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#1 2020-07-24 22:55:26
- mjd119
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- Registered: 2020-05-07
- Posts: 119
[SOLVED] Computer crashing during heavy load (overheating GPU?)
I've noticed that when my computer is under heavy GPU load (RX 5700), my computer crashes. It usually happens when I'm running foldingathome and doing my regular activities like web browsing. When I have run the stress test on s-tui, I get all 12 cores of my Ryzen 5 3600 running at 100% without any crashes, so I don't think that the cpu overheating is the problem. I believe I have all of the proper drivers installed and I have amdgpu-fan installed and enabled on startup. When I run sensors I get:
amdgpu-pci-0900
Adapter: PCI adapter
vddgfx: 775.00 mV
fan1: 0 RPM (min = 0 RPM, max = 3500 RPM)
edge: +34.0°C (crit = +118.0°C, hyst = -273.1°C)
(emerg = +99.0°C)
junction: +34.0°C (crit = +99.0°C, hyst = -273.1°C)
(emerg = +99.0°C)
mem: +42.0°C (crit = +99.0°C, hyst = -273.1°C)
(emerg = +99.0°C)
power1: 8.00 W (cap = 180.00 W)
acpitz-acpi-0
Adapter: ACPI interface
temp1: +16.8°C (crit = +20.8°C)
temp2: +16.8°C (crit = +20.8°C)
k10temp-pci-00c3
Adapter: PCI adapter
Vcore: 938.00 mV
Vsoc: 1.07 V
Tctl: +38.5°C
Tdie: +38.5°C
Tccd1: +37.2°C
Icore: 4.00 A
Isoc: 7.00 A I noticed that fan1 for amdgpu-pci-0900 says fan1 is running at 0 rpm, but I can see the fans spinning on my gpu when I look inside my case. I have mesa, xf86-video-amdgpu, opencl-amd, and vulkan radeon installed. Am I missing any drivers or other software? It's possible the gpu fan isn't compensating for the extra heat.
Last edited by mjd119 (2020-08-08 18:20:37)
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#2 2020-07-28 11:38:37
- kilix
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- Registered: 2020-05-09
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Re: [SOLVED] Computer crashing during heavy load (overheating GPU?)
What does it mean "crashes"? It powers down, freezes to a halt, reboots (as if you pressed RESET button on the case) or what exactly does it do?
What does journalctl say about it? Does it contain any entries from the exact time of the "crash"?
Keep it simple, stupid.
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#3 2020-08-05 22:14:13
- mjd119
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- Registered: 2020-05-07
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Re: [SOLVED] Computer crashing during heavy load (overheating GPU?)
What does it mean "crashes"? It powers down, freezes to a halt, reboots (as if you pressed RESET button on the case) or what exactly does it do?
What does journalctl say about it? Does it contain any entries from the exact time of the "crash"?
The computer shuts down and I have to press the power button on my desktop case to turn the computer back on. I was looking through the output of "journalctl | grep fail" and found these lines that may be relevant:
Aug 05 11:19:12 Arch thermald[595]: I/O warning : failed to load external entity "/etc/thermald/thermal-conf.xml"
Aug 05 11:19:12 Arch thermald[595]: [1596640752][ERR]THD engine start failed
Aug 05 11:19:12 Arch kernel: platform regulatory.0: Direct firmware load for regulatory.db failed with error -2
Aug 05 11:19:12 Arch kernel: cfg80211: failed to load regulatory.dbI didn't note the time the crash happened but I'll see if I can recreate it now since I'm at my computer and write down the time.
EDIT:
I played The Witcher 3 for about 4 minutes (stable 60 fps with average 60%-80% cpu usage) from 6:26 p.m. until 6:30 p.m. when the computer shut down.
