/0003:046D:C52B.0002/input/input16
sep 11 18:19:03 turing kernel: hid-generic 0003:046D:C52B.0002: input,hidraw1: USB HID v1.11 Keyboard [Logitech USB Receiver] on usb-0000:00:14.0-6/input0
sep 11 18:19:03 turing kernel: input: Logitech USB Receiver Mouse as /devices/pci0000:00/0000:00:14.0/usb1/1-6/1-6:1.1/0003:046D:C52B.0003/input/input17
sep 11 18:19:03 turing kernel: input: Logitech USB Receiver Consumer Control as /devices/pci0000:00/0000:00:14.0/usb1/1-6/1-6:1.1/0003:046D:C52B.0003/input/input18
sep 11 18:19:03 turing kernel: input: Logitech USB Receiver System Control as /devices/pci0000:00/0000:00:14.0/usb1/1-6/1-6:1.1/0003:046D:C52B.0003/input/input19
sep 11 18:19:03 turing kernel: hid-generic 0003:046D:C52B.0003: input,hiddev0,hidraw2: USB HID v1.11 Mouse [Logitech USB Receiver] on usb-0000:00:14.0-6/input1
sep 11 18:19:03 turing kernel: hid-generic 0003:046D:C52B.0004: hiddev1,hidraw3: USB HID v1.11 Device [Logitech USB Receiver] on usb-0000:00:14.0-6/input2
sep 11 18:19:03 turing kernel: usbcore: registered new interface driver usbhid
sep 11 18:19:03 turing kernel: usbhid: USB HID core driver
sep 11 18:19:03 turing mtp-probe[1892]: checking bus 1, device 4: "/sys/devices/pci0000:00/0000:00:14.0/usb1/1-6"
sep 11 18:19:03 turing mtp-probe[1892]: bus: 1, device: 4 was not an MTP device
sep 11 18:19:03 turing krunner[686]: UdevQt: unhandled device action "bind"
sep 11 18:19:03 turing baloo_file[684]: UdevQt: unhandled device action "bind"
sep 11 18:19:03 turing plasmashell[688]: UdevQt: unhandled device action "bind"
sep 11 18:19:03 turing org_kde_powerdevil[729]: UdevQt: unhandled device action "bind"
sep 11 18:19:03 turing kmix[735]: UdevQt: unhandled device action "bind"
sep 11 18:19:03 turing kdeinit5[630]: UdevQt: unhandled device action "bind"
sep 11 18:19:03 turing kernel: logitech-djreceiver 0003:046D:C52B.0004: hiddev0,hidraw1: USB HID v1.11 Device [Logitech USB Receiver] on usb-0000:00:14.0-6/input2
sep 11 18:19:03 turing kernel: input: Logitech Unifying Device. Wireless PID:4002 Keyboard as /devices/pci0000:00/0000:00:14.0/usb1/1-6/1-6:1.2/0003:046D:C52B.0004/0003:046D:4002.0005/input/input21
sep 11 18:19:03 turing kernel: input: Logitech Unifying Device. Wireless PID:4002 Consumer Control as /devices/pci0000:00/0000:00:14.0/usb1/1-6/1-6:1.2/0003:046D:C52B.0004/0003:046D:4002.0005/input/input22
sep 11 18:19:03 turing kernel: input: Logitech Unifying Device. Wireless PID:4002 System Control as /devices/pci0000:00/0000:00:14.0/usb1/1-6/1-6:1.2/0003:046D:C52B.0004/0003:046D:4002.0005/input/input23
sep 11 18:19:03 turing kernel: hid-generic 0003:046D:4002.0005: input,hidraw2: USB HID v1.11 Keyboard [Logitech Unifying Device. Wireless PID:4002] on usb-0000:00:14.0-6/input2:1
sep 11 18:19:03 turing kernel: input: Logitech Unifying Device. Wireless PID:400a Mouse as /devices/pci0000:00/0000:00:14.0/usb1/1-6/1-6:1.2/0003:046D:C52B.0004/0003:046D:400A.0006/input/input27
sep 11 18:19:03 turing kernel: hid-generic 0003:046D:400A.0006: input,hidraw3: USB HID v1.11 Mouse [Logitech Unifying Device. Wireless PID:400a] on usb-0000:00:14.0-6/input2:2
sep 11 18:19:03 turing kmix[735]: UdevQt: unhandled device action "bind"
sep 11 18:19:03 turing org_kde_powerdevil[729]: UdevQt: unhandled device action "bind"
sep 11 18:19:03 turing krunner[686]: UdevQt: unhandled device action "bind"
sep 11 18:19:03 turing plasmashell[688]: UdevQt: unhandled device action "bind"
sep 11 18:19:03 turing baloo_file[684]: UdevQt: unhandled device action "bind"
sep 11 18:19:03 turing kdeinit5[630]: UdevQt: unhandled device action "bind"
sep 11 18:19:03 turing plasmashell[688]: UdevQt: unhandled device action "bind"
sep 11 18:19:03 turing krunner[686]: UdevQt: unhandled device action "bind"
sep 11 18:19:03 turing baloo_file[684]: UdevQt: unhandled device action "bind"
sep 11 18:19:03 turing org_kde_powerdevil[729]: UdevQt: unhandled device action "bind"
sep 11 18:19:03 turing kmix[735]: UdevQt: unhandled device action "bind"
sep 11 18:19:03 turing kdeinit5[630]: UdevQt: unhandled device action "bind"
sep 11 18:19:03 turing plasmashell[688]: UdevQt: unhandled device action "bind"
sep 11 18:19:03 turing krunner[686]: UdevQt: unhandled device action "bind"
sep 11 18:19:03 turing baloo_file[684]: UdevQt: unhandled device action "bind"
sep 11 18:19:03 turing kmix[735]: UdevQt: unhandled device action "bind"
sep 11 18:19:03 turing org_kde_powerdevil[729]: UdevQt: unhandled device action "bind"
sep 11 18:19:03 turing kdeinit5[630]: UdevQt: unhandled device action "bind"
sep 11 18:19:03 turing kernel: input: Logitech K750 as /devices/pci0000:00/0000:00:14.0/usb1/1-6/1-6:1.2/0003:046D:C52B.0004/0003:046D:4002.0005/input/input31
sep 11 18:19:03 turing kernel: logitech-hidpp-device 0003:046D:4002.0005: input,hidraw2: USB HID v1.11 Keyboard [Logitech K750] on usb-0000:00:14.0-6/input2:1
sep 11 18:19:03 turing kernel: input: Logitech M325 as /devices/pci0000:00/0000:00:14.0/usb1/1-6/1-6:1.2/0003:046D:C52B.0004/0003:046D:400A.0006/input/input32
sep 11 18:19:03 turing kernel: logitech-hidpp-device 0003:046D:400A.0006: input,hidraw3: USB HID v1.11 Mouse [Logitech M325] on usb-0000:00:14.0-6/input2:2
sep 11 18:19:03 turing systemd-udevd[1905]: event19: Failed to process device, ignoring: No such file or directory
sep 11 18:19:03 turing systemd-udevd[1901]: event18: Failed to process device, ignoring: No such file or directory
sep 11 18:19:04 turing systemd-logind[536]: Watching system buttons on /dev/input/event16 (Logitech K750)
sep 11 18:19:34 turing kcminit[1912]: Initializing  "kcm_mouse" :  "kcminit_mouse"
sep 11 18:19:34 turing kwin_x11[665]: qt.qpa.xcb: QXcbConnection: XCB error: 3 (BadWindow), sequence: 59516, resource id: 102760453, major code: 18 (ChangeProperty), minor code: 0

