Arch Linux

kalmuneiu

Member

Registered: 2018-08-14

Posts: 46

System crashes

Hi guys,

I am an experienced arch linux user, but my system crashes on a daily basis on different occasions, like watching a video on youtube or playing a game (does not matter if native or via proton). Only a hard power reset fixes this. I can not really say, when this problem first started to occur, but it is not new and kinda unpredictable so I cannot reproduce this by actions.

Sadly the journal has no error messages at all.
journalctl -b-1 gives this

...
Okt 10 13:18:14 fooBox dbus-daemon[913]: [session uid=55555 pid=913] Activating service name='org.gnome.ChromeGnomeShell' requested by ':1.218' (uid=55555 pid=15466 comm="/u>
Okt 10 13:18:14 fooBox dbus-daemon[913]: [session uid=55555 pid=913] Successfully activated service 'org.gnome.ChromeGnomeShell'
Okt 10 13:18:35 fooBox gnome-shell[955]: [Child 12998, MediaDecoderStateMachine #1] WARNING: Decoder=7f5bd9ceb800 Decode error: NS_ERROR_DOM_MEDIA_FATAL_ERR (0x806e0005) - R>
Okt 10 13:18:35 fooBox gnome-shell[955]: [Child 12998, MediaDecoderStateMachine #1] WARNING: Decoder=7f5bd9ceb800 Decode error: NS_ERROR_DOM_MEDIA_FATAL_ERR (0x806e0005) - R>
Okt 10 13:18:35 fooBox gnome-shell[955]: [Child 12998, MediaDecoderStateMachine #1] WARNING: Decoder=7f5bd9ceb800 Decode error: NS_ERROR_DOM_MEDIA_FATAL_ERR (0x806e0005) - R>
Okt 10 13:18:35 fooBox gnome-shell[955]: [Child 12998, MediaDecoderStateMachine #1] WARNING: Decoder=7f5bd9ceb800 Decode error: NS_ERROR_DOM_MEDIA_FATAL_ERR (0x806e0005) - R>
Okt 10 13:18:35 fooBox gnome-shell[955]: [Child 12998, MediaDecoderStateMachine #1] WARNING: Decoder=7f5bd9ceb800 Decode error: NS_ERROR_DOM_MEDIA_FATAL_ERR (0x806e0005) - R>
Okt 10 13:18:35 fooBox gnome-shell[955]: [Child 12998, MediaDecoderStateMachine #1] WARNING: Decoder=7f5bd9ceb800 Decode error: NS_ERROR_DOM_MEDIA_FATAL_ERR (0x806e0005) - R>
Okt 10 13:18:35 fooBox gnome-shell[955]: [Child 12998, MediaDecoderStateMachine #1] WARNING: Decoder=7f5bd9ceb800 Decode error: NS_ERROR_DOM_MEDIA_FATAL_ERR (0x806e0005) - R>
Okt 10 13:18:35 fooBox gnome-shell[955]: [Child 12998, MediaDecoderStateMachine #1] WARNING: Decoder=7f5bd9ceb800 Decode error: NS_ERROR_DOM_MEDIA_FATAL_ERR (0x806e0005) - R>
Okt 10 13:18:35 fooBox gnome-shell[955]: [Child 12998, MediaDecoderStateMachine #1] WARNING: Decoder=7f5bd9ceb800 Decode error: NS_ERROR_DOM_MEDIA_FATAL_ERR (0x806e0005) - R>
Okt 10 13:18:35 fooBox gnome-shell[955]: [Child 12998, MediaDecoderStateMachine #1] WARNING: Decoder=7f5bd9ceb800 Decode error: NS_ERROR_DOM_MEDIA_FATAL_ERR (0x806e0005) - R>
Okt 10 13:18:35 fooBox gnome-shell[955]: [Child 12998, MediaDecoderStateMachine #1] WARNING: Decoder=7f5bd9ceb800 Decode error: NS_ERROR_DOM_MEDIA_FATAL_ERR (0x806e0005) - R>
Okt 10 13:18:35 fooBox gnome-shell[955]: [Child 12998, MediaDecoderStateMachine #1] WARNING: Decoder=7f5bd9ceb800 Decode error: NS_ERROR_DOM_MEDIA_FATAL_ERR (0x806e0005) - R>
Okt 10 13:18:35 fooBox gnome-shell[955]: [Child 12998, MediaDecoderStateMachine #1] WARNING: Decoder=7f5bd9ceb800 Decode error: NS_ERROR_DOM_MEDIA_FATAL_ERR (0x806e0005) - R>
Okt 10 13:18:35 fooBox gnome-shell[955]: [Child 12998, MediaDecoderStateMachine #1] WARNING: Decoder=7f5bd9ceb800 Decode error: NS_ERROR_DOM_MEDIA_FATAL_ERR (0x806e0005) - R>
Okt 10 13:19:58 fooBox gnome-shell[955]: [Child 12998, MediaDecoderStateMachine #1] WARNING: Decoder=7f5bdc3dd400 Decode error: NS_ERROR_DOM_MEDIA_FATAL_ERR (0x806e0005) - R>