I noticed"journalctl | grep fail" gave me a few lines that seem relevant at 6:30 p.m. (time when computer crashed).
ug 05 18:30:59 Arch thermald[602]: I/O warning : failed to load external entity "/etc/thermald/thermal-conf.xml"
Aug 05 18:30:59 Arch thermald[602]: [1596666659][ERR]THD engine start failed
Aug 05 18:30:59 Arch kernel: platform regulatory.0: Direct firmware load for regulatory.db failed with error -2
Aug 05 18:30:59 Arch kernel: cfg80211: failed to load regulatory.db
Aug 05 18:30:59 Arch audit[1]: SERVICE_STOP pid=1 uid=0 auid=4294967295 ses=4294967295 msg='unit=amdgpu-fan comm="systemd" exe="/usr/lib/systemd/systemd" hostname=? addr=? terminal=? res=failed'
Aug 05 18:31:00 Arch audit[1]: SERVICE_STOP pid=1 uid=0 auid=4294967295 ses=4294967295 msg='unit=amdgpu-fan comm="systemd" exe="/usr/lib/systemd/systemd" hostname=? addr=? terminal=? res=failed'Last edited by mjd119 (2020-08-06 00:14:03)
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#4 2020-08-06 05:48:25
- seth
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Re: [SOLVED] Computer crashing during heavy load (overheating GPU?)
Skip amdgpu-fan, set the system to automatic or (for a different test) manual and blow the fan full speed: https://wiki.archlinux.org/index.php/Fa … an_control
Run a game and see what happens.
Other than temperature, the system might not be able to provide enough current to run CPU and GPU at full steam.
You could try to isolate it w/ eg. https://aur.archlinux.org/packages/gputest/
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#5 2020-08-06 11:37:43
- mjd119
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- Registered: 2020-05-07
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Re: [SOLVED] Computer crashing during heavy load (overheating GPU?)
Skip amdgpu-fan, set the system to automatic or (for a different test) manual and blow the fan full speed: https://wiki.archlinux.org/index.php/Fa … an_control
Run a game and see what happens.Other than temperature, the system might not be able to provide enough current to run CPU and GPU at full steam.
You could try to isolate it w/ eg. https://aur.archlinux.org/packages/gputest/
So is it possible that my PSU isn't outputting enough power for the GPU under load? I have a 750W power supply that's about 4 or 5 years old. Is there a way to track power usage through software I could try?
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#6 2020-08-06 11:55:19
- seth
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Re: [SOLVED] Computer crashing during heavy load (overheating GPU?)
It also has to arrive at the GPU (esp. if there's no dedicated supply, the wrong™ PCIe slot might be the cause)
I'd seek to keep the temp under control (ie. blow up the fans) and if it still crashes, you might face a power supply issue of some™ sort.
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#7 2020-08-06 14:32:58
- mjd119
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Re: [SOLVED] Computer crashing during heavy load (overheating GPU?)
It also has to arrive at the GPU (esp. if there's no dedicated supply, the wrong™ PCIe slot might be the cause)
I'd seek to keep the temp under control (ie. blow up the fans) and if it still crashes, you might face a power supply issue of some™ sort.
I was able to activate manual fan control and set fan speeds with the "/sys/class/drm/card0/device/hwmon/hwmon0/" methods in the wiki section (turned out my card was hwmon2 not hwmon0). I initially ran the fans at full speed (255) and only able to play for less than a minute before a crash. I inspected the journal and found some lines that may be relevant that happened near the time of the crash. I see a similar log repeatedly in my journal from previous boots.
Aug 06 09:37:44 Arch systemd-coredump[890]: Process 881 (redshift-gtk) of user 1000 dumped core.