And these are the kernel logs when I turn on the bluetooth headphones. In this case I also must wait for 2 minutes to work with the laptop normally since it doesn't respond to keystrokes or to any interaction with the environment (KDE Plasma). After that 2 minutes I can work with it normally:

-- Subject: A start job for unit UNIT has finished successfully
-- Defined-By: systemd
-- Support: https://lists.freedesktop.org/mailman/listinfo/systemd-devel
--
-- A start job for unit UNIT has finished successfully.
--
-- The job identifier is 72.
sep 11 18:05:10 turing kernel: input: 14:11:11:71:14:DC as /devices/virtual/input/input33
sep 11 18:05:11 turing systemd-logind[550]: Watching system buttons on /dev/input/event18 (14:11:11:71:14:DC)
sep 11 18:05:18 turing bluetoothd[527]: /org/bluez/hci0/dev_14_11_11_71_14_DC/fd0: fd(37) ready
sep 11 18:05:18 turing rtkit-daemon[749]: Supervising 3 threads of 1 processes of 1 users.
sep 11 18:05:18 turing rtkit-daemon[749]: Successfully made thread 2052 of process 732 owned by '1000' RT at priority 5.
sep 11 18:05:18 turing rtkit-daemon[749]: Supervising 4 threads of 1 processes of 1 users.

It is also noteworthy that when it happens I see these two programs occupying most of the CPU:

550 root      20   0  268988  64680  42804 R  61,7   0,4   2:42.08 Xorg
645 carlos    20   0  296904  39604  33648 S  41,7   0,2   1:21.44 kglobalaccel5

It is really annoying because connecting the bluetooth headphones implies that I cannot use the laptop for at least two minuts. In the case of the wireless mouse receiver I just need to wait several seconds, as commented before. I'd be very grateful if someone could give me a hand with this

V1del

Forum Moderator

Registered: 2012-10-16

Posts: 21,740

Re: Laptop gets stuck after connecting external devices

Likely the same underlying issue as https://bbs.archlinux.org/viewtopic.php?id=249059 if you can't wait for a update/patch maybe a downgrade of the relevant systemd libsystemd and systemd-sysvcompat might be useful.

karlospv94

Member

Registered: 2016-10-12

Posts: 100

Re: Laptop gets stuck after connecting external devices

Not sure if a downgrade would help. That is something that happens to me for 2 years approx