Okt 10 13:19:58 fooBox gnome-shell[955]: [Child 12998, MediaDecoderStateMachine #1] WARNING: Decoder=7f5bdc3dd400 Decode error: NS_ERROR_DOM_MEDIA_FATAL_ERR (0x806e0005) - R>
Okt 10 13:19:58 fooBox gnome-shell[955]: [Child 12998, MediaDecoderStateMachine #1] WARNING: Decoder=7f5bdc3dd400 Decode error: NS_ERROR_DOM_MEDIA_FATAL_ERR (0x806e0005) - R>
Okt 10 13:19:58 fooBox gnome-shell[955]: [Child 12998, MediaDecoderStateMachine #1] WARNING: Decoder=7f5bdc3dd400 Decode error: NS_ERROR_DOM_MEDIA_FATAL_ERR (0x806e0005) - R>
Okt 10 13:19:58 fooBox gnome-shell[955]: [Child 12998, MediaDecoderStateMachine #1] WARNING: Decoder=7f5bdc3dd400 Decode error: NS_ERROR_DOM_MEDIA_FATAL_ERR (0x806e0005) - R>
Okt 10 13:19:58 fooBox gnome-shell[955]: [Child 12998, MediaDecoderStateMachine #1] WARNING: Decoder=7f5bdc3dd400 Decode error: NS_ERROR_DOM_MEDIA_FATAL_ERR (0x806e0005) - R>
Okt 10 13:19:58 fooBox gnome-shell[955]: [Child 12998, MediaDecoderStateMachine #1] WARNING: Decoder=7f5bdc3dd400 Decode error: NS_ERROR_DOM_MEDIA_FATAL_ERR (0x806e0005) - R>
Okt 10 13:19:58 fooBox gnome-shell[955]: [Child 12998, MediaDecoderStateMachine #1] WARNING: Decoder=7f5bdc3dd400 Decode error: NS_ERROR_DOM_MEDIA_FATAL_ERR (0x806e0005) - R>
Okt 10 13:19:58 fooBox gnome-shell[955]: [Child 12998, MediaDecoderStateMachine #1] WARNING: Decoder=7f5bdc3dd400 Decode error: NS_ERROR_DOM_MEDIA_FATAL_ERR (0x806e0005) - R>
Okt 10 13:19:58 fooBox gnome-shell[955]: [Child 12998, MediaDecoderStateMachine #1] WARNING: Decoder=7f5bdc3dd400 Decode error: NS_ERROR_DOM_MEDIA_FATAL_ERR (0x806e0005) - R>
Okt 10 13:31:17 fooBox gnome-shell[955]: [Child 12998, MediaDecoderStateMachine #1] WARNING: Decoder=7f5bda9db000 Decode error: NS_ERROR_DOM_MEDIA_FATAL_ERR (0x806e0005) - R>
Okt 10 13:31:17 fooBox gnome-shell[955]: [Child 12998, MediaDecoderStateMachine #1] WARNING: Decoder=7f5bda9db000 Decode error: NS_ERROR_DOM_MEDIA_FATAL_ERR (0x806e0005) - R>
Okt 10 13:31:17 fooBox gnome-shell[955]: [Child 12998, MediaDecoderStateMachine #1] WARNING: Decoder=7f5bda9db000 Decode error: NS_ERROR_DOM_MEDIA_FATAL_ERR (0x806e0005) - R>
Okt 10 13:31:17 fooBox gnome-shell[955]: [Child 12998, MediaDecoderStateMachine #1] WARNING: Decoder=7f5bda9db000 Decode error: NS_ERROR_DOM_MEDIA_FATAL_ERR (0x806e0005) - R>
Okt 10 13:31:17 fooBox gnome-shell[955]: [Child 12998, MediaDecoderStateMachine #1] WARNING: Decoder=7f5bda9db000 Decode error: NS_ERROR_DOM_MEDIA_FATAL_ERR (0x806e0005) - R>
Okt 10 13:31:17 fooBox gnome-shell[955]: [Child 12998, MediaDecoderStateMachine #1] WARNING: Decoder=7f5bda9db000 Decode error: NS_ERROR_DOM_MEDIA_FATAL_ERR (0x806e0005) - R>
Okt 10 13:31:18 fooBox gnome-shell[955]: [Child 12998, MediaDecoderStateMachine #1] WARNING: Decoder=7f5bda9db000 Decode error: 
NS_ERROR_DOM_MEDIA_FATAL_ERR (0x806e0005) - R>
Okt 10 13:31:18 fooBox gnome-shell[955]: [Child 12998, MediaDecoderStateMachine #1] WARNING: Decoder=7f5bda9db000 Decode error: NS_ERROR_DOM_MEDIA_FATAL_ERR (0x806e0005) - R>
Okt 10 13:31:18 fooBox gnome-shell[955]: [Child 12998, MediaDecoderStateMachine #1] WARNING: Decoder=7f5bda9db000 Decode error: NS_ERROR_DOM_MEDIA_FATAL_ERR (0x806e0005) - R>
Okt 10 13:31:18 fooBox gnome-shell[955]: [Child 12998, MediaDecoderStateMachine #1] WARNING: Decoder=7f5bda9db000 Decode error: NS_ERROR_DOM_MEDIA_FATAL_ERR (0x806e0005) - R>
Okt 10 13:31:18 fooBox gnome-shell[955]: [Child 12998, MediaDecoderStateMachine #1] WARNING: Decoder=7f5bda9db000 Decode error: NS_ERROR_DOM_MEDIA_FATAL_ERR (0x806e0005) - R>
Okt 10 13:42:05 fooBox gnome-keyring-daemon[904]: asked to register item /org/freedesktop/secrets/collection/login/1, but it's already registered

