Arch immediate shutdown upon AC Power Removal

Frostmaine · 2021-01-22 10:02:36

I have been trying to solve a battery issue involving my recently purchased Thinkpad X1 Carbon. It is knew so I highly doubt a battery malfunction, I have already done a battery hardware reset.

The moment I unplug the ac power cable the system shutsdown.
This is the output of journalctl up until the abrupt shutdown.

Jan 22 04:49:39 Avalon kernel: kauditd_printk_skb: 9 callbacks suppressed
Jan 22 04:49:39 Avalon kernel: audit: type=1131 audit(1611308979.072:69): pid=1 uid=0 auid=4294967295 ses=4294967295 msg='unit=user@976 comm="systemd" exe="/usr/lib/systemd/systemd" hostname=? addr=? terminal=? res=success'
Jan 22 04:49:39 Avalon systemd[1]: Stopping User Runtime Directory /run/user/976...
Jan 22 04:49:39 Avalon systemd[950]: run-user-976.mount: Succeeded.
Jan 22 04:49:39 Avalon systemd[1]: run-user-976.mount: Succeeded.
Jan 22 04:49:39 Avalon systemd[1]: user-runtime-dir@976.service: Succeeded.
Jan 22 04:49:39 Avalon systemd[1]: Stopped User Runtime Directory /run/user/976.
Jan 22 04:49:39 Avalon audit[1]: SERVICE_STOP pid=1 uid=0 auid=4294967295 ses=4294967295 msg='unit=user-runtime-dir@976 comm="systemd" exe="/usr/lib/systemd/systemd" hostname=? addr=? terminal=? res=success'
Jan 22 04:49:39 Avalon systemd[1]: Removed slice User Slice of UID 976.
Jan 22 04:49:39 Avalon kernel: audit: type=1131 audit(1611308979.092:70): pid=1 uid=0 auid=4294967295 ses=4294967295 msg='unit=user-runtime-dir@976 comm="systemd" exe="/usr/lib/systemd/systemd" hostname=? addr=? terminal=? res=success'
Jan 22 04:49:40 Avalon root[1279]: ACPI group/action undefined: ibm/hotkey / LEN0268:00
Jan 22 04:49:50 Avalon systemd[1]: systemd-hostnamed.service: Succeeded.
Jan 22 04:49:50 Avalon audit[1]: SERVICE_STOP pid=1 uid=0 auid=4294967295 ses=4294967295 msg='unit=systemd-hostnamed comm="systemd" exe="/usr/lib/systemd/systemd" hostname=? addr=? terminal=? res=success'
Jan 22 04:49:50 Avalon kernel: audit: type=1131 audit(1611308990.778:71): pid=1 uid=0 auid=4294967295 ses=4294967295 msg='unit=systemd-hostnamed comm="systemd" exe="/usr/lib/systemd/systemd" hostname=? addr=? terminal=? res=success'
Jan 22 04:49:50 Avalon audit: BPF prog-id=18 op=UNLOAD
Jan 22 04:49:50 Avalon audit: BPF prog-id=17 op=UNLOAD
Jan 22 04:49:50 Avalon kernel: audit: type=1334 audit(1611308990.902:72): prog-id=18 op=UNLOAD
Jan 22 04:49:50 Avalon kernel: audit: type=1334 audit(1611308990.902:73): prog-id=17 op=UNLOAD
Jan 22 04:49:55 Avalon root[1305]: ACPI group/action undefined: ibm/hotkey / LEN0268:00
Jan 22 04:50:15 Avalon root[1309]: ACPI group/action undefined: ibm/hotkey / LEN0268:00
Jan 22 04:50:26 Avalon root[1349]: ACPI group/action undefined: ibm/hotkey / LEN0268:00
Jan 22 04:50:32 Avalon root[1356]: ACPI group/action undefined: ibm/hotkey / LEN0268:00
Jan 22 04:50:45 Avalon root[1376]: ACPI group/action undefined: ibm/hotkey / LEN0268:00
Jan 22 04:51:14 Avalon root[1380]: ACPI group/action undefined: ibm/hotkey / LEN0268:00

Output of acpi_listen
ibm/hotkey LEN0268:00 00000080 00006032

Last edited by Frostmaine (2021-01-22 10:14:34)

seth · 2021-01-22 14:55:34

Does "acpi -b" show the battery? At what charging status/level?

Archlin · 2021-01-22 15:24:24

Did you use/read the Thinkpad wiki that applies to your device to get everything up and running?
Perhaps you did mis something.

Frostmaine · 2021-01-23 00:36:26

There is very little to do with the gen 8 carbon. Unless I need to also do the things for the basic carbon article but I doubt it. I am using Lenovo's firmware update service. I did everything on the Gen 8 wiki page, https://wiki.archlinux.org/index.php/Le … on_(Gen_8)

Frostmaine · 2021-01-23 00:39:12

seth wrote:

Does "acpi -b" show the battery? At what charging status/level?