Stack trace of thread 881:
#0 0x00007fad24d0dacc n/a (libgtk-3.so.0 + 0x112acc)
#1 0x00007fad24d2db3c n/a (libgtk-3.so.0 + 0x132b3c)
#2 0x00007fad24d18175 n/a (libgtk-3.so.0 + 0x11d175)
#3 0x00007fad264c8687 g_type_create_instance (libgobject-2.0.so.0 + 0x30687)
#4 0x00007fad264b8e9e n/a (libgobject-2.0.so.0 + 0x20e9e)
#5 0x00007fad264b9fdd g_object_new_with_properties (libgobject-2.0.so.0 + 0x21fdd)
#6 0x00007fad264baae2 g_object_new (libgobject-2.0.so.0 + 0x22ae2)
#7 0x00007fad24f318e3 n/a (libgtk-3.so.0 + 0x3368e3)
#8 0x00007fad264c8687 g_type_create_instance (libgobject-2.0.so.0 + 0x30687)
#9 0x00007fad264b8e9e n/a (libgobject-2.0.so.0 + 0x20e9e)
#10 0x00007fad264b9fdd g_object_new_with_properties (libgobject-2.0.so.0 + 0x21fdd)
#11 0x00007fad266a5399 n/a (_gi.cpython-38-x86_64-linux-gnu.so + 0x34399)
#12 0x00007fad32622c90 _PyObject_MakeTpCall (libpython3.8.so.1.0 + 0x127c90)
#13 0x00007fad3261e4d8 _PyEval_EvalFrameDefault (libpython3.8.so.1.0 + 0x1234d8)
#14 0x00007fad32621fce _PyObject_FastCallDict (libpython3.8.so.1.0 + 0x126fce)
#15 0x00007fad32634d64 n/a (libpython3.8.so.1.0 + 0x139d64)
#16 0x00007fad32622c90 _PyObject_MakeTpCall (libpython3.8.so.1.0 + 0x127c90)
#17 0x00007fad3261dfc4 _PyEval_EvalFrameDefault (libpython3.8.so.1.0 + 0x122fc4)
#18 0x00007fad326187e2 _PyEval_EvalCodeWithName (libpython3.8.so.1.0 + 0x11d7e2)
#19 0x00007fad3262a1cd _PyFunction_Vectorcall (libpython3.8.so.1.0 + 0x12f1cd)
#20 0x00007fad3261977c _PyEval_EvalFrameDefault (libpython3.8.so.1.0 + 0x11e77c)
#21 0x00007fad326180c4 _PyEval_EvalCodeWithName (libpython3.8.so.1.0 + 0x11d0c4)
#22 0x00007fad326c9323 PyEval_EvalCode (libpython3.8.so.1.0 + 0x1ce323)
#23 0x00007fad326d4b98 n/a (libpython3.8.so.1.0 + 0x1d9b98)
#24 0x00007fad326cedb3 n/a (libpython3.8.so.1.0 + 0x1d3db3)
#25 0x00007fad3258da0b PyRun_FileExFlags (libpython3.8.so.1.0 + 0x92a0b)
#26 0x00007fad3258d482 PyRun_SimpleFileExFlags (libpython3.8.so.1.0 + 0x92482)
#27 0x00007fad326e1a1a Py_RunMain (libpython3.8.so.1.0 + 0x1e6a1a)
#28 0x00007fad326bdbd9 Py_BytesMain (libpython3.8.so.1.0 + 0x1c2bd9)
#29 0x00007fad328b1002 __libc_start_main (libc.so.6 + 0x27002)
#30 0x000055bbaa01d04e _start (python3.8 + 0x104e)
Stack trace of thread 885:
#0 0x00007fad3298471d syscall (libc.so.6 + 0xfa71d)
#1 0x00007fad265acc9b g_cond_wait_until (libglib-2.0.so.0 + 0x9ac9b)
#2 0x00007fad26534803 n/a (libglib-2.0.so.0 + 0x22803)
#3 0x00007fad26590d5b n/a (libglib-2.0.so.0 + 0x7ed5b)
#4 0x00007fad2658c511 n/a (libglib-2.0.so.0 + 0x7a511)
#5 0x00007fad324e2422 start_thread (libpthread.so.0 + 0x9422)
#6 0x00007fad32989bf3 __clone (libc.so.6 + 0xffbf3)
Stack trace of thread 884:
#0 0x00007fad3297f05f __poll (libc.so.6 + 0xf505f)
#1 0x00007fad265b2168 n/a (libglib-2.0.so.0 + 0xa0168)
#2 0x00007fad26563221 g_main_context_iteration (libglib-2.0.so.0 + 0x51221)
#3 0x00007fad26563272 n/a (libglib-2.0.so.0 + 0x51272)
#4 0x00007fad2658c511 n/a (libglib-2.0.so.0 + 0x7a511)
#5 0x00007fad324e2422 start_thread (libpthread.so.0 + 0x9422)
#6 0x00007fad32989bf3 __clone (libc.so.6 + 0xffbf3)
Stack trace of thread 886:
#0 0x00007fad3298471d syscall (libc.so.6 + 0xfa71d)
#1 0x00007fad265acc9b g_cond_wait_until (libglib-2.0.so.0 + 0x9ac9b)
#2 0x00007fad26534803 n/a (libglib-2.0.so.0 + 0x22803)
#3 0x00007fad26590d5b n/a (libglib-2.0.so.0 + 0x7ed5b)
#4 0x00007fad2658c511 n/a (libglib-2.0.so.0 + 0x7a511)
#5 0x00007fad324e2422 start_thread (libpthread.so.0 + 0x9422)
#6 0x00007fad32989bf3 __clone (libc.so.6 + 0xffbf3)
Stack trace of thread 887:
