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#1 2021-02-20 13:34:17

krypt
Member
Registered: 2016-05-15
Posts: 22

Random system freeze

I have recently gotten a hold of a pretty old laptop. It is a Dell Inspiron N5010. It was running Windows 10 just fine but I went ahead and installed Arch. System freezes at seemingly random times. I have to do a hard reset. I have no idea what is causing this. Journal only has complains from wifi driver. Can you please help me locate the problem?

Model: Dell Inspiron N5010
Kernel: 5.10.16
DE: xfce4

lspci

00:00.0 Host bridge: Intel Corporation Core Processor DRAM Controller (rev 18)
00:01.0 PCI bridge: Intel Corporation Core Processor PCI Express x16 Root Port (rev 18)
00:16.0 Communication controller: Intel Corporation 5 Series/3400 Series Chipset HECI Controller (rev 06)
00:1a.0 USB controller: Intel Corporation 5 Series/3400 Series Chipset USB2 Enhanced Host Controller (rev 06)
00:1b.0 Audio device: Intel Corporation 5 Series/3400 Series Chipset High Definition Audio (rev 06)
00:1c.0 PCI bridge: Intel Corporation 5 Series/3400 Series Chipset PCI Express Root Port 1 (rev 06)
00:1c.1 PCI bridge: Intel Corporation 5 Series/3400 Series Chipset PCI Express Root Port 2 (rev 06)
00:1c.2 PCI bridge: Intel Corporation 5 Series/3400 Series Chipset PCI Express Root Port 3 (rev 06)
00:1c.4 PCI bridge: Intel Corporation 5 Series/3400 Series Chipset PCI Express Root Port 5 (rev 06)
00:1d.0 USB controller: Intel Corporation 5 Series/3400 Series Chipset USB2 Enhanced Host Controller (rev 06)
00:1e.0 PCI bridge: Intel Corporation 82801 Mobile PCI Bridge (rev a6)
00:1f.0 ISA bridge: Intel Corporation HM57 Chipset LPC Interface Controller (rev 06)
00:1f.2 SATA controller: Intel Corporation 5 Series/3400 Series Chipset 6 port SATA AHCI Controller (rev 06)
00:1f.3 SMBus: Intel Corporation 5 Series/3400 Series Chipset SMBus Controller (rev 06)
01:00.0 VGA compatible controller: Advanced Micro Devices, Inc. [AMD/ATI] RV730/M96 [Mobility Radeon HD 4650/5165]
01:00.1 Audio device: Advanced Micro Devices, Inc. [AMD/ATI] RV710/730 HDMI Audio [Radeon HD 4000 series]
12:00.0 Network controller: Broadcom Inc. and subsidiaries BCM4313 802.11bgn Wireless Network Adapter (rev 01)
13:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL810xE PCI Express Fast Ethernet controller (rev 02)
ff:00.0 Host bridge: Intel Corporation Core Processor QuickPath Architecture Generic Non-core Registers (rev 05)
ff:00.1 Host bridge: Intel Corporation Core Processor QuickPath Architecture System Address Decoder (rev 05)
ff:02.0 Host bridge: Intel Corporation Core Processor QPI Link 0 (rev 05)
ff:02.1 Host bridge: Intel Corporation 1st Generation Core i3/5/7 Processor QPI Physical 0 (rev 05)
ff:02.2 Host bridge: Intel Corporation 1st Generation Core i3/5/7 Processor Reserved (rev 05)
ff:02.3 Host bridge: Intel Corporation 1st Generation Core i3/5/7 Processor Reserved (rev 05)

