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#1 2021-03-22 20:12:11

nixIT
Member
Registered: 2010-01-13
Posts: 528

[SOLVED] video and audio not working on usb 3.0 hub

hello all,

I have been having a crazy webcam issue. I have a focusrite scarlett 2i2 in my audio booth that is plugged into a usb 3.0 hub, via a powered usb 3.0 extension cable to my computer on the other end of the room.

the audio interface works great. I recently moved my razer kiyo webcam from my computer to the audio booth and plugged into the same usb 3.0 hub as my focusrite. when I try to record audio and video from my booth, only 1 of the devices works at a time. If I start the webcam first, the audio doesn't work, if I start audio first, the webcam doesn't work.

I'm currently running kernel 5.11.10-arch1-1, and system is up to date.

is it possible to have my webcam and my focusrite interface both work at the same time connected to a usb 3.0 hub?

--nixit

edit: I edited the original post that was talking about no video in zoom, since it's not isolated to zoom.

SOLUTION: ran a second USB cable to where I have my camera.

Last edited by nixIT (2022-01-06 15:43:56)


ASRock X570 PG VELOCITA AM4 AMD X570  | AMD Ryzen 5900x | 128GB G.SKILL RipjawsV  | ASRock Radeon RX 6700 XT Challenger D

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#2 2021-03-31 13:32:34

nixIT
Member
Registered: 2010-01-13
Posts: 528

Re: [SOLVED] video and audio not working on usb 3.0 hub

I have tested with zoom, OBS, MPV, etc.
If I connected either device to a different usb port, they were, though this is not an option since my computer is at the opposite end of the room as my audio booth.


ASRock X570 PG VELOCITA AM4 AMD X570  | AMD Ryzen 5900x | 128GB G.SKILL RipjawsV  | ASRock Radeon RX 6700 XT Challenger D

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