Arch Linux

bapturp

Member

Registered: 2020-12-30

Posts: 2

[SOLVED] 1 of 4 usb port not working

I've installed Arch on my freshly acquired thinkpad x1 gen5. The installation went fine and my system is running smoothly except for 1 usb port.  The usb type a port located on the right side is not working.
dmesg doesn't print anything when I plug a device on this particular port (I've tried a usb mice, keyboard, usb drive, yubikey...). It's quite surprising that this port is not working since I've installed Arch from a USB drive plugged in this port without any issue.

The 3 others ports are working fine (2 usb-c 1 usb-a) all located on the left side.

ps: My system and firmware are up-to-date.

➜  ~ lsusb
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 005: ID 138a:0097 Validity Sensors, Inc. 
Bus 001 Device 004: ID 04ca:7067 Lite-On Technology Corp. Integrated Camera
Bus 001 Device 003: ID 8087:0a2b Intel Corp. Bluetooth wireless interface
Bus 001 Device 008: ID 046d:c52b Logitech, Inc. Unifying Receiver
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

*Logitech, Inc. Unifying Receiver is my mice receiver plugged on the left side usb-a port.

➜  ~ lspci
00:00.0 Host bridge: Intel Corporation Xeon E3-1200 v6/7th Gen Core Processor Host Bridge/DRAM Registers (rev 02)
00:02.0 VGA compatible controller: Intel Corporation HD Graphics 620 (rev 02)
00:08.0 System peripheral: Intel Corporation Xeon E3-1200 v5/v6 / E3-1500 v5 / 6th/7th/8th Gen Core Processor Gaussian Mixture Model
00:14.0 USB controller: Intel Corporation Sunrise Point-LP USB 3.0 xHCI Controller (rev 21)
00:14.2 Signal processing controller: Intel Corporation Sunrise Point-LP Thermal subsystem (rev 21)
00:16.0 Communication controller: Intel Corporation Sunrise Point-LP CSME HECI #1 (rev 21)
00:1c.0 PCI bridge: Intel Corporation Sunrise Point-LP PCI Express Root Port #1 (rev f1)
00:1c.2 PCI bridge: Intel Corporation Sunrise Point-LP PCI Express Root Port #3 (rev f1)
00:1c.4 PCI bridge: Intel Corporation Sunrise Point-LP PCI Express Root Port #5 (rev f1)
00:1d.0 PCI bridge: Intel Corporation Sunrise Point-LP PCI Express Root Port #9 (rev f1)
00:1f.0 ISA bridge: Intel Corporation Sunrise Point LPC Controller/eSPI Controller (rev 21)
00:1f.2 Memory controller: Intel Corporation Sunrise Point-LP PMC (rev 21)
00:1f.3 Audio device: Intel Corporation Sunrise Point-LP HD Audio (rev 21)
00:1f.4 SMBus: Intel Corporation Sunrise Point-LP SMBus (rev 21)
00:1f.6 Ethernet controller: Intel Corporation Ethernet Connection (4) I219-V (rev 21)
02:00.0 Unassigned class [ff00]: Realtek Semiconductor Co., Ltd. RTS525A PCI Express Card Reader (rev 01)
04:00.0 Network controller: Intel Corporation Wireless 8265 / 8275 (rev 88)
05:00.0 Non-Volatile memory controller: Lenovo Device 0003

Last edited by bapturp (2020-12-31 10:01:59)

bapturp

Member

Registered: 2020-12-30

Posts: 2

Re: [SOLVED] 1 of 4 usb port not working

I've solved my issue by resetting my UEFI to default (factory). I didn't find any relevant option that could disable a single USB port but somehow resetting UEFI to the default config did the job. Then I had to boot on the Arch installer to re-create the boot entry with bootctl --path=/boot install.

I hope this can help someone in the future, cheers!