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#1 2021-02-02 22:53:35

MayaTheShy
Member
Registered: 2021-02-02
Posts: 3

cannot find driver for GA-AX370-Gaming 5 on board HD realtek audio

Hello, I am trying to find some realtek HD audio driver for my system. I really need some kind of driver because I got a logitech 5.1 surround sound that required to be plugged to 3 audio jack (subwoofer, rear left/right, front stereo).
For now none of the motherboard audio output works

So the realtek audio device is from in my motherboard.
specs :
aorus gigabyte ga-ax370-Gaming 5
ryzen 1800x
gtx 950
16 gb ram
im on a fresh arch install from today


here the lspci output :
00:00.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-0fh) Root Complex
00:00.2 IOMMU: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-0fh) I/O Memory Management Unit
00:01.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-1fh) PCIe Dummy Host Bridge
00:01.3 PCI bridge: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-0fh) PCIe GPP Bridge
00:02.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-1fh) PCIe Dummy Host Bridge
00:03.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-1fh) PCIe Dummy Host Bridge
00:03.1 PCI bridge: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-0fh) PCIe GPP Bridge
00:04.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-1fh) PCIe Dummy Host Bridge
00:07.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-1fh) PCIe Dummy Host Bridge
00:07.1 PCI bridge: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-0fh) Internal PCIe GPP Bridge 0 to Bus B
00:08.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-1fh) PCIe Dummy Host Bridge
00:08.1 PCI bridge: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-0fh) Internal PCIe GPP Bridge 0 to Bus B
00:14.0 SMBus: Advanced Micro Devices, Inc. [AMD] FCH SMBus Controller (rev 59)
00:14.3 ISA bridge: Advanced Micro Devices, Inc. [AMD] FCH LPC Bridge (rev 51)
00:18.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-0fh) Data Fabric: Device 18h; Function 0
00:18.1 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-0fh) Data Fabric: Device 18h; Function 1
00:18.2 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-0fh) Data Fabric: Device 18h; Function 2
00:18.3 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-0fh) Data Fabric: Device 18h; Function 3
00:18.4 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-0fh) Data Fabric: Device 18h; Function 4
00:18.5 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-0fh) Data Fabric: Device 18h; Function 5
00:18.6 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-0fh) Data Fabric: Device 18h; Function 6
00:18.7 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-0fh) Data Fabric: Device 18h; Function 7
01:00.0 USB controller: Advanced Micro Devices, Inc. [AMD] X370 Series Chipset USB 3.1 xHCI Controller (rev 02)
01:00.1 SATA controller: Advanced Micro Devices, Inc. [AMD] X370 Series Chipset SATA Controller (rev 02)
01:00.2 PCI bridge: Advanced Micro Devices, Inc. [AMD] X370 Series Chipset PCIe Upstream Port (rev 02)
02:00.0 PCI bridge: Advanced Micro Devices, Inc. [AMD] 300 Series Chipset PCIe Port (rev 02)
02:02.0 PCI bridge: Advanced Micro Devices, Inc. [AMD] 300 Series Chipset PCIe Port (rev 02)
02:03.0 PCI bridge: Advanced Micro Devices, Inc. [AMD] 300 Series Chipset PCIe Port (rev 02)
02:04.0 PCI bridge: Advanced Micro Devices, Inc. [AMD] 300 Series Chipset PCIe Port (rev 02)
03:00.0 USB controller: ASMedia Technology Inc. ASM1143 USB 3.1 Host Controller
04:00.0 Ethernet controller: Intel Corporation I211 Gigabit Network Connection (rev 03)
05:00.0 Ethernet controller: Qualcomm Atheros Killer E2500 Gigabit Ethernet Controller (rev 10)
07:00.0 VGA compatible controller: NVIDIA Corporation GM206 [GeForce GTX 950] (rev a1)
07:00.1 Audio device: NVIDIA Corporation GM206 High Definition Audio Controller (rev a1)
08:00.0 Non-Essential Instrumentation [1300]: Advanced Micro Devices, Inc. [AMD] Zeppelin/Raven/Raven2 PCIe Dummy Function
08:00.2 Encryption controller: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-0fh) Platform Security Processor
08:00.3 USB controller: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-0fh) USB 3.0 Host Controller
09:00.0 Non-Essential Instrumentation [1300]: Advanced Micro Devices, Inc. [AMD] Zeppelin/Renoir PCIe Dummy Function
09:00.2 SATA controller: Advanced Micro Devices, Inc. [AMD] FCH SATA Controller [AHCI mode] (rev 51)
09:00.3 Audio device: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 00h-0fh) HD Audio Controller

