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Hello,
I have had a problem over the past few weeks in which my GPU(RX 5700) will crash, usually a freeze, artifacts on screen before being dumped back into a tty, Zoom sometimes continues working(processes still running, audio can still be heard while in tty) after this happens.
While I think this has happened to me in other programs Zoom is the only one which I can reliably and reproducibly reproduce this.
I'm on kernel 5.6.14-arch1-1, running:
xf86-video-amdgpu-git 19.1.0.15-1
mesa 20.0.7-3
xorg-server 1.20.8-2
lib32-mesa 20.0.7-3
I'm running i3, which I start with startx.
I tried looking up the errors listed in dmesg but couldn't find anything.
Dmesg output which looked interesting can be found here.
I'd appreciate any hints how to troubleshoot this or straight up solutions would be cool too, I've tried searching for similar problems but couldn't find anything that looked promising, except this post which claims firefox to be the culprit, which doesn't fit to the symptoms I'm seeing.
I'm currently downloading Rise of the Tomb Raider as others have reported similar crashes when launching that, I'll update this if I know anything further.
Thanks in advance and have a great day
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Turns out Rise of the Tomb Raider runs fine.
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are you also using vulkan-radeon or amdvlk? I might recommend vulkan-radeon if you have amdvlk currently installed.
Last edited by Lizzi (2020-05-28 15:17:00)
BTW, I also use arch, gentoo, artix & manjaro
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vulkan-radeon
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https://support.zoom.us/hc/en-us/articl … -for-Linux
Zoom has a troubleshooting version of zoom that you could download and install and run to generate logs that you could then compress and send to their support services team to help them refine their product. You have to contact support for the link to get the correct installer for their troubleshooting version. Might be worth it to give them a shot at helping you resolve this too... could be the problem is on their end after all.
AND it could also be useful to post a link to those logs here as well
Last edited by Lizzi (2020-05-28 15:31:20)
BTW, I also use arch, gentoo, artix & manjaro
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Can you reproduce the issue under the linux-lts kernel?
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Can you reproduce the issue under the linux-lts kernel?
Just tried recreating it with a buddy of mine, didn't actually work. It only appears to be a problem in that one very specific call. I'll try switching to lts and see if it keeps happening.
Last edited by nllpntr (2020-05-28 16:24:46)
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