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OrigBitmancer

Member

Registered: 2019-01-22

Posts: 144

CUPS default paper issue

I have grepped everything I can find... ;-(

My printer is being told that the job wants a Glossy paper to use instead of plain/normal.
AS a result the printer holds my job until I tell it to proceed with whatever it has loaded.
(And this should be printer-independent. However, in case it matters, I am using EPSON_WF-2650_Series with CUPS.)

The .ppd contains the lines:

...
*OpenUI *MediaType/Print Quality: PickOne
*OrderDependency: 20 AnySetup *MediaType
*DefaultMediaType: PLAIN_NORMAL
*MediaType PLAIN_HIGH/plain papers-High: "<</HWResolution[360 360]>>setpagedevice"
*MediaType PLAIN_NORMAL/plain papers-Standard: "<</HWResolution[360 360]>>setpagedevice"
...

Could some kind soul please tell me where to look next for debugging this?

Anchorman

Member

Registered: 2020-07-26

Posts: 49

Website

Re: CUPS default paper issue

The only thing i can think of is checking the selected paper type in the CUPS default printer options.

paulkerry

Member

From: Sheffield, UK

Registered: 2014-10-02

Posts: 611

Re: CUPS default paper issue

Saved per-user settings can also affect this - does the same happen to a new user or when using a different application?

OrigBitmancer

Member

Registered: 2019-01-22

Posts: 144

Re: CUPS default paper issue

@paulkerry    Where should I look? It is my personal computer. I guess I am using Gutenprint under CUPS.

@Anchorman   That was what I showed in the snippet. Are you thinking of another place?

My ~/.cups contains only lpoptions, which contains only

Dest EPSON_WF-2650_Series_USB

which is appropriate.

Last edited by OrigBitmancer (2020-08-27 21:17:57)

OrigBitmancer

Member

Registered: 2019-01-22

Posts: 144

Re: CUPS default paper issue

Thu Aug 27 16:13:32 ~>lpoptions
copies=1 device-uri=usb://EPSON/WF-2650%20Series?serial=554C55593335383734&interface=1 finishings=3 job-cancel-after=10800 
job-hold-until=no-hold job-priority=50 job-sheets=none,none marker-change-time=0 number-up=1 printer-commands=none 
printer-info='EPSON WF-2650 Series' printer-is-accepting-jobs=true printer-is-shared=true printer-is-temporary=false printer-location=Console 
printer-make-and-model='EPSON WF-2650 Series , Epson Inkjet Printer Driver (ESC/P-R) for Linux' printer-state=3 
printer-state-change-time=1598560563 printer-state-reasons=none printer-type=135196 
printer-uri-supported=ipp://localhost/printers/EPSON_WF-2650_Series

(Line breaks inserted for legibility)

Last edited by OrigBitmancer (2020-08-27 21:20:42)

Anchorman

Member

Registered: 2020-07-26

Posts: 49

Website

Re: CUPS default paper issue

Oh i was not even aware of the PPD files
I just use the web configuration tool.

OrigBitmancer

Member

Registered: 2019-01-22

Posts: 144

Re: CUPS default paper issue

"...web configuration tool."

Me, too!!! Far preferred. However, as an admin of some sort since 1991, I take it personally when I cannot debug a printer!

Also, in all the error_log files this month,

{date stamp}  [CGI] cgiSetVariable: DEFCHOICE=\"PLAIN_NORMAL\"

Last edited by OrigBitmancer (2020-08-28 16:17:37)

Anchorman

Member

Registered: 2020-07-26

Posts: 49

Website

Re: CUPS default paper issue

Yes printer problems often get taken very seriously Think of office space for example. Or my Epson refusing to work with a half full cartridge that is not of the brand Epson... i have been told that they do this on purpose...
But i digress and am not helping this topic so i shall be silent now.

Lone_Wolf

Administrator

From: Netherlands, Europe

Registered: 2005-10-04

Posts: 14,893

Re: CUPS default paper issue

There are many document types that allow a document to override default paper setting with a per document setting [1]  .
Check wat the papersize / type is set to in the document(s).

If this happens with all documents , check the documentation for the printer.
Often you can select which input tray is to be used for non-standard paper size/type . Just set it to the input tray with the regular paper.

[1]
You don't want to know how many times i've had to change papersize from US letter to A4 (and reverse) manually in a document so users could print them.
This included documents that were supposed to be read-only .

One of my former employers investigated getting the office application to behave. It was found to be possible, but would increase the TCO substantially.

The chosen solution was the purchase of a 3rd party print-to-pdf solution that created pdf files using PostScript only and make using it mandatory.
Its TCO was low and it worked great.

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