lsusb :

Bus 006 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 005 Device 002: ID 0d8c:0005 C-Media Electronics, Inc. Blue Snowball
Bus 005 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 003: ID 0bda:0411 Realtek Semiconductor Corp. Hub
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 007: ID 046d:c52b Logitech, Inc. Unifying Receiver
Bus 001 Device 006: ID 2516:0004 Cooler Master Co., Ltd. Storm QuickFire Rapid Mechanical Keyboard
Bus 001 Device 005: ID 0bda:5411 Realtek Semiconductor Corp. RTS5411 Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

I'm pretty experienced with arch (tho my experience might be old) and I looked just about everywhere I could today without any answer, posting here hoping someone knows something I don't.

Last edited by MayaTheShy (2021-02-03 01:02:03)

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#2 2021-02-02 23:53:49

V1del
Forum Moderator
Registered: 2012-10-16
Posts: 25,351

Re: cannot find driver for GA-AX370-Gaming 5 on board HD realtek audio

All drivers of relevance in this space are usually in the kernel and already installed (... potentially lacking linux-firmware or sof-firmware or so). What did you check or are using to test on whether all channels are supported or not?

What are your outputs of

aplay -l
amixer -c0
sudo dmesg | grep -E 'snd|sof'

post these

[code]code tags[/code]

and edit your existing post to wrap the already posted outputs relevantly. Also adjust the title to something that more accurately reflects the question you are asking.

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#3 2021-02-03 00:59:05

MayaTheShy
Member
Registered: 2021-02-02
Posts: 3

Re: cannot find driver for GA-AX370-Gaming 5 on board HD realtek audio

For now I've been able to get no sound output at all from that audio card, I know that it does support 5.1 cause I made it work on windows in the past

Okay So I ran those and here is the result :

aplay :

card 0: NVidia [HDA NVidia], device 3: HDMI 0 [HDMI 0]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: NVidia [HDA NVidia], device 7: HDMI 1 [HDMI 1]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: NVidia [HDA NVidia], device 8: HDMI 2 [HDMI 2]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: NVidia [HDA NVidia], device 9: HDMI 3 [HDMI 3]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: NVidia [HDA NVidia], device 10: HDMI 4 [HDMI 4]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: NVidia [HDA NVidia], device 11: HDMI 5 [HDMI 5]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: NVidia [HDA NVidia], device 12: HDMI 6 [HDMI 6]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 1: HDMI [HDA ATI HDMI], device 3: HDMI 0 [HDMI 0]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 1: HDMI [HDA ATI HDMI], device 7: HDMI 1 [HDMI 1]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 1: HDMI [HDA ATI HDMI], device 8: HDMI 2 [HDMI 2]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 1: HDMI [HDA ATI HDMI], device 9: HDMI 3 [HDMI 3]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 2: Generic [HD-Audio Generic], device 0: ALC1220 Analog [ALC1220 Analog]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 2: Generic [HD-Audio Generic], device 1: ALC1220 Digital [ALC1220 Digital]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 2: Generic [HD-Audio Generic], device 4: ALC1220 Analog [ALC1220 Analog]
  Subdevices: 1/1
  Subdevice #0: subdevice #0

amixer :

