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#1 2020-05-24 15:49:01

shadeless
Member
Registered: 2013-05-26
Posts: 83

[SOLVED] bluetooth headphones does not work with Zoom

For whatever reason, the I can't have the zoom application connect to my bluetooth headphones. I can hear audio through my bluetooth headphones from every other application. I opened up pavucontroller and tried to change the playback output of the zoom engine from Built-in Audio Analog Stereo to E7 (my bluetooth headphones). But the change doesn't happen. I can change the playback of other applications this way. What is wrong with my setup? How can I connect zoom audio to my headphones.

Below is a screenshot of me trying to change the output settings through pavucontrol.

https://i.imgur.com/k4YcpKh.png

I am using gnome on Wayland.

Mod edit: Replaced oversized image with url -- V1del

Last edited by shadeless (2020-05-26 15:06:06)

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#2 2020-05-24 18:51:28

V1del
Forum Moderator
Registered: 2012-10-16
Posts: 21,672

Re: [SOLVED] bluetooth headphones does not work with Zoom

Please only post thumbnails or links to images.

What's your 

pacmd list-sinks
pacmd list-sink-inputs

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#3 2020-05-24 20:03:22

shadeless
Member
Registered: 2013-05-26
Posts: 83

Re: [SOLVED] bluetooth headphones does not work with Zoom

This is the output of pacmd list-sinks.

[~] pacmd list-sinks                                                           
2 sink(s) available.
    index: 0
	name: <alsa_output.pci-0000_00_1f.3.analog-stereo>
	driver: <module-alsa-card.c>
	flags: HARDWARE HW_MUTE_CTRL HW_VOLUME_CTRL DECIBEL_VOLUME LATENCY 
	state: RUNNING
	suspend cause: (none)
	priority: 9039
	volume: front-left: 53740 /  82% / -5.17 dB,   front-right: 53740 /  82% / -5.17 dB
	        balance 0.00
	base volume: 65536 / 100% / 0.00 dB
	volume steps: 65537
	muted: no
	current latency: 100.84 ms
	max request: 17 KiB
	max rewind: 17 KiB
	monitor source: 0
	sample spec: s16le 2ch 44100Hz
	channel map: front-left,front-right
	             Stereo
	used by: 1
	linked by: 3
	fixed latency: 99.95 ms
	card: 0 <alsa_card.pci-0000_00_1f.3>
	module: 6
	properties:
		alsa.resolution_bits = "16"
		device.api = "alsa"
		device.class = "sound"
		alsa.class = "generic"
		alsa.subclass = "generic-mix"
		alsa.name = "ALC257 Analog"
		alsa.id = "ALC257 Analog"
		alsa.subdevice = "0"
		alsa.subdevice_name = "subdevice #0"
		alsa.device = "0"
		alsa.card = "0"
		alsa.card_name = "HDA Intel PCH"
		alsa.long_card_name = "HDA Intel PCH at 0xf1348000 irq 141"
		alsa.driver_name = "snd_hda_intel"
		device.bus_path = "pci-0000:00:1f.3"
		sysfs.path = "/devices/pci0000:00/0000:00:1f.3/sound/card0"
		device.bus = "pci"
		device.vendor.id = "8086"
		device.vendor.name = "Intel Corporation"
		device.product.id = "9d71"
		device.product.name = "Sunrise Point-LP HD Audio"
		device.form_factor = "internal"
		device.string = "front:0"
		device.buffering.buffer_size = "17632"
		device.buffering.fragment_size = "4408"
		device.access_mode = "mmap"
		device.profile.name = "analog-stereo"
		device.profile.description = "Analog Stereo"
		device.description = "Built-in Audio Analog Stereo"
		alsa.mixer_name = "Realtek ALC257"
		alsa.components = "HDA:10ec0257,17aa506c,00100001 HDA:8086280b,80860101,00100000"
		module-udev-detect.discovered = "1"
		device.icon_name = "audio-card-pci"
	ports:
		analog-output-speaker: Speakers (priority 10000, latency offset 0 usec, available: unknown)
			properties:
				device.icon_name = "audio-speakers"
		analog-output-headphones: Headphones (priority 9900, latency offset 0 usec, available: no)
			properties:
				device.icon_name = "audio-headphones"
	active port: <analog-output-speaker>
  * index: 3
	name: <bluez_sink.FC_58_FA_27_36_84.a2dp_sink>
	driver: <module-bluez5-device.c>
	flags: HARDWARE DECIBEL_VOLUME LATENCY 
	state: RUNNING
	suspend cause: (none)
	priority: 9050
	volume: front-left: 38744 /  59% / -13.70 dB,   front-right: 38744 /  59% / -13.70 dB
	        balance 0.00
	base volume: 65536 / 100% / 0.00 dB
	volume steps: 65537
	muted: no
	current latency: 51.00 ms
	max request: 3 KiB
	max rewind: 0 KiB
	monitor source: 4
	sample spec: s16le 2ch 44100Hz
	channel map: front-left,front-right
	             Stereo
	used by: 2
	linked by: 9
	fixed latency: 45.32 ms
	card: 3 <bluez_card.FC_58_FA_27_36_84>
	module: 28
	properties:
		bluetooth.protocol = "a2dp_sink"
		device.description = "E7"
		device.string = "FC:58:FA:27:36:84"
		device.api = "bluez"
		device.class = "sound"
		device.bus = "bluetooth"
		device.form_factor = "headset"
		bluez.path = "/org/bluez/hci0/dev_FC_58_FA_27_36_84"
		bluez.class = "0x240404"
		bluez.alias = "E7"
		device.icon_name = "audio-headset-bluetooth"
		device.intended_roles = "phone"
	ports:
		headset-output: Headset (priority 0, latency offset 0 usec, available: yes)
			properties:
				
