Arch Linux

Radu212

Member

Registered: 2019-08-17

Posts: 29

New pc crashing

Sorry if this is not the right section for this question but i just bought a new pc and arch keeps crashing and at first i thought i was beceause the hardware is newer (i've heard with newer hardware you can encounter crashes) but windows 10 is doing the same thing .

My specs are :Ryzen 5 3600
16gb ram
a gtx  2060
Aorus x470 ultra gaming Motherboard
and an intel 660p m.2 ssd

Is it because of the software or should i take it to warranty?

xerxes_

Member

Registered: 2018-04-29

Posts: 1,073

Re: New pc crashing

Can you write more about this crashing?
How often it crash?
What do you do when it crash?
How long from boot have to wait to crash?
Do you have any errors when it crash in linux or windows?
Can you post full log from your previous linux boot crash by command (run as root): 'journalctl -b-1' (-b is current boot, -b-1 is previos boot, -b-2 is from second previous boot, and so on)?

Last edited by xerxes_ (2019-11-16 12:50:55)

V1del

Forum Moderator

Registered: 2012-10-16

Posts: 25,405

Re: New pc crashing

There have been a few bugs with ryzen 3600 and outdated firmware, try to do a UEFI update if available and set up microcode loading in any case.

Radu212

Member

Registered: 2019-08-17

Posts: 29

Re: New pc crashing

@v1del ok i will try to set up microcode loading and update uefi and see what happens

@xerxes_ it does not happen in specific moments .somtimes crashes when i play games sometimes when i listen to music sometimes crashes whe windows is updateing .next time it happens i will post a log with more details