The output of acpi -b

Battery 0: Unknown, 0%

The output of dmesg | grep battery

[ 0.000000] Command line: BOOT_IMAGE=/boot/vmlinuz-linux root=UUID=****** rw loglevel=3 quiet resume battery acpi_call tp_smapi thinkpad_acpi
[ 0.067522] Kernel command line: BOOT_IMAGE=/boot/vmlinuz-linux root=UUID=****** rw loglevel=3 quiet resume battery acpi_call tp_smapi thinkpad_acpi
[ 0.811490] battery: ACPI: Battery Slot [BAT0] (battery present)
[ 0.844122] battery
[ 1.963388] thinkpad_acpi: battery 1 registered (start 0, stop 100)
[ 1.963393] battery: new extension: ThinkPad Battery Extension

loqs · 2021-01-23 00:46:56

Command line: BOOT_IMAGE=/boot/vmlinuz-linux root=UUID=****** rw loglevel=3 quiet resume battery acpi_call tp_smapi thinkpad_acpi

Did something go wrong with bootloader configuration? resume is not assigned a device and battery acpi_call tp_smapi thinkpad_acpi are listed as kernel parameters.

Frostmaine · 2021-01-23 02:47:27

So I removed those kernel parameters and set resume to load from my swap partition.

Specifically I set my grub default linux parameters to

loglevel=3 quiet resume=/dev/nvme0n1p2

acpi -b now reads

Battery 0: Charging, 0%, charging at zero rate - will never fully charge.

dmesg | grep battery

[ 0.830612] battery: ACPI: Battery Slot [BAT0] (battery present)
[ 2.162072] thinkpad_acpi: battery 1 registered (start 0, stop 100)
[ 2.162076] battery: new extension: ThinkPad Battery Extension

So the acpi battery message is no longer unknown but it is charging at zero rate. Which is interesting.

acpi -a confirms that I am plugged in and connected. I have to assume there is a software issue I am missing. As it is a brand new machine, and I have reset the battery.

seth · 2021-01-23 09:31:38

I have already done a battery hardware reset.

…
Did you try the battery w/ a different software stack - or a voltmeter?
Does the BIOS/UEFI report the charge level?

Frostmaine · 2021-01-25 05:59:02

Just ordered a voltmeter (thanks for the excuse to do so), and I cannot find the charge level in the bios.

Frostmaine · 2021-01-29 10:08:29

Alright for those still interested here is another info dump of diagnostic information.

[frost@Avalon ~]$ upower -i /org/freedesktop/UPower/devices/battery_BAT0

native-path: BAT0
vendor: Celxpert
model: 5B10W13932
serial: 5829
power supply: yes
updated: Fri Jan 29 05:04:52 2021 (95 seconds ago)
has history: yes
has statistics: yes
battery
present: yes
rechargeable: yes
state: charging
warning-level: none
energy: 0 Wh
energy-empty: 0 Wh
energy-full: 47.94 Wh
energy-full-design: 51 Wh
energy-rate: 0 W
voltage: 12.078 V
percentage: 0%
capacity: 94%
technology: lithium-polymer
icon-name: 'battery-caution-charging-symbolic'
History (charge):
1611914692 0.000 unknown
History (rate):
1611914692 0.000 unknown

ewaller · 2021-01-29 17:16:39

That data is not sane. One cannot charge at zero Watts. And, a battery really cannot really be at 0 Watt Hours and still be serviceable (at least not a Lithium-polymer battery).
OTOH, the SMBus is clearly talking to it, as you know that it is a Celxpert model 5B10W13932 serial number 5829.

If you do try to measure the voltage with a meter, please be very careful not to short the battery; A Li-po battery can deliver a lot of energy very quickly.

Is that the battery that came with your system, or is it an after market part?

Frostmaine · 2021-01-30 03:17:55

It came with the system brand new. Only had this machine for 3 months

seth · 2021-01-30 07:35:50

seth wrote:

Did you try the battery w/ a different software stack?

Ie. some live-distro…

Did it come inititally charged or were you facing this situation immediately?

twelveeighty · 2021-01-30 14:50:04

Albeit a different brand, I have had dead-on-arrival battery units with brand-new Dell laptops in the past, so it's entirely possible your laptop was a dud. It should still be under warranty.

Arch Linux

#1 2021-01-22 10:02:36

Arch immediate shutdown upon AC Power Removal

#2 2021-01-22 14:55:34

Re: Arch immediate shutdown upon AC Power Removal

#3 2021-01-22 15:24:24

Re: Arch immediate shutdown upon AC Power Removal

#4 2021-01-23 00:36:26

Re: Arch immediate shutdown upon AC Power Removal

#5 2021-01-23 00:39:12

Re: Arch immediate shutdown upon AC Power Removal

#6 2021-01-23 00:46:56

Re: Arch immediate shutdown upon AC Power Removal

#7 2021-01-23 02:47:27

Re: Arch immediate shutdown upon AC Power Removal

#8 2021-01-23 09:31:38

Re: Arch immediate shutdown upon AC Power Removal

#9 2021-01-25 05:59:02

Re: Arch immediate shutdown upon AC Power Removal

#10 2021-01-29 10:08:29

Re: Arch immediate shutdown upon AC Power Removal

#11 2021-01-29 17:16:39

Re: Arch immediate shutdown upon AC Power Removal

#12 2021-01-30 03:17:55

Re: Arch immediate shutdown upon AC Power Removal

#13 2021-01-30 07:35:50

Re: Arch immediate shutdown upon AC Power Removal

#14 2021-01-30 14:50:04

Re: Arch immediate shutdown upon AC Power Removal

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