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#1 2021-04-07 14:19:53

Soomroz
Member
Registered: 2021-01-05
Posts: 2

Non responsive system

Hello

Ever since I have been introduced to Arch linux, I have this issue where the system freezes and becomes non responsive to any clicks. I can still move my curser but the clicks just don't register at all. Once the system freezes, there is no way to bring it back except hard reset, or I press Cntrl+Alt+F2 and enter TTY mode where I enter my username/password and type "reboot" but it takes about 15 minutes to reboot this way (it also displays the error [Failed] Failed to start journal service before eventually rebooting).

I can't seem to pin point exactly what I am doing which crashes the system. I have wiped/installed Arch several times but the problem keeps coming back. I have also flashed intel microcodes too. Sometimes it freezes while copy/pasting from Dolphin, sometimes it just freezes when browing on firefox/chrome etc.

Here is my system info.


                  -`                 
                  .o+`                 arch@homearch
                 `ooo/                 OS: Arch Linux
                `+oooo:                Kernel: x86_64 Linux 5.11.10-arch1-1
               `+oooooo:               Uptime: 11m
               -+oooooo+:              Packages: 789
             `/:-:++oooo+:             Shell: bash 5.1.4
            `/++++/+++++++:            Resolution: 3600x1080
           `/++++++++++++++:           DE: KDE 5.80.0 / Plasma 5.21.3
          `/+++ooooooooooooo/`         WM: KWin
         ./ooosssso++osssssso+`        GTK Theme: Breeze [GTK2/3]
        .oossssso-````/ossssss+`       Icon Theme: breeze-dark
       -osssssso.      :ssssssso.      Disk: 136G / 520G (27%)
      :osssssss/        osssso+++.     CPU: Intel Core i7-6700K @ 8x 4.2GHz [56.0°C]
     /ossssssss/        +ssssooo/-     GPU: Quadro M4000
   `/ossssso+/:-        -:/+osssso+-   RAM: 2463MiB / 32002MiB
  `+sso+:-`                 `.-/+oso:
`++:.                           `-/+/

I have a SSD partitioned with dual OS (Windows 10). The windows OS is on a separate partition.

I have also attached a journal log from the boot that crashed. https://easyupload.io/xyas1h

Could anyone please advise on what could be the cause and fix for it?

Thanks

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#2 2021-04-07 14:37:42

seth
Member
Registered: 2012-09-03
Posts: 19,814

Re: Non responsive system

I press Cntrl+Alt+F2 and enter TTY mode where I enter my username/password and type

top
sudo iotop

The system doesn't freeze.
Something™ (plasma, baloo) does - likely either by bashing your CPU, your SDD or eating all your RAM (32GB is nothing to a leaking screen buffer, it can eat that within seconds)

The posted journal is useless, try "sudo journalctl -b -1" for the journal of the last boot.

The windows OS is on a separate partition.

That's irrelevant, see the 3rd link in my signature anyway.

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