Arch Linux

icy-p

Member

Registered: 2020-01-24

Posts: 9

Random crashes on Bigfoot Networks Killer N-1202 Wi-Fi card.

Hello, I got a Bigfoot Networks Killer N-1202 Wi-Fi card and put it in my dell latitude E7240. I keep having these random kernel crashes where the system locks up and I can't use my mouse and keyboard and i have to restart. I've had this issue on another Wi-Fi card, the Intel 7260.

journalctl for the N-1202:
https://pastebin.com/PqibSRk6

journalctl for the Intel 7260:
https://pastebin.com/DZ807M6t
https://pastebin.com/fQJmw2WL

V1del

Forum Moderator

Registered: 2012-10-16

Posts: 25,234

Re: Random crashes on Bigfoot Networks Killer N-1202 Wi-Fi card.

Can you post

systemctl list-unit-files --state enabled

icy-p

Member

Registered: 2020-01-24

Posts: 9

Re: Random crashes on Bigfoot Networks Killer N-1202 Wi-Fi card.

Here it is.
https://pastebin.com/vzcZ8we4

loqs

Member

Registered: 2014-03-06

Posts: 18,928

Re: Random crashes on Bigfoot Networks Killer N-1202 Wi-Fi card.

NetworkManager-dispatcher.service          enabled
NetworkManager-wait-online.service         enabled
NetworkManager.service                     enabled
....
systemd-networkd.service                   enabled

Using multiple network management services to control the same interface commonly causes issues.
If the issue is still present with only one active network management service try booting into multi-user.target so plasma is not started which would start powerdevil.
You only posted snippets from dmesg so it did not indicate what kernel version the system is using.

icy-p

Member

Registered: 2020-01-24

Posts: 9

Re: Random crashes on Bigfoot Networks Killer N-1202 Wi-Fi card.

NetworkManager-dispatcher.service          enabled
NetworkManager-wait-online.service         enabled
NetworkManager.service                     enabled
....
systemd-networkd.service                   enabled

Using multiple network management services to control the same interface commonly causes issues.
If the issue is still present with only one active network management service try booting into multi-user.target so plasma is not started which would start powerdevil.
You only posted snippets from dmesg so it did not indicate what kernel version the system is using.

That's weird that it starts plasma and powerdevil, because I uninstalled KDE and are using XFCE. Also, I'm on the LTS kernel.

icy-p

Member

Registered: 2020-01-24

Posts: 9

Re: Random crashes on Bigfoot Networks Killer N-1202 Wi-Fi card.

NetworkManager-dispatcher.service          enabled
NetworkManager-wait-online.service         enabled
NetworkManager.service                     enabled
....
systemd-networkd.service                   enabled

Using multiple network management services to control the same interface commonly causes issues.
If the issue is still present with only one active network management service try booting into multi-user.target so plasma is not started which would start powerdevil.
You only posted snippets from dmesg so it did not indicate what kernel version the system is using.

Do you know how i can completely remove powerdevil and plasma?

V1del

Forum Moderator

Registered: 2012-10-16

Posts: 25,234

Re: Random crashes on Bigfoot Networks Killer N-1202 Wi-Fi card.

powerdevil shouldn't have an effect on your network device in it's default config. As for checking use pacman query operations e.g.

pacman -Qs plasma
pacman -Qs powerdevil

should give you a good overview.

icy-p

Member

Registered: 2020-01-24

Posts: 9

Re: Random crashes on Bigfoot Networks Killer N-1202 Wi-Fi card.

powerdevil shouldn't have an effect on your network device in it's default config. As for checking use pacman query operations e.g.

pacman -Qs plasma
pacman -Qs powerdevil

should give you a good overview.

Here's the complete output of the coimmands

[marcus@marcus-laptop ~]$ sudo pacman -Qs plasma
[sudo] password for marcus:
local/plasma-framework 5.65.0-4 (kf5)
    Plasma library and runtime components based upon KF5 and Qt5
[marcus@marcus-laptop ~]$ sudo pacman -Qs powerdevil

icy-p

Member

Registered: 2020-01-24

Posts: 9

Re: Random crashes on Bigfoot Networks Killer N-1202 Wi-Fi card.

