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#1 2020-08-28 06:16:51

zombieagain
Member
Registered: 2017-03-09
Posts: 9

Crashplan starting and stopping

Hi,

I noticed (I don't know when it started happening but probably in the past 3-4 weeks) that crashplan starts and stops continuously. I'm looking for some suggestions on how to debug this.

journalctl output

sudo journalctl -u crashplan-pro.service -r

Aug 28 08:10:05 joy-server systemd[1]: crashplan-pro.service: Scheduled restart job, restart counter is at 57.
Aug 28 08:10:05 joy-server systemd[1]: crashplan-pro.service: Succeeded.
Aug 28 08:10:05 joy-server CrashPlanEngine[9831]: OK
Aug 28 08:10:04 joy-server CrashPlanEngine[9831]: Stopping Code42 Service ... /opt/crashplan/bin/CrashPlanEngine: line 154: kill: (9784) - No such process
Aug 28 08:09:59 joy-server systemd[1]: Started CrashPlanPRO Backup Engine.
Aug 28 08:09:59 joy-server CrashPlanEngine[9764]: OK
Aug 28 08:09:59 joy-server CrashPlanEngine[9764]: Starting Code42 Service ... Using standard startup
Aug 28 08:09:59 joy-server systemd[1]: Starting CrashPlanPRO Backup Engine...
Aug 28 08:09:59 joy-server systemd[1]: Stopped CrashPlanPRO Backup Engine.
Aug 28 08:09:59 joy-server systemd[1]: crashplan-pro.service: Scheduled restart job, restart counter is at 56.
Aug 28 08:09:59 joy-server systemd[1]: crashplan-pro.service: Succeeded.
Aug 28 08:09:59 joy-server CrashPlanEngine[9741]: OK
Aug 28 08:09:58 joy-server CrashPlanEngine[9741]: Stopping Code42 Service ... /opt/crashplan/bin/CrashPlanEngine: line 154: kill: (9671) - No such process
Aug 28 08:09:53 joy-server systemd[1]: Started CrashPlanPRO Backup Engine.
Aug 28 08:09:53 joy-server CrashPlanEngine[9652]: OK
Aug 28 08:09:53 joy-server CrashPlanEngine[9652]: Starting Code42 Service ... Using standard startup
Aug 28 08:09:53 joy-server systemd[1]: Starting CrashPlanPRO Backup Engine...
Aug 28 08:09:53 joy-server systemd[1]: Stopped CrashPlanPRO Backup Engine.
Aug 28 08:09:53 joy-server systemd[1]: crashplan-pro.service: Scheduled restart job, restart counter is at 55.
Aug 28 08:09:52 joy-server systemd[1]: crashplan-pro.service: Succeeded.
Aug 28 08:09:52 joy-server CrashPlanEngine[9632]: OK
Aug 28 08:09:51 joy-server CrashPlanEngine[9632]: Stopping Code42 Service ... /opt/crashplan/bin/CrashPlanEngine: line 154: kill: (9585) - No such process
Aug 28 08:09:46 joy-server systemd[1]: Started CrashPlanPRO Backup Engine.
Aug 28 08:09:46 joy-server CrashPlanEngine[9566]: OK
Aug 28 08:09:46 joy-server CrashPlanEngine[9566]: Starting Code42 Service ... Using standard startup
Aug 28 08:09:46 joy-server systemd[1]: Starting CrashPlanPRO Backup Engine...
Aug 28 08:09:46 joy-server systemd[1]: Stopped CrashPlanPRO Backup Engine.
Aug 28 08:09:46 joy-server systemd[1]: crashplan-pro.service: Scheduled restart job, restart counter is at 54.
Aug 28 08:09:46 joy-server systemd[1]: crashplan-pro.service: Succeeded.
Aug 28 08:09:46 joy-server CrashPlanEngine[9545]: OK
Aug 28 08:09:45 joy-server CrashPlanEngine[9545]: Stopping Code42 Service ... /opt/crashplan/bin/CrashPlanEngine: line 154: kill: (9486) - No such process
Aug 28 08:09:40 joy-server systemd[1]: Started CrashPlanPRO Backup Engine.
Aug 28 08:09:40 joy-server CrashPlanEngine[9467]: OK
Aug 28 08:09:40 joy-server CrashPlanEngine[9467]: Starting Code42 Service ... Using standard startup
Aug 28 08:09:40 joy-server systemd[1]: Starting CrashPlanPRO Backup Engine...
Aug 28 08:09:40 joy-server systemd[1]: Stopped CrashPlanPRO Backup Engine.
Aug 28 08:09:40 joy-server systemd[1]: crashplan-pro.service: Scheduled restart job, restart counter is at 53.
Aug 28 08:09:40 joy-server systemd[1]: crashplan-pro.service: Succeeded.
Aug 28 08:09:40 joy-server CrashPlanEngine[9444]: OK
Aug 28 08:09:39 joy-server CrashPlanEngine[9444]: Stopping Code42 Service ... /opt/crashplan/bin/CrashPlanEngine: line 154: kill: (9397) - No such process
Aug 28 08:09:34 joy-server systemd[1]: Started CrashPlanPRO Backup Engine.
Aug 28 08:09:34 joy-server CrashPlanEngine[9378]: OK
Aug 28 08:09:34 joy-server CrashPlanEngine[9378]: Starting Code42 Service ... Using standard startup
Aug 28 08:09:34 joy-server systemd[1]: Starting CrashPlanPRO Backup Engine...
Aug 28 08:09:34 joy-server systemd[1]: Stopped CrashPlanPRO Backup Engine.
Aug 28 08:09:34 joy-server systemd[1]: crashplan-pro.service: Scheduled restart job, restart counter is at 52.
Aug 28 08:09:34 joy-server systemd[1]: crashplan-pro.service: Succeeded.
Aug 28 08:09:34 joy-server CrashPlanEngine[9358]: OK
Aug 28 08:09:33 joy-server CrashPlanEngine[9358]: Stopping Code42 Service ... /opt/crashplan/bin/CrashPlanEngine: line 154: kill: (9312) - No such process

and this is the service configuration

sudo systemctl cat crashplan-pro.service 
# /etc/systemd/system/crashplan-pro.service
[Unit]
Description=CrashPlanPRO Backup Engine
After=network.target

[Service]

Type=forking
PIDFile=/opt/crashplan/Code42Service.pid
EnvironmentFile=/opt/crashplan/bin/run.conf
WorkingDirectory=/opt/crashplan
ExecStart=/opt/crashplan/bin/CrashPlanEngine start
ExecStop=/opt/crashplan/bin/CrashPlanEngine stop
Restart=always

[Install]
WantedBy=multi-user.target

Thanks!

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#2 2020-08-28 12:32:54

2ManyDogs
Forum Moderator
Registered: 2012-01-15
Posts: 3,329

Re: Crashplan starting and stopping

Moving to AUR issues.

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