journalctl -p 3 -xb -1

-- Journal begins at Fri 2021-02-19 23:20:49 +03, ends at Sat 2021-02-20 16:26:10 +03. --
Şub 20 14:56:24 nomad2 kernel: Support for cores revisions 0x17 and 0x18 disabled by module param allhwsupport=0. Try b43.allhwsuppor>
Şub 20 14:56:24 nomad2 kernel: brcmsmac bcma0:1: brcms_ops_bss_info_changed: qos enabled: false (implement)
Şub 20 14:56:24 nomad2 kernel: brcmsmac bcma0:1: brcms_ops_config: change power-save mode: false (implement)
-- Journal begins at Fri 2021-02-19 23:20:49 +03, ends at Sat 2021-02-20 16:26:10 +03. --
Şub 20 14:56:24 nomad2 kernel: Support for cores revisions 0x17 and 0x18 disabled by module param allhwsupport=0. Try b43.allhwsuppor>
Şub 20 14:56:24 nomad2 kernel: brcmsmac bcma0:1: brcms_ops_bss_info_changed: qos enabled: false (implement)
Şub 20 14:56:24 nomad2 kernel: brcmsmac bcma0:1: brcms_ops_config: change power-save mode: false (implement)
Şub 20 14:56:24 nomad2 kernel: brcmsmac bcma0:1: brcms_ops_bss_info_changed: qos enabled: false (implement)
Şub 20 14:56:24 nomad2 kernel: brcmsmac bcma0:1: brcms_ops_config: change power-save mode: false (implement)
Şub 20 14:56:33 nomad2 kernel: brcmsmac bcma0:1: brcms_ops_bss_info_changed: qos enabled: false (implement)
Şub 20 14:56:33 nomad2 kernel: brcmsmac bcma0:1: brcms_ops_config: change power-save mode: false (implement)
Şub 20 14:56:34 nomad2 kernel: brcmsmac bcma0:1: brcmsmac: brcms_ops_bss_info_changed: associated
Şub 20 14:56:34 nomad2 kernel: brcmsmac bcma0:1: brcms_ops_bss_info_changed: qos enabled: true (implement)
Şub 20 14:56:34 nomad2 kernel: brcmsmac bcma0:1: brcms_ops_bss_info_changed: arp filtering: 1 addresses (implement)
Şub 20 15:19:33 nomad2 kernel: brcmsmac bcma0:1: brcmsmac: brcms_ops_bss_info_changed: disassociated
Şub 20 15:19:33 nomad2 kernel: brcmsmac bcma0:1: brcms_ops_bss_info_changed: arp filtering: 1 addresses (implement)
Şub 20 15:19:33 nomad2 kernel: brcmsmac bcma0:1: brcms_ops_bss_info_changed: qos enabled: false (implement)
Şub 20 15:19:34 nomad2 kernel: brcmsmac bcma0:1: brcmsmac: brcms_ops_bss_info_changed: associated
Şub 20 15:19:34 nomad2 kernel: brcmsmac bcma0:1: brcms_ops_bss_info_changed: arp filtering: 1 addresses (implement)
Şub 20 15:19:34 nomad2 kernel: brcmsmac bcma0:1: brcms_ops_bss_info_changed: qos enabled: true (implement)
Şub 20 15:30:09 nomad2 kernel: brcmsmac bcma0:1: brcmsmac: brcms_ops_bss_info_changed: disassociated
Şub 20 15:30:09 nomad2 kernel: brcmsmac bcma0:1: brcms_ops_bss_info_changed: arp filtering: 1 addresses (implement)