NetworkManager-dispatcher.service          enabled
NetworkManager-wait-online.service         enabled
NetworkManager.service                     enabled
....
systemd-networkd.service                   enabled

Using multiple network management services to control the same interface commonly causes issues.
If the issue is still present with only one active network management service try booting into multi-user.target so plasma is not started which would start powerdevil.
You only posted snippets from dmesg so it did not indicate what kernel version the system is using.

I got the crash in multi user target
https://pastebin.com/1puGmFRt

progandy

Member

Registered: 2012-05-17

Posts: 5,317

Re: Random crashes on Bigfoot Networks Killer N-1202 Wi-Fi card.

Some people had the same error messages with other wifi modules and solve the problem by physically reseating the wifi module.

https://bbs.archlinux.org/viewtopic.php … 1#p1422381
https://bugzilla.redhat.com/show_bug.cgi?id=1311680

---

| alias CUTF='LANG=en_XX.UTF-8@POSIX ' | alias ENGLISH='LANG=C.UTF-8 ' |

icy-p

Member

Registered: 2020-01-24

Posts: 9

Re: Random crashes on Bigfoot Networks Killer N-1202 Wi-Fi card.

Some people had the same error messages with other wifi modules and solve the problem by physically reseating the wifi module.

https://bbs.archlinux.org/viewtopic.php … 1#p1422381
https://bugzilla.redhat.com/show_bug.cgi?id=1311680

It can't be that because I've had the issue on two Wi-Fi cards now.

V1del

Forum Moderator

Registered: 2012-10-16

Posts: 25,234

Re: Random crashes on Bigfoot Networks Killer N-1202 Wi-Fi card.

You are still loading multiple network services, disable systemd-networkd or networkmanager

icy-p

Member

Registered: 2020-01-24

Posts: 9

Re: Random crashes on Bigfoot Networks Killer N-1202 Wi-Fi card.

You are still loading multiple network services, disable systemd-networkd or networkmanager

Thank you, it worked. Should I mark the problem as solved if  I don't get the crash again for a week?

icy-p

Member

Registered: 2020-01-24

Posts: 9

Re: Random crashes on Bigfoot Networks Killer N-1202 Wi-Fi card.

You are still loading multiple network services, disable systemd-networkd or networkmanager

Actually I got the crash again after disabling systemd-networkd. Did I not disable it correctly? I disabled it by running systemctl disable systemd-networkd.service and systemctl disable systemd-resolved.service

Jan 24 16:27:24 marcus-laptop wpa_supplicant[408]: wlp2s0: CTRL-EVENT-SIGNAL-CHANGE above=1 signal=-35 noise=-95 txrate=270000
Jan 24 16:29:16 marcus-laptop wpa_supplicant[408]: wlp2s0: CTRL-EVENT-BEACON-LOSS
Jan 24 16:29:16 marcus-laptop kernel: ath: phy0: DMA failed to stop in 10 ms AR_CR=0xffffffff AR_DIAG_SW=0xffffffff DMADBG_7=0xffffffff
Jan 24 16:29:16 marcus-laptop kernel: ath: phy0: Chip reset failed
Jan 24 16:29:16 marcus-laptop kernel: ath: phy0: Unable to reset channel, reset status -22
Jan 24 16:29:16 marcus-laptop kernel: ath: phy0: DMA failed to stop in 10 ms AR_CR=0xffffffff AR_DIAG_SW=0xffffffff DMADBG_7=0xffffffff
Jan 24 16:29:16 marcus-laptop kernel: ath: phy0: Chip reset failed
Jan 24 16:29:16 marcus-laptop kernel: ath: phy0: Unable to reset channel, reset status -22
Jan 24 16:29:16 marcus-laptop kernel: ath: phy0: DMA failed to stop in 10 ms AR_CR=0xffffffff AR_DIAG_SW=0xffffffff DMADBG_7=0xffffffff
Jan 24 16:29:18 marcus-laptop goa-daemon[681]: goa_http_client_check() failed: 2 — Error resolving “nc.gaymarriedmen.org.uk”: Temporary failure in name resolution
Jan 24 16:29:19 marcus-laptop goa-daemon[681]: goa_http_client_check() failed: 2 — Error resolving “nc.gaymarriedmen.org.uk”: Temporary failure in name resolution
Jan 24 16:29:34 marcus-laptop goa-daemon[681]: goa_http_client_check() failed: 2 — Error resolving “nc.gaymarriedmen.org.uk”: Temporary failure in name resolution
-- Reboot --