Simple mixer control 'IEC958',0
  Capabilities: pswitch pswitch-joined
  Playback channels: Mono
  Mono: Playback [on]
Simple mixer control 'IEC958',1
  Capabilities: pswitch pswitch-joined
  Playback channels: Mono
  Mono: Playback [on]
Simple mixer control 'IEC958',2
  Capabilities: pswitch pswitch-joined
  Playback channels: Mono
  Mono: Playback [on]
Simple mixer control 'IEC958',3
  Capabilities: pswitch pswitch-joined
  Playback channels: Mono
  Mono: Playback [on]
Simple mixer control 'IEC958',4
  Capabilities: pswitch pswitch-joined
  Playback channels: Mono
  Mono: Playback [on]
Simple mixer control 'IEC958',5
  Capabilities: pswitch pswitch-joined
  Playback channels: Mono
  Mono: Playback [on]
Simple mixer control 'IEC958',6
  Capabilities: pswitch pswitch-joined
  Playback channels: Mono
  Mono: Playback [on]

#3 sudo dmesg :

[    4.222773] snd_hda_intel 0000:07:00.1: Disabling MSI
[    4.222780] snd_hda_intel 0000:07:00.1: Handle vga_switcheroo audio client
[    4.222932] snd_hda_intel 0000:08:00.1: enabling device (0000 -> 0002)
[    4.222981] snd_hda_intel 0000:08:00.1: Force to non-snoop mode
[    4.223181] snd_hda_intel 0000:0a:00.3: enabling device (0000 -> 0002)
[    4.309046] snd_hda_codec_realtek hdaudioC2D0: autoconfig for ALC1220: line_outs=3 (0x14/0x15/0x16/0x0/0x0) type:line
[    4.309048] snd_hda_codec_realtek hdaudioC2D0:    speaker_outs=0 (0x0/0x0/0x0/0x0/0x0)
[    4.309049] snd_hda_codec_realtek hdaudioC2D0:    hp_outs=0 (0x0/0x0/0x0/0x0/0x0)
[    4.309050] snd_hda_codec_realtek hdaudioC2D0:    mono: mono_out=0x0
[    4.309051] snd_hda_codec_realtek hdaudioC2D0:    dig-out=0x1e/0x0
[    4.309051] snd_hda_codec_realtek hdaudioC2D0:    inputs:
[    4.309052] snd_hda_codec_realtek hdaudioC2D0:      Rear Mic=0x18
[    4.309053] snd_hda_codec_realtek hdaudioC2D0:      Line=0x1a
[    4.348024] snd_hda_codec_realtek hdaudioC2D1: autoconfig for ALC1220: line_outs=1 (0x14/0x0/0x0/0x0/0x0) type:hp
[    4.348026] snd_hda_codec_realtek hdaudioC2D1:    speaker_outs=0 (0x0/0x0/0x0/0x0/0x0)
[    4.348027] snd_hda_codec_realtek hdaudioC2D1:    hp_outs=0 (0x0/0x0/0x0/0x0/0x0)
[    4.348027] snd_hda_codec_realtek hdaudioC2D1:    mono: mono_out=0x0
[    4.348028] snd_hda_codec_realtek hdaudioC2D1:    inputs:
[    4.348029] snd_hda_codec_realtek hdaudioC2D1:      Front Mic=0x1a
[    4.675968] usbcore: registered new interface driver snd-usb-audio
[    5.301882] snd_hda_intel 0000:08:00.1: bound 0000:08:00.0 (ops amdgpu_dm_audio_component_bind_ops [amdgpu])

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#4 2021-02-03 07:36:57

V1del
Forum Moderator
Registered: 2012-10-16
Posts: 25,351

Re: cannot find driver for GA-AX370-Gaming 5 on board HD realtek audio

Well the question is what you used to try and check this as I see 3 potential detected cards/devices here, none of which are on index 0 so wouldn't be the default.