#0 0x00007fad3297f05f __poll (libc.so.6 + 0xf505f)
#1 0x00007fad265b2168 n/a (libglib-2.0.so.0 + 0xa0168)
#2 0x00007fad26562c03 g_main_loop_run (libglib-2.0.so.0 + 0x50c03)
#3 0x00007fad263621a8 n/a (libgio-2.0.so.0 + 0x1001a8)
#4 0x00007fad2658c511 n/a (libglib-2.0.so.0 + 0x7a511)
#5 0x00007fad324e2422 start_thread (libpthread.so.0 + 0x9422)
#6 0x00007fad32989bf3 __clone (libc.so.6 + 0xffbf3)
Aug 06 09:37:44 Arch systemd[1]: systemd-coredump@3-889-0.service: Succeeded.Once I disabled redshift-gtk using "systemctl --user redshift-gtk.service" (redshift-gtk is a service file I created similar to the one on the Arch Wiki) I was able to run The Witcher 3 with fans at full speed at consistent 60 fps for as long as I wanted to until I quit. It looks like the power supply isn't the issue. I still see that when I run "sensors" or other programs that show GPU info the amdgpu fan rpm is listed as 0 even when I set the fans to full speed and I can tell they are at full speed by the noise. The temperature is fine. The number I get when I call "cat /sys/class/drm/card0/device/hwmon/hwmon2/temp1_input" is the same I get when I call "sensors." Does the troubleshooting tip for trying to output the CPU fan rpm (increase the fan divisor for sensors) work for GPU fan rpm? I noticed there's no output for CPU fan rpm and for GPU fan rpm the output is 0.
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#8 2020-08-06 15:26:44
- seth
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Re: [SOLVED] Computer crashing during heavy load (overheating GPU?)
I doubt the redshift-gtk segfault is relevant.
coretemp-isa-* is for the CPU, I'm not sure the GPU fan reading is a result of this (and not just the manual mode)
If you drop amdgpu-fan, is the fan set to automatic?
cat /sys/class/drm/card0/device/hwmon/hwmon2/pwm1_enableDoes this alter the fan reading and, most important, can you slay monsters crash-free?
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#9 2020-08-06 17:01:19
- mjd119
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Re: [SOLVED] Computer crashing during heavy load (overheating GPU?)
I doubt the redshift-gtk segfault is relevant.
coretemp-isa-* is for the CPU, I'm not sure the GPU fan reading is a result of this (and not just the manual mode)
If you drop amdgpu-fan, is the fan set to automatic?
cat /sys/class/drm/card0/device/hwmon/hwmon2/pwm1_enableDoes this alter the fan reading and, most important, can you slay monsters crash-free?
I get the expected output from the cat command (1 for manual and 2 for auto) with and without amdgpu-fan running. When amdgpu-fan is off, my fans are not spinning more often. When I run a gputest (e.g. furtest benchmark) with amdgpu-fan off the fans will start spinning but not as much as when I run the test with amdgpu-fan on. The fans will typically spin down once the benchmark is over if amdgpu-fan is off while the fans will continue to spin if amdgpu-fan is on. I'll play the Witcher 3 with amdgpu-fan on and off and see if I can play with no crashes and decent performance. If it matters, my amdgpu-fan configuration is unchanged from the default:
#Fan Control Matrix. [<Temp in C>,<Fanspeed in %>]
speed_matrix:
- [0, 0]
- [30, 33]
- [45, 50]
- [60, 66]
- [65, 69]
- [70, 75]
- [75, 89]
- [80, 100]
# optional
# cards: # can be any card returned from `ls /sys/class/drm | grep "^card[[:digit:]]$"`
# - card0I'm glad the issue isn't the power supply. There was one point in time when I was troubleshooting and bought a PSU I turned out not to need.