	active port: <headset-output>

This is the output of pacmd list-sink-inputs          

[~] pacmd list-sink-inputs                                                                                                                                                                                                                   
5 sink input(s) available.
    index: 46
	driver: <protocol-native.c>
	flags: START_CORKED 
	state: CORKED
	sink: 3 <bluez_sink.FC_58_FA_27_36_84.a2dp_sink>
	volume: front-left: 0 /   0% / -inf dB,   front-right: 0 /   0% / -inf dB
	        balance 0.00
	muted: no
	current latency: 134.38 ms
	requested latency: 45.32 ms
	sample spec: float32le 2ch 48000Hz
	channel map: front-left,front-right
	             Stereo
	resample method: speex-float-1
	module: 11
	client: 44 <Firefox>
	properties:
		media.name = "AudioStream"
		application.name = "Firefox"
		native-protocol.peer = "UNIX socket client"
		native-protocol.version = "33"
		application.process.id = "23303"
		application.process.user = "raphaelc"
		application.process.host = "dmsearch"
		application.process.binary = "firefox"
		application.language = "en_US.UTF-8"
		window.x11.display = ":0"
		application.process.machine_id = "9471c0c2ba8e4ce68f3a1b7bbf3e1474"
		application.icon_name = "firefox"
		module-stream-restore.id = "sink-input-by-application-name:Firefox"
    index: 99
	driver: <protocol-native.c>
	flags: START_CORKED 
	state: CORKED
	sink: 3 <bluez_sink.FC_58_FA_27_36_84.a2dp_sink>
	volume: front-left: 65536 / 100% / 0.00 dB,   front-right: 65536 / 100% / 0.00 dB
	        balance 0.00
	muted: no
	current latency: 134.38 ms
	requested latency: 45.32 ms
	sample spec: float32le 2ch 48000Hz
	channel map: front-left,front-right
	             Stereo
	resample method: speex-float-1
	module: 11
	client: 44 <Firefox>
	properties:
		media.name = "AudioStream"
		application.name = "Firefox"
		native-protocol.peer = "UNIX socket client"
		native-protocol.version = "33"
		application.process.id = "23303"
		application.process.user = "raphaelc"
		application.process.host = "dmsearch"
		application.process.binary = "firefox"
		application.language = "en_US.UTF-8"
		window.x11.display = ":0"
		application.process.machine_id = "9471c0c2ba8e4ce68f3a1b7bbf3e1474"
		application.icon_name = "firefox"
		module-stream-restore.id = "sink-input-by-application-name:Firefox"
    index: 158
	driver: <protocol-native.c>
	flags: START_CORKED 
	state: RUNNING
	sink: 3 <bluez_sink.FC_58_FA_27_36_84.a2dp_sink>
	volume: front-left: 50280 /  77% / -6.91 dB,   front-right: 50280 /  77% / -6.91 dB
	        balance 0.00
	muted: no
	current latency: 146.85 ms
	requested latency: 45.32 ms
	sample spec: float32le 2ch 48000Hz
	channel map: front-left,front-right
	             Stereo
	resample method: speex-float-1
	module: 11
	client: 44 <Firefox>
	properties:
		media.name = "AudioStream"
		application.name = "Firefox"
		native-protocol.peer = "UNIX socket client"
		native-protocol.version = "33"
		application.process.id = "23303"
		application.process.user = "raphaelc"
		application.process.host = "dmsearch"
		application.process.binary = "firefox"
		application.language = "en_US.UTF-8"
		window.x11.display = ":0"
		application.process.machine_id = "9471c0c2ba8e4ce68f3a1b7bbf3e1474"
		application.icon_name = "firefox"
		module-stream-restore.id = "sink-input-by-application-name:Firefox"
    index: 159
	driver: <protocol-native.c>
	flags: DONT_MOVE 
	state: RUNNING
	sink: 0 <alsa_output.pci-0000_00_1f.3.analog-stereo>
	volume: front-left: 65536 / 100% / 0.00 dB,   front-right: 65536 / 100% / 0.00 dB
	        balance 0.00
	muted: no
	current latency: 107.35 ms
	requested latency: 99.95 ms
	sample spec: s16le 2ch 44100Hz
	channel map: front-left,front-right
	             Stereo
	resample method: (null)
	module: 11
	client: 51 <ZOOM VoiceEngine>
	properties:
		media.name = "playStream"
		application.name = "ZOOM VoiceEngine"
		native-protocol.peer = "UNIX socket client"
		native-protocol.version = "33"
		application.process.id = "38285"
		application.process.user = "raphaelc"
		application.process.host = "dmsearch"
		application.process.binary = "zoom"
		application.language = "en_US.UTF-8"
		window.x11.display = ":0"
		application.process.machine_id = "9471c0c2ba8e4ce68f3a1b7bbf3e1474"
		module-stream-restore.id = "sink-input-by-application-name:ZOOM VoiceEngine"
    index: 163
	driver: <protocol-native.c>
	flags: START_CORKED 
	state: RUNNING
	sink: 3 <bluez_sink.FC_58_FA_27_36_84.a2dp_sink>
	volume: front-left: 0 /   0% / -inf dB,   front-right: 0 /   0% / -inf dB
	        balance 0.00
	muted: no
	current latency: 134.38 ms
	requested latency: 45.32 ms
	sample spec: float32le 2ch 48000Hz
	channel map: front-left,front-right
	             Stereo
	resample method: speex-float-1
	module: 11
	client: 44 <Firefox>
	properties:
		media.name = "AudioStream"
		application.name = "Firefox"
		native-protocol.peer = "UNIX socket client"
		native-protocol.version = "33"
		application.process.id = "23303"
		application.process.user = "raphaelc"
		application.process.host = "dmsearch"
		application.process.binary = "firefox"
		application.language = "en_US.UTF-8"
		window.x11.display = ":0"
		application.process.machine_id = "9471c0c2ba8e4ce68f3a1b7bbf3e1474"
		application.icon_name = "firefox"
		module-stream-restore.id = "sink-input-by-application-name:Firefox"

