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#1 2020-03-07 07:28:47
- archifer
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- Registered: 2019-07-08
- Posts: 49
No internet during installation [SOLVED]
I'm out of ideas what is wrong.. I have installed new motherboard B450 Plus with Ryzen 5 and everything seems to be an order but I cannot ping any website and either install Arch Linux.
lspci | grep -i ethshows Gigabit Ethernet controller... (rev 15)
ip link and ifconfig shows that is up
enp3s0: flags=4163<UP, BROADCAST, RUNNING, MULTICAST> mtu 1500
inet 192.xxx.xxx.xxx netmask 255.xxx.xxx.xxx broadcast 192.xxx.xxx.xxx
inet6 fe80:xxx:xx.... prefixlen 64 scopeid 0x20<link>
ether 04:xx:xx:xx... txqueuelen 1000 (Ethernet)
RX packets 7416 bytes 451454 (440.8 KiB)
RX errors 0 dropped 40 overruns 0 frame 0
TX packets 107 bytes 6114 (5.9 KiB)
TX errors 0 dropped 0 overruns 0 carrier 0 collisions 0when I run
ping -c4 google.com
PING google.com (172.217.16.14) 56(84) bytes of data.
--- google.com ping statistics ---
4 packets transmitted, 0 received, 100% packet loss, time 3040msI'm using wifi router and internet works on my phone.
What else can I check?
Last edited by archifer (2020-03-07 23:05:00)
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#2 2020-03-07 08:24:55
- seth
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- From: Won't reply 2 private help req
- Registered: 2012-09-03
- Posts: 78,001
Re: No internet during installation [SOLVED]
Please post the full output of "ip a" and "ip r" (there is absolutely no point in obfuscating IPs in the private range, so please don't do that)
And please do not paraphrase the output. Redirect it into a file and upload that or as last resort post a link to a photo (do not post large images directly, see the board rules)
Does "ping 8.8.8.8" work?
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#3 2020-03-07 08:46:35
- archifer
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- Registered: 2019-07-08
- Posts: 49
Re: No internet during installation [SOLVED]
I'm using the phone to paste the output...
ping 8.8.8.8 doesn't work either
here's the output for "ip -a" and "ip -r"
Last edited by archifer (2020-03-07 08:47:01)
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#4 2020-03-07 08:59:00
- seth
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- From: Won't reply 2 private help req
- Registered: 2012-09-03
- Posts: 78,001
Re: No internet during installation [SOLVED]
Can you ping the gateway (192.168.1.1)?
Can you log into the router and inspect its logs?
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#5 2020-03-07 09:09:27
- archifer
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- Registered: 2019-07-08
- Posts: 49
Re: No internet during installation [SOLVED]
Can you ping the gateway (192.168.1.1)?
Can you log into the router and inspect its logs?
yes it pings 192.168.1.1 just fine
how do I login to router from shell?
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#6 2020-03-07 09:17:52
- seth
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- Registered: 2012-09-03
- Posts: 78,001
Re: No internet during installation [SOLVED]
- your phone
- telnet
- the archiso comes with a CLI browser (lynx, links or elinks)
The connection to the gateway (likely your router) is there, so the problem is with that device.
Is your phone on that router or do you use 3g/4g/5g?
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#7 2020-03-07 09:34:17
- archifer
- Member
- Registered: 2019-07-08
- Posts: 49
Re: No internet during installation [SOLVED]
- your phone
- telnet
- the archiso comes with a CLI browser (lynx, links or elinks)The connection to the gateway (likely your router) is there, so the problem is with that device.
Is your phone on that router or do you use 3g/4g/5g?
Thank you so much!! You pointed me to the right direction, I logged in to router via my mobile and I saw "unregistered device" in a list so I clicked on it and click register. Now it works.
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#8 2020-03-07 13:40:51
- seth
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- From: Won't reply 2 private help req
- Registered: 2012-09-03
- Posts: 78,001
Re: No internet during installation [SOLVED]
Great.
Please always remember to mark resolved threads by editing your initial posts subject - so others will know that there's no task left, but maybe a solution to find.
Thanks.
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