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HelloEdit

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No sound [HP Envy 15]

Hello everyone,

I'm brand new to Arch, but since my first installation, I've never been able to get the sound to work on my laptop. Even with headphones, I can't hear anything when I launch speaker-test -c 2. I took care to read the wiki page on ALSA, I disabled the mute but it doesn't seem to change much.

helloedit at archlinux-hp in ~
$ aplay -l
**** Liste des Périphériques Matériels PLAYBACK ****
carte 0: PCH [HDA Intel PCH], périphérique 0: ALC3241 Analog [ALC3241 Analog]
  Sous-périphériques: 1/1
  Sous-périphérique #0: subdevice #0
carte 0: PCH [HDA Intel PCH], périphérique 3: HDMI 0 [HDMI 0]
  Sous-périphériques: 1/1
  Sous-périphérique #0: subdevice #0
carte 0: PCH [HDA Intel PCH], périphérique 7: HDMI 1 [HDMI 1]
  Sous-périphériques: 1/1
  Sous-périphérique #0: subdevice #0
carte 0: PCH [HDA Intel PCH], périphérique 8: HDMI 2 [HDMI 2]
  Sous-périphériques: 1/1
  Sous-périphérique #0: subdevice #0
carte 0: PCH [HDA Intel PCH], périphérique 9: HDMI 3 [HDMI 3]
  Sous-périphériques: 1/1
  Sous-périphérique #0: subdevice #0
carte 0: PCH [HDA Intel PCH], périphérique 10: HDMI 4 [HDMI 4]
  Sous-périphériques: 1/1
  Sous-périphérique #0: subdevice #0

helloedit at archlinux-hp in ~
$ cat /proc/asound/card0/codec* | grep Codec
Codec: Realtek ALC3241
Codec: Intel Skylake HDMI

helloedit at archlinux-hp in ~
$ lspci -nnk | grep -A2 Audio
00:1f.3 Audio device [0403]: Intel Corporation Sunrise Point-LP HD Audio [8086:9d70] (rev 21)
	Subsystem: Hewlett-Packard Company Sunrise Point-LP HD Audio [103c:80e5]
	Kernel driver in use: snd_hda_intel
	Kernel modules: snd_hda_intel, snd_soc_skl

Also I don't find ALC3241 in the following list of codec.

If someone has had the same problem on the same equipment, I'll take advice!

PS: With pulseaudio installed, headphone works like a charm.

Thanks,

Last edited by HelloEdit (2020-04-16 16:10:49)

paulkerry

Member

From: Sheffield, UK

Registered: 2014-10-02

Posts: 611

Re: No sound [HP Envy 15]

Have you tried what it says on https://wiki.archlinux.org/index.php/HP_Envy_15 ?

Cheers
Paul.