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#4 2020-05-26 14:26:11

shadeless
Member
Registered: 2013-05-26
Posts: 83

Re: [SOLVED] bluetooth headphones does not work with Zoom

I should also mention that these problems started when I switched from KDE to Gnome. I uninstalled KDE, so I don't know if the problems would still be in KDE.

Thank you for any help, hints, or suggestions.

Last edited by shadeless (2020-05-26 14:26:37)

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#5 2020-05-26 14:50:00

V1del
Forum Moderator
Registered: 2012-10-16
Posts: 21,672

Re: [SOLVED] bluetooth headphones does not work with Zoom

    index: 159
	driver: <protocol-native.c>
	flags: DONT_MOVE 
	state: RUNNING

trying to be smart for no reason. A cursory googler shows that they intend you to set this within zooms settings itself.

Last edited by V1del (2020-05-26 14:50:13)

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#6 2020-05-26 15:03:05

shadeless
Member
Registered: 2013-05-26
Posts: 83

Re: [SOLVED] bluetooth headphones does not work with Zoom

Ok. I still didn't find this information in a google search. But I did figure out how to change the audio settings in Zoom. This worked out. Thank you!

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#7 2020-05-26 15:04:23

shadeless
Member
Registered: 2013-05-26
Posts: 83

Re: [SOLVED] bluetooth headphones does not work with Zoom

I'm trying to edit the thread topic to say solved, but I can't find an edit title button.

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#8 2020-05-26 18:39:57

Steef435
Member
Registered: 2013-08-29
Posts: 577
Website

Re: [SOLVED] bluetooth headphones does not work with Zoom

Glad it's solved! You can edit the title by pressing the edit button on the first post.

EDIT: I was either ninja'd or just very stupid for a few seconds.. mb

Last edited by Steef435 (2020-05-26 18:40:57)

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