Şub 20 15:30:09 nomad2 kernel: brcmsmac bcma0:1: brcms_ops_bss_info_changed: qos enabled: false (implement)
Şub 20 15:30:10 nomad2 kernel: brcmsmac bcma0:1: brcms_ops_bss_info_changed: qos enabled: false (implement)
Şub 20 15:30:10 nomad2 kernel: brcmsmac bcma0:1: brcms_ops_config: change power-save mode: false (implement)
Şub 20 15:30:14 nomad2 kernel: brcmsmac bcma0:1: brcms_ops_bss_info_changed: qos enabled: false (implement)
Şub 20 15:30:14 nomad2 kernel: brcmsmac bcma0:1: brcms_ops_config: change power-save mode: false (implement)
Şub 20 15:30:15 nomad2 kernel: brcmsmac bcma0:1: brcmsmac: brcms_ops_bss_info_changed: associated
Şub 20 15:30:15 nomad2 kernel: brcmsmac bcma0:1: brcms_ops_bss_info_changed: qos enabled: true (implement)
Şub 20 15:30:16 nomad2 kernel: brcmsmac bcma0:1: brcms_ops_bss_info_changed: arp filtering: 1 addresses (implement)
Şub 20 15:34:13 nomad2 kernel: brcmsmac bcma0:1: brcmsmac: brcms_ops_bss_info_changed: disassociated
Şub 20 15:34:13 nomad2 kernel: brcmsmac bcma0:1: brcms_ops_bss_info_changed: arp filtering: 1 addresses (implement)
Şub 20 15:34:13 nomad2 kernel: brcmsmac bcma0:1: brcms_ops_bss_info_changed: qos enabled: false (implement)
Şub 20 15:34:13 nomad2 kernel: brcmsmac bcma0:1: brcms_ops_bss_info_changed: qos enabled: false (implement)
Şub 20 15:34:13 nomad2 kernel: brcmsmac bcma0:1: brcms_ops_config: change power-save mode: false (implement)
Şub 20 15:34:19 nomad2 kernel: brcmsmac bcma0:1: brcms_ops_bss_info_changed: qos enabled: false (implement)
Şub 20 15:34:19 nomad2 kernel: brcmsmac bcma0:1: brcms_ops_config: change power-save mode: false (implement)
Şub 20 15:34:20 nomad2 kernel: brcmsmac bcma0:1: brcmsmac: brcms_ops_bss_info_changed: associated
Şub 20 15:34:20 nomad2 kernel: brcmsmac bcma0:1: brcms_ops_bss_info_changed: qos enabled: true (implement)
Şub 20 15:34:20 nomad2 kernel: brcmsmac bcma0:1: brcms_ops_bss_info_changed: arp filtering: 1 addresses (implement)
Şub 20 15:52:04 nomad2 kernel: brcmsmac bcma0:1: brcmsmac: brcms_ops_bss_info_changed: disassociated
Şub 20 15:52:04 nomad2 kernel: brcmsmac bcma0:1: brcms_ops_bss_info_changed: arp filtering: 1 addresses (implement)
Şub 20 15:52:04 nomad2 kernel: brcmsmac bcma0:1: brcms_ops_bss_info_changed: qos enabled: false (implement)
Şub 20 15:52:05 nomad2 kernel: brcmsmac bcma0:1: brcmsmac: brcms_ops_bss_info_changed: associated
Şub 20 15:52:05 nomad2 kernel: brcmsmac bcma0:1: brcms_ops_bss_info_changed: arp filtering: 1 addresses (implement)
Şub 20 15:52:05 nomad2 kernel: brcmsmac bcma0:1: brcms_ops_bss_info_changed: qos enabled: true (implement)