The crash happened at approx 14:05 so you can see there is just no log entry fitting that moment.

The MediaDecoderStateMachine error is related to playing the video in firefox and should not be the issue.

lspci gives

00:00.0 Host bridge: Intel Corporation Xeon E3-1200 v6/7th Gen Core Processor Host Bridge/DRAM Registers (rev 05)
00:01.0 PCI bridge: Intel Corporation Xeon E3-1200 v5/E3-1500 v5/6th Gen Core Processor PCIe Controller (x16) (rev 05)
00:08.0 System peripheral: Intel Corporation Xeon E3-1200 v5/v6 / E3-1500 v5 / 6th/7th Gen Core Processor Gaussian Mixture Model
00:14.0 USB controller: Intel Corporation 100 Series/C230 Series Chipset Family USB 3.0 xHCI Controller (rev 31)
00:14.2 Signal processing controller: Intel Corporation 100 Series/C230 Series Chipset Family Thermal Subsystem (rev 31)
00:16.0 Communication controller: Intel Corporation 100 Series/C230 Series Chipset Family MEI Controller #1 (rev 31)
00:17.0 SATA controller: Intel Corporation Q170/Q150/B150/H170/H110/Z170/CM236 Chipset SATA Controller [AHCI Mode] (rev 31)
00:1c.0 PCI bridge: Intel Corporation 100 Series/C230 Series Chipset Family PCI Express Root Port #7 (rev f1)
00:1c.7 PCI bridge: Intel Corporation 100 Series/C230 Series Chipset Family PCI Express Root Port #8 (rev f1)
00:1f.0 ISA bridge: Intel Corporation B150 Chipset LPC/eSPI Controller (rev 31)
00:1f.2 Memory controller: Intel Corporation 100 Series/C230 Series Chipset Family Power Management Controller (rev 31)
00:1f.3 Audio device: Intel Corporation 100 Series/C230 Series Chipset Family HD Audio Controller (rev 31)
00:1f.4 SMBus: Intel Corporation 100 Series/C230 Series Chipset Family SMBus (rev 31)
00:1f.7 Non-Essential Instrumentation [1300]: Intel Corporation 100 Series/C230 Series Chipset Family Trace Hub (rev 31)
01:00.0 VGA compatible controller: NVIDIA Corporation GP106M [GeForce GTX 1060 Mobile] (rev a1)
01:00.1 Audio device: NVIDIA Corporation GP106 High Definition Audio Controller (rev a1)
02:00.0 Network controller: Intel Corporation Wireless 3165 (rev 81)
03:00.0 USB controller: ASMedia Technology Inc. ASM1142 USB 3.1 Host Controller

First I thought it be a faulty RAM but memtest shows no issues.

Can this be due to a bug in the nvidia driver?

I have no second computer here so I can not try and ssh into it, but my bluetooth controller immeadiatly loses connection, so I guess it is unresponsive anyhow.

Nouveau driver is no option hence it lacks the 3D acceleration, does it not?

Any idea how I can troubleshoot this further? Feel free to ask if you want to know any more.

thanks for you time,
  Chris

Last edited by kalmuneiu (2019-10-10 13:25:55)

seth

Member

From: Won't reply 2 private help req

Registered: 2012-09-03

Posts: 78,323

Re: System crashes

like watching a video on youtube or playing a game

Is it always when the system is under heavier load?

You could run synthetic stress tests that either bang the CPU, the RAM or the GPU to see whether there's a pattern.
https://wiki.archlinux.org/index.php/Stress_testing

As for memtest, you need to run this for multiple cycles (rather days than hours) to get a meaningful idea about the RAM condition.

If nothing helps, you'll require a crash kernel to recover from and inspect a crashed kernel.
https://wiki.archlinux.org/index.php/Ge … leshooting

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xerxes_

Member

Registered: 2018-04-29

Posts: 1,076

Re: System crashes

How long did you test RAM by memtest? It should be tested even a few days to be sure that memory is ok.

You can check if Firefox have some crash logs in you home directory or in Firefox's 'about:crashes' tab.

You can turn off hardware acceleration in Firefox and see if crash happens.

And nouveau driver has 2D/3D acceleration, OpenGl support (I even play on old Geforce), but since second generation of Maxwell GPUs it can't rise frequencies when under heavy load, because nvidia is encrypting GPUs firmware, so it hurts performance on newer cards (and newer cards have less features supported).