You are not logged in.

#1 2020-02-21 10:12:20

priorit
Member
Registered: 2008-12-23
Posts: 8

X-crash after NVRM error

From time to time (~once a day) I have the following issue:
- Chrome (or Electron) becomes "frozen". That is, it doesn't redraw anymore. Changing the size of the window doesn't do anything.
  All windows are effected.
- At that point (I believe) I get multiple times the following entry in my dmesg:
 

NVRM: Xid (PCI:0000:01:00): 69, pid=140941, Class Error: ChId 0009, Class 0000902d, Offset 000008b4, Data ffffffec, ErrorCode 00000004

- Other programs (especially the Konsole) still continue to work for some time. (Eventually, after some minutes, the X session crashes).
- Restarting plasma immediately crashes the X session.

Problem has been going on for more than a month.
No recent hardware changes.

Any suggestions on how to fix it, or how to collect more information to diagnose the issue?

Nvidia error codes: https://docs.nvidia.com/deploy/xid-errors/index.html

Current version of Nvidia: 440.59-8, but I have seen multiple nvidia updates since the problem started.

ᐅ uname -a
Linux amber 5.5.4-arch1-1 #1 SMP PREEMPT Sat, 15 Feb 2020 00:36:29 +0000 x86_64 GNU/Linux
ᐅ lshw 
WARNING: you should run this program as super-user.
amber                       
    description: Computer
    width: 4294967295 bits
    capabilities: smp vsyscall32
  *-core
       description: Motherboard
       physical id: 0
     *-memory
          description: System memory
          physical id: 0
          size: 31GiB
     *-cpu
          product: Intel(R) Xeon(R) CPU E3-1245 v6 @ 3.70GHz
          vendor: Intel Corp.
          physical id: 1
          bus info: cpu@0
          size: 3980MHz
          capacity: 4100MHz
          width: 64 bits
          capabilities: fpu fpu_exception wp vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx pdpe1gb rdtscp x86-64 constant_tsc art arch_perfmon pebs bts rep_good nopl xtopology nonstop_tsc cpuid aperfmperf pni pclmulqdq dtes64 monitor ds_cpl vmx smx est tm2 ssse3 sdbg fma cx16 xtpr pdcm pcid sse4_1 sse4_2 x2apic movbe popcnt tsc_deadline_timer aes xsave avx f16c rdrand lahf_lm abm 3dnowprefetch cpuid_fault epb invpcid_single pti ssbd ibrs ibpb stibp tpr_shadow vnmi flexpriority ept vpid ept_ad fsgsbase tsc_adjust bmi1 hle avx2 smep bmi2 erms invpcid rtm mpx rdseed adx smap clflushopt intel_pt xsaveopt xsavec xgetbv1 xsaves dtherm ida arat pln pts hwp hwp_notify hwp_act_window hwp_epp md_clear flush_l1d cpufreq
     *-pci
          description: Host bridge
          product: Xeon E3-1200 v6/7th Gen Core Processor Host Bridge/DRAM Registers
          vendor: Intel Corporation
          physical id: 100
          bus info: pci@0000:00:00.0
          version: 05
          width: 32 bits
          clock: 33MHz
          configuration: driver=ie31200_edac
          resources: irq:0
        *-pci:0
             description: PCI bridge
             product: Xeon E3-1200 v5/E3-1500 v5/6th Gen Core Processor PCIe Controller (x16)
             vendor: Intel Corporation
             physical id: 1
             bus info: pci@0000:00:01.0
             version: 05
             width: 32 bits
             clock: 33MHz
             capabilities: pci normal_decode bus_master cap_list
             configuration: driver=pcieport
             resources: irq:120 ioport:3000(size=4096) memory:d2000000-d30fffff ioport:c0000000(size=301989888)
           *-display
                description: VGA compatible controller
                product: GM107GLM [Quadro M620 Mobile]
                vendor: NVIDIA Corporation
                physical id: 0
                bus info: pci@0000:01:00.0
                version: a2
                width: 64 bits
                clock: 33MHz
                capabilities: vga_controller bus_master cap_list rom
                configuration: driver=nvidia latency=0
                resources: irq:135 memory:d2000000-d2ffffff memory:c0000000-cfffffff memory:d0000000-d1ffffff ioport:3000(size=128) memory:d3080000-d30fffff
           *-multimedia
                description: Audio device
                product: NVIDIA Corporation
                vendor: NVIDIA Corporation
                physical id: 0.1
                bus info: pci@0000:01:00.1
                version: a1
                width: 32 bits
                clock: 33MHz
                capabilities: bus_master cap_list
                configuration: driver=snd_hda_intel latency=0
                resources: irq:17 memory:d3000000-d3003fff
        *-usb
             description: USB controller
             product: 100 Series/C230 Series Chipset Family USB 3.0 xHCI Controller
             vendor: Intel Corporation
             physical id: 14
             bus info: pci@0000:00:14.0
             version: 31
             width: 64 bits
             clock: 33MHz
             capabilities: xhci bus_master cap_list
             configuration: driver=xhci_hcd latency=0
             resources: irq:130 memory:d3220000-d322ffff
        *-generic
             description: Signal processing controller
             product: 100 Series/C230 Series Chipset Family Thermal Subsystem
             vendor: Intel Corporation
             physical id: 14.2
             bus info: pci@0000:00:14.2
             version: 31
             width: 64 bits
             clock: 33MHz
             capabilities: cap_list
             configuration: driver=intel_pch_thermal latency=0
             resources: irq:18 memory:d324a000-d324afff