cat /var/log/Xorg.log.old

...
[  2275.235] (II) event4  - AT Translated Set 2 keyboard: device removed
[  2275.275] (**) Option "config_info" "udev:/sys/devices/platform/i8042/serio0/input/input4/event4"
[  2275.275] (II) XINPUT: Adding extended input device "AT Translated Set 2 keyboard" (type: KEYBOARD, id 14)
[  2275.278] (II) event4  - AT Translated Set 2 keyboard: is tagged by udev as: Keyboard
[  2275.278] (II) event4  - AT Translated Set 2 keyboard: device is a keyboard
[  2275.282] (II) config/udev: Adding input device SynPS/2 Synaptics TouchPad (/dev/input/event14)
[  2275.282] (**) SynPS/2 Synaptics TouchPad: Applying InputClass "libinput touchpad catchall"
[  2275.282] (II) Using input driver 'libinput' for 'SynPS/2 Synaptics TouchPad'
[  2275.282] (**) SynPS/2 Synaptics TouchPad: always reports core events
[  2275.282] (**) Option "Device" "/dev/input/event14"
[  2275.282] (**) Option "_source" "server/udev"
[  2275.285] (II) event14 - SynPS/2 Synaptics TouchPad: is tagged by udev as: Touchpad
[  2275.288] (II) event14 - SynPS/2 Synaptics TouchPad: device is a touchpad
[  2275.288] (II) event14 - SynPS/2 Synaptics TouchPad: device removed
[  2275.342] (**) Option "config_info" "udev:/sys/devices/platform/i8042/serio1/input/input11/event14"
[  2275.342] (II) XINPUT: Adding extended input device "SynPS/2 Synaptics TouchPad" (type: TOUCHPAD, id 15)
[  2275.343] (**) Option "AccelerationScheme" "none"
[  2275.343] (**) SynPS/2 Synaptics TouchPad: (accel) selected scheme none/0
[  2275.343] (**) SynPS/2 Synaptics TouchPad: (accel) acceleration factor: 2.000
[  2275.343] (**) SynPS/2 Synaptics TouchPad: (accel) acceleration threshold: 4
[  2275.346] (II) event14 - SynPS/2 Synaptics TouchPad: is tagged by udev as: Touchpad
[  2275.349] (II) event14 - SynPS/2 Synaptics TouchPad: device is a touchpad
[  2275.351] (II) config/udev: Adding input device SynPS/2 Synaptics TouchPad (/dev/input/mouse1)
[  2275.351] (II) No input driver specified, ignoring this device.
[  2275.351] (II) This device may have been added with another device file.
[  2275.352] (II) config/udev: Adding input device PC Speaker (/dev/input/event8)
[  2275.352] (II) No input driver specified, ignoring this device.
[  2275.352] (II) This device may have been added with another device file.
[  2280.463] (II) RADEON(0): EDID vendor "LGD", prod id 614
[  2280.463] (II) RADEON(0): Printing DDC gathered Modelines:
[  2280.463] (II) RADEON(0): Modeline "1366x768"x0.0   69.30  1366 1398 1430 1486  768 770 774 782 -hsync -vsync (46.6 kHz eP)
[  2292.603] (II) RADEON(0): EDID vendor "LGD", prod id 614
[  2292.603] (II) RADEON(0): Printing DDC gathered Modelines:
[  2292.603] (II) RADEON(0): Modeline "1366x768"x0.0   69.30  1366 1398 1430 1486  768 770 774 782 -hsync -vsync (46.6 kHz eP)
[  2318.340] (II) Axis 0x1 value 5133 is outside expected range [1242, 4875]
See https://wayland.freedesktop.org/libinput/doc/1.16.4/absolute_coordinate_ranges.html for details
[  3290.364] (EE) event14 - SynPS/2 Synaptics TouchPad: client bug: event processing lagging behind by 51ms, your system is too slow

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#2 2021-02-20 15:57:17

ewaller
Administrator
From: Pasadena, CA
Registered: 2009-07-13
Posts: 17,644

Re: Random system freeze

When the laptop 'freezes', are the keyboard lights flashing?   Trying to determine if it is a kernel panic.


Nothing is too wonderful to be true, if it be consistent with the laws of nature -- Michael Faraday
Sometimes it is the people no one can imagine anything of who do the things no one can imagine. -- Alan Turing
---
How to Ask Questions the Smart Way

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#3 2021-02-20 19:26:45

paulkerry
Member
From: Sheffield, UK
Registered: 2014-10-02
Posts: 522

Re: Random system freeze

Is the bios up to date?
Microcode installed and active? https://wiki.archlinux.org/index.php/Microcode

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#4 2021-02-21 05:03:13

str0gg
Member
Registered: 2012-12-01
Posts: 40
Website

Re: Random system freeze

have you use hibernate or suspend during sessions?

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