[Solved] External hard drive not showing up.

solonovamax · 2020-07-10 02:09:44

I'm trying to mount an external hard drive to offload some files for when I go away for a week and don't have access to the internet, but the drive does not seem to show up.

If I run fdisk -l, the only things that show up are my 2 ssds, not the external hdd. I've tried 2 different external hdds and 1 of those 2 was confirmed to work on a windows machine prior to me putting it into my machine.

While looking around for what might be wrong, I read something that said I should run dmesg | grep data. Running this got me the following output: (not going to post all of it, since it's the same thing a few hundred times)

[752525.150207] pcieport 0000:00:01.1: AER: PCIe Bus Error: severity=Corrected, type=Data Link Layer, (Receiver ID)

Not sure what this means, but this could have something to do with it.

Any help would be appreciated and if there's any more information I can provide, feel free to ask.

Thanks for your time, solo

Last edited by solonovamax (2020-07-10 18:15:31)

seth · 2020-07-10 06:27:26

Run "dmesg -w", then plug in the drive and post all output generated in return.
A typical cause is that you updated the kernel, didn't reboot and now the available kernel modules on disk don't match the running kernel. You can't load usb-storage and the drive not be accessed.

paulkerry · 2020-07-10 10:28:00

solonovamax wrote:

[752525.150207] pcieport 0000:00:01.1: AER: PCIe Bus Error: severity=Corrected, type=Data Link Layer, (Receiver ID)
Not sure what this means, but this could have something to do with it.

Probably not - that message is for PCI "Advanced Error Reporting".

Some systems allow you to disable/enable that option via bios settings, but you can disable it via a kernel boot option if you want to...

pci=noaer

solonovamax · 2020-07-10 18:05:29

seth wrote:

Run "dmesg -w", then plug in the drive and post all output generated in return.

I ran it before & after and here is what wasn't there before. (The whole output is pretty long, so I'm not going to post the whole thing.)

[810292.632344] pcieport 0000:00:01.1: AER: Corrected error received: 0000:00:01.1
[810292.632365] pcieport 0000:00:01.1: AER: PCIe Bus Error: severity=Corrected, type=Data Link Layer, (Receiver ID)
[810292.632366] pcieport 0000:00:01.1: AER:   device [1022:1483] error status/mask=00000040/00006000
[810292.632368] pcieport 0000:00:01.1: AER:    [ 6] BadTLP                
[810292.641690] pcieport 0000:00:01.1: AER: Corrected error received: 0000:00:01.1
[810292.641695] pcieport 0000:00:01.1: AER: PCIe Bus Error: severity=Corrected, type=Data Link Layer, (Receiver ID)
[810292.641696] pcieport 0000:00:01.1: AER:   device [1022:1483] error status/mask=00000040/00006000
[810292.641697] pcieport 0000:00:01.1: AER:    [ 6] BadTLP

I'm going to try rebooting right now, since I might as well get that out of the way.

solonovamax · 2020-07-10 18:15:10

Update: the reboot worked. Probably should've tried that first. I'm now marking the thread as "Solved"

Arch Linux

#1 2020-07-10 02:09:44

[Solved] External hard drive not showing up.

#2 2020-07-10 06:27:26

Re: [Solved] External hard drive not showing up.

#3 2020-07-10 10:28:00

Re: [Solved] External hard drive not showing up.

#4 2020-07-10 18:05:29

Re: [Solved] External hard drive not showing up.

#5 2020-07-10 18:15:10

Re: [Solved] External hard drive not showing up.

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