#Some more information
aplay -L
amixer -c2
#If any one of the following is working, try passing -c6 instead to simulate the 5.1 setup
speaker-test -c2 -Dhw:2
speaker-test -c2 -Dhw:2,4
speaker-test -c2 -Dhw:2,1

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#5 2021-02-03 20:47:35

MayaTheShy
Member
Registered: 2021-02-02
Posts: 3

Re: cannot find driver for GA-AX370-Gaming 5 on board HD realtek audio

I used gnome settingsfor my testing, two output appears there, Line out and speaker but I did not manage to make it work yesterday. After more fiddling around, I found today that if I set myself on "Line out - Family 17h HD Audio controller" I can get stereo working on the front speaker, but Im still not at a 5.1 as it using only one out of the three audio output. also the left and right are inversed.

Aplay -L

null
    Discard all samples (playback) or generate zero samples (capture)
samplerate
    Rate Converter Plugin Using Samplerate Library
speexrate
    Rate Converter Plugin Using Speex Resampler
jack
    JACK Audio Connection Kit
oss
    Open Sound System
pipewire
    PipeWire Sound Server
pulse
    PulseAudio Sound Server
speex
    Plugin using Speex DSP (resample, agc, denoise, echo, dereverb)
upmix
    Plugin for channel upmix (4,6,8)
vdownmix
    Plugin for channel downmix (stereo) with a simple spacialization
default
    Default ALSA Output (currently PulseAudio Sound Server)
hdmi:CARD=NVidia,DEV=0
    HDA NVidia, HDMI 0
    HDMI Audio Output
hdmi:CARD=NVidia,DEV=1
    HDA NVidia, HDMI 1
    HDMI Audio Output
hdmi:CARD=NVidia,DEV=2
    HDA NVidia, HDMI 2
    HDMI Audio Output
hdmi:CARD=NVidia,DEV=3
    HDA NVidia, HDMI 3
    HDMI Audio Output
hdmi:CARD=NVidia,DEV=4
    HDA NVidia, HDMI 4
    HDMI Audio Output
hdmi:CARD=NVidia,DEV=5
    HDA NVidia, HDMI 5
    HDMI Audio Output
hdmi:CARD=NVidia,DEV=6
    HDA NVidia, HDMI 6
    HDMI Audio Output
usbstream:CARD=NVidia
    HDA NVidia
    USB Stream Output
sysdefault:CARD=Generic
    HD-Audio Generic, ALC1220 Analog
    Default Audio Device
front:CARD=Generic,DEV=0
    HD-Audio Generic, ALC1220 Analog
    Front output / input
surround21:CARD=Generic,DEV=0
    HD-Audio Generic, ALC1220 Analog
    2.1 Surround output to Front and Subwoofer speakers
surround40:CARD=Generic,DEV=0
    HD-Audio Generic, ALC1220 Analog
    4.0 Surround output to Front and Rear speakers
surround41:CARD=Generic,DEV=0
    HD-Audio Generic, ALC1220 Analog
    4.1 Surround output to Front, Rear and Subwoofer speakers
surround50:CARD=Generic,DEV=0
    HD-Audio Generic, ALC1220 Analog
    5.0 Surround output to Front, Center and Rear speakers
surround51:CARD=Generic,DEV=0
    HD-Audio Generic, ALC1220 Analog
    5.1 Surround output to Front, Center, Rear and Subwoofer speakers
surround71:CARD=Generic,DEV=0
    HD-Audio Generic, ALC1220 Analog
    7.1 Surround output to Front, Center, Side, Rear and Woofer speakers
iec958:CARD=Generic,DEV=0
    HD-Audio Generic, ALC1220 Digital
    IEC958 (S/PDIF) Digital Audio Output
usbstream:CARD=Generic
    HD-Audio Generic
    USB Stream Output
usbstream:CARD=Snowball
    Blue Snowball
    USB Stream Output

amixer -c2

Simple mixer control 'Mic',0
  Capabilities: cvolume cvolume-joined cswitch cswitch-joined
  Capture channels: Mono
  Limits: Capture 0 - 37
  Mono: Capture 31 [84%] [7.08dB] [on]

all of the speaker test failed like this :

speaker-test 1.2.4

Playback device is hw:2
Stream parameters are 48000Hz, S16_LE, 2 channels
Using 16 octaves of pink noise
Playback open error: -2,No such file or directory

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