        *-communication:0
             description: Communication controller
             product: 100 Series/C230 Series Chipset Family MEI Controller #1
             vendor: Intel Corporation
             physical id: 16
             bus info: pci@0000:00:16.0
             version: 31
             width: 64 bits
             clock: 33MHz
             capabilities: bus_master cap_list
             configuration: driver=mei_me latency=0
             resources: irq:122 memory:d324b000-d324bfff
        *-communication:1
             description: Serial controller
             product: 100 Series/C230 Series Chipset Family KT Redirection
             vendor: Intel Corporation
             physical id: 16.3
             bus info: pci@0000:00:16.3
             version: 31
             width: 32 bits
             clock: 66MHz
             capabilities: 16550 cap_list
             configuration: driver=serial latency=0
             resources: irq:19 ioport:4040(size=8) memory:d324f000-d324ffff
        *-storage
             description: RAID bus controller
             product: SATA Controller [RAID mode]
             vendor: Intel Corporation
             physical id: 17
             bus info: pci@0000:00:17.0
             version: 31
             width: 32 bits
             clock: 66MHz
             capabilities: storage bus_master cap_list
             configuration: driver=ahci latency=0
             resources: irq:131 memory:d3248000-d3249fff memory:d324e000-d324e0ff ioport:4048(size=8) ioport:4050(size=4) ioport:4020(size=32) memory:d324c000-d324c7ff
        *-pci:1
             description: PCI bridge
             product: 100 Series/C230 Series Chipset Family PCI Express Root Port #17
             vendor: Intel Corporation
             physical id: 1b
             bus info: pci@0000:00:1b.0
             version: f1
             width: 32 bits
             clock: 33MHz
             capabilities: pci normal_decode bus_master cap_list
             configuration: driver=pcieport
             resources: irq:121 memory:d3100000-d31fffff
           *-storage
                description: Non-Volatile memory controller
                product: NVMe SSD Controller SM961/PM961
                vendor: Samsung Electronics Co Ltd
                physical id: 0
                bus info: pci@0000:02:00.0
                version: 00
                width: 64 bits
                clock: 33MHz
                capabilities: storage nvm_express bus_master cap_list
                configuration: driver=nvme latency=0
                resources: irq:16 memory:d3100000-d3103fff
        *-isa
             description: ISA bridge
             product: C236 Chipset LPC/eSPI Controller
             vendor: Intel Corporation
             physical id: 1f
             bus info: pci@0000:00:1f.0
             version: 31
             width: 32 bits
             clock: 33MHz
             capabilities: isa bus_master
             configuration: latency=0
        *-memory UNCLAIMED
             description: Memory controller
             product: 100 Series/C230 Series Chipset Family Power Management Controller
             vendor: Intel Corporation
             physical id: 1f.2
             bus info: pci@0000:00:1f.2
             version: 31
             width: 32 bits
             clock: 33MHz (30.3ns)
             configuration: latency=0
             resources: memory:d3244000-d3247fff
        *-multimedia
             description: Audio device
             product: 100 Series/C230 Series Chipset Family HD Audio Controller
             vendor: Intel Corporation
             physical id: 1f.3
             bus info: pci@0000:00:1f.3
             version: 31
             width: 64 bits
             clock: 33MHz
             capabilities: bus_master cap_list
             configuration: driver=snd_hda_intel latency=64
             resources: irq:123 memory:d3240000-d3243fff memory:d3230000-d323ffff
        *-serial
             description: SMBus
             product: 100 Series/C230 Series Chipset Family SMBus
             vendor: Intel Corporation
             physical id: 1f.4
             bus info: pci@0000:00:1f.4
             version: 31
             width: 64 bits
             clock: 33MHz
             configuration: driver=i801_smbus latency=0
             resources: irq:16 memory:d324d000-d324d0ff ioport:efa0(size=32)
        *-network
             description: Ethernet interface
             product: Ethernet Connection (2) I219-LM
             vendor: Intel Corporation
             physical id: 1f.6
             bus info: pci@0000:00:1f.6
             logical name: eno1
             version: 31
             serial: 18:60:24:a4:06:3d
             size: 1Gbit/s
             capacity: 1Gbit/s
             width: 32 bits
             clock: 33MHz
             capabilities: bus_master cap_list ethernet physical tp 10bt 10bt-fd 100bt 100bt-fd 1000bt-fd autonegotiation
             configuration: autonegotiation=on broadcast=yes driver=e1000e driverversion=3.2.6-k duplex=full firmware=0.8-4 ip=10.140.29.106 latency=0 link=yes multicast=yes port=twisted pair speed=1Gbit/s
             resources: irq:125 memory:d3200000-d321ffff
  *-scsi
       physical id: 1
       bus info: scsi@4
       logical name: scsi4
       capabilities: scsi-host
       configuration: driver=usb-storage
WARNING: output may be incomplete or inaccurate, you should run this program as super-user.

Last edited by priorit (2020-02-21 10:17:18)

Offline

Board footer

Powered by FluxBB