Arch Linux

qbit2821

Member

Registered: 2021-04-06

Posts: 2

[SOLVED] Brother HL-L2375DW unable to connect

Hello!

I'm having issues with my wireless Brother HL-L2375DW printer. I installed the following package of the AUR: https://aur.archlinux.org/packages/brlaser-git/
which is reported to work for my printer. However, when trying to select it from the list of available printers, the "Print" button is inactive and the printer status is stuck indefinitely at "Getting printer information...".

Running

tail -f /var/log/cups/error_log

reads:

E [06/Apr/2021:10:27:58 +0200] Brother_HL_L2375DW_series: Unable to connect to BRWD46A6A7DFC6E.local:631: Name or service not known
E [06/Apr/2021:10:28:59 +0200] Brother_HL_L2375DW_series: Unable to connect to BRWD46A6A7DFC6E.local:631: Name or service not known
E [06/Apr/2021:10:30:00 +0200] Brother_HL_L2375DW_series: Unable to connect to BRWD46A6A7DFC6E.local:631: Name or service not known
E [06/Apr/2021:10:31:01 +0200] Brother_HL_L2375DW_series: Unable to connect to BRWD46A6A7DFC6E.local:631: Name or service not known
E [06/Apr/2021:10:31:48 +0200] [Client 14989] Returning IPP server-error-not-accepting-jobs for Print-Job (ipp://localhost:631/printers/Brother_HL_L2375DW_series) from localhost.
E [06/Apr/2021:10:32:27 +0200] Brother_HL_L2375DW_series: Unable to connect to BRWD46A6A7DFC6E.local:631: Name or service not known
E [06/Apr/2021:10:33:31 +0200] [Job 1] Job aborted because the destination printer/class has gone away.
E [06/Apr/2021:10:37:47 +0200] Brother_HL_L2375DW_series: Unable to connect to BRWD46A6A7DFC6E.local:631: Name or service not known
E [06/Apr/2021:10:44:55 +0200] Brother_HL_L2375DW_series: Unable to connect to BRWD46A6A7DFC6E.local:631: Name or service not known
E [06/Apr/2021:11:45:08 +0200] Brother_HL_L2375DW_series: Unable to connect to BRWD46A6A7DFC6E.local:631: Name or service not known
E [06/Apr/2021:11:46:09 +0200] Brother_HL_L2375DW_series: Unable to connect to BRWD46A6A7DFC6E.local:631: Name or service not known

Thank you in advance!

Last edited by qbit2821 (2021-04-06 10:23:40)

qbit2821

Member

Registered: 2021-04-06

Posts: 2

Re: [SOLVED] Brother HL-L2375DW unable to connect

Turns out the problem was fixed by just going over the administrator settings in the Cups web interface once again, perhaps I choose the wrong settings somewhere the first time around. Marking this as solved.