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#10 2020-08-06 18:30:34
- mjd119
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- Registered: 2020-05-07
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Re: [SOLVED] Computer crashing during heavy load (overheating GPU?)
I was able to run the Witcher 3 well at 1440p high settings with consistent 60 fps. I could run at Ultra but the framerate was less consistent (50-60 fps). I didn't get a crash with either. The amdgpu-fan service was off. I also noticed that the fan rpm shows up when I call "sensors"
amdgpu-pci-0900
Adapter: PCI adapter
vddgfx: 800.00 mV
fan1: 1387 RPM (min = 0 RPM, max = 3500 RPM)
edge: +52.0°C (crit = +118.0°C, hyst = -273.1°C)
(emerg = +99.0°C)
junction: +52.0°C (crit = +99.0°C, hyst = -273.1°C)
(emerg = +99.0°C)
mem: +64.0°C (crit = +99.0°C, hyst = -273.1°C)
(emerg = +99.0°C)
power1: 26.00 W (cap = 180.00 W)
acpitz-acpi-0
Adapter: ACPI interface
temp1: +16.8°C (crit = +20.8°C)
temp2: +16.8°C (crit = +20.8°C)
k10temp-pci-00c3
Adapter: PCI adapter
Vcore: 1.43 V
Vsoc: 1.06 V
Tctl: +53.9°C
Tdie: +53.9°C
Tccd1: +48.2°C
Icore: 22.00 A
Isoc: 7.50 A .I noticed that when I am running amdgpu-fan with the default settings or using the echo commands from before to manually adjust the fan speed "sensors" outputs 0 rpm even though I can see the fans spinning. Does this service interfere with the fan sensor that tracks rpm? It's possible that's the problem. I'm going to run the Witcher 3 again with amdgpu-fan on and see if I can replicate a crash. I have had none since I disabled redshift-gtk (segfault for that may not be relevant but still of note).
EDIT:
I was able to run the Witcher 3 for as long as I wanted with amdgpu-fan with equivalent in game performance without a crash. I've had crashes before when NVIDIA Hairworks stuff was enabled but performance was usually poor before it crashed, and even then, after I disabled those settings, I would get smooth performance but the game would crash anyway. I'll keep doing more tests to see if I can recreate a crash. The benchmarks and stress tests from the gputest AUR package haven't generated any crashes.
Last edited by mjd119 (2020-08-06 19:30:29)
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#11 2020-08-06 19:52:57
- mjd119
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Re: [SOLVED] Computer crashing during heavy load (overheating GPU?)
I had another crash at 3:31 p.m. EST. while amdgpu-fan was enabled. I wasn't playing a game or really doing anything GPU intensive. I was just installing games through Lutris, looking at Steam, using Emacs, and using a Web Browser. I looked at logs in journalctl around 3:31 using "journalctl -b 0 | grep fail" and saw:
Aug 06 15:31:36 Arch thermald[598]: I/O warning : failed to load external entity "/etc/thermald/thermal-conf.xml"
Aug 06 15:31:36 Arch thermald[598]: [1596742296][ERR]THD engine start failed
Aug 06 15:31:36 Arch kernel: platform regulatory.0: Direct firmware load for regulatory.db failed with error -2
Aug 06 15:31:36 Arch kernel: cfg80211: failed to load regulatory.dband this (not sure how relevant):
Aug 06 15:31:46 Arch audit[732]: CRED_ACQ pid=732 uid=0 auid=4294967295 ses=4294967295 msg='op=PAM:setcred grantors=? acct="{MY_USERNAME}" exe="/usr/lib/systemd/systemd" hostname=? addr=? terminal=? res=failed'
Aug 06 15:31:46 Arch kernel: audit: type=1103 audit(1596742306.551:43): pid=732 uid=0 auid=4294967295 ses=4294967295 msg='op=PAM:setcred grantors=? acct="{MY_USERNAME}" exe="/usr/lib/systemd/systemd" hostname=? addr=? terminal=? res=failed'I also found these lines using "journalctl -b 0 | grep WARN" which seem relevant
Aug 06 15:31:36 Arch thermald[598]: [1596742296][WARN]NO RAPL sysfs present
Aug 06 15:31:36 Arch thermald[598]: [1596742296][WARN]error: could not parse file /etc/thermald/thermal-conf.xml
Aug 06 15:31:36 Arch thermald[598]: [1596742296][WARN]Unsupported cpu model, use thermal-conf.xml file or run with --ignore-cpuid-checkIt seems like the culprit could be amdgpu-fan and I should stop using it but having software I can use to scale the fan speed to dissipate heat more so than with the defaults with the firmware is useful.
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#12 2020-08-06 20:02:29
- seth
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Re: [SOLVED] Computer crashing during heavy load (overheating GPU?)
https://github.com/chestm007/amdgpu-fan/issues
If you get a hard reboot, there's unlikely anything meaningful in the logs.
thermald is actually intels CPU thermal management tool that doesn't seem to support your CPU at all.
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#13 2020-08-06 23:28:03
- mjd119
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Re: [SOLVED] Computer crashing during heavy load (overheating GPU?)
https://github.com/chestm007/amdgpu-fan/issues
If you get a hard reboot, there's unlikely anything meaningful in the logs.
thermald is actually intels CPU thermal management tool that doesn't seem to support your CPU at all.
Every shutdown I have gotten has been a hard shutdown (no warning and no indication it's shutting down). I thought that was implied but I should've clarified. I think I'll avoid the amdgpu-fan package for now. I suppose that with the amdgpu-fan service on, lm_sensors doesn't report the my RX 5700 fan rpm properly. So it looks like I've solved 2 problems here. Should I mark this post as solved or wait until I'm absolutely sure the problem is solved (no hard shutdowns out of nowhere)?
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#14 2020-08-07 11:16:29
- seth
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Re: [SOLVED] Computer crashing during heavy load (overheating GPU?)
I perfectly understood that you're facing hard reboots. I just wanted to point out that the journal won't really tell us what's going wrong.
Does sensors now report the actual fan speed then?
About marking the topic: your take. If you feel that this is it, you can mark it as solved and forget about it. Then you may have to revisit and "unsolve" it later.
Otherwise you'll just have ensure that you don't forget about it.
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#15 2020-08-08 18:20:09
- mjd119
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Re: [SOLVED] Computer crashing during heavy load (overheating GPU?)
I perfectly understood that you're facing hard reboots. I just wanted to point out that the journal won't really tell us what's going wrong.
Does sensors now report the actual fan speed then?About marking the topic: your take. If you feel that this is it, you can mark it as solved and forget about it. Then you may have to revisit and "unsolve" it later.
Otherwise you'll just have ensure that you don't forget about it.
Sensors reports the fan speed (rpm) correctly if I am not running amdgpu-fan. If I'm running it, the fan speed is always reported as 0. If I'm not running it, sensors appears to report the fan speed accurately. I'll mark this as solved for now because I have not had hard shutdowns that are predictable. I've been trying to get Fallout 3 to run and had some shutdowns but that's confined to this specific game. I could only get it working on Linux and not Windows.
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#16 2020-08-08 20:02:14
- merlock
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- Registered: 2018-10-30
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Re: [SOLVED] Computer crashing during heavy load (overheating GPU?)
Maybe take a look at radeon-profile-git and radeon-profile-daemon-git in the AUR.
I don't game, but running folding@home, 100% GPU...(Radeon RX560):
amdgpu-pci-0100
Adapter: PCI adapter
vddgfx: 1.11 V
fan1: 2526 RPM (min = 0 RPM, max = 3600 RPM)
edge: +57.0°C (crit = +94.0°C, hyst = -273.1°C)
power1: 54.10 W (cap = 70.00 W)I can also set my own custom fan speed curves as well...
Eenie meenie, chili beanie, the spirits are about to speak -- Bullwinkle J. Moose
It's a big club...and you ain't in it -- George Carlin
Registered Linux user #149839
perl -e 'print$i=pack(c5,(41*2),sqrt(7056),(unpack(c,H)-2),oct(115),10); '
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#17 2020-08-08 20:09:48
- thatsallyourspaceships
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Re: [SOLVED] Computer crashing during heavy load (overheating GPU?)
Doubt temperature fault look through all your logs, the gpu doesnt overheat after 60sec "full load" no fan
just saying
Last edited by thatsallyourspaceships (2020-08-08 20:10:22)
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