Arch Linux

Zmann

Member

Registered: 2010-04-27

Posts: 53

signal-desktop suddenly stopped working

Hi,

today signal-desktop suddenly stoppend working. Error message shown in the shell is

{"name":"log","hostname":"myhost","pid":1864,"level":30,"msg":"app ready","time":"2021-03-14T11:55:19.957Z","v":0}
{"name":"log","hostname":"myhost","pid":1864,"level":30,"msg":"starting version 1.40.1","time":"2021-03-14T11:55:19.957Z","v":0}
{"name":"log","hostname":"myhost","pid":1864,"level":30,"msg":"media access status undefined undefined","time":"2021-03-14T11:55:19.957Z","v":0}
{"name":"log","hostname":"myhost","pid":1864,"level":30,"msg":"migrateDatabase: Migration without cipher change failed","time":"2021-03-14T11:55:19.968Z","v":0}
{"name":"log","hostname":"myhost","pid":1864,"level":30,"msg":"Database startup error: Error: SQLITE_NOTADB: file is not a database","time":"2021-03-14T11:55:19.969Z","v":0}

Tried to downgrade the package, restored ~/.config/Signal from Backup, but nothing seemed to help. In the end I deleted the directory ~/.config/Signal and went through the quite painful process of registrating via signal-cli again. Now I have lost all my contacts and the history of my chats, which I find quite unsatisfying. It seems that for some reason the migration of the database failed in sqlite and maybe I am just overlooking something. Am I expected (or is it possible) to safe my history somehow? I do not have a smartphone, I just want to stay in contact with some people who are mainly in contact with others via socialmedia. So I have no different device, where I could get a history/user list from.

On https://ctrl.alt.coop/en/post/signal-wi … martphone/ I found the following strange sentence:

You may want to run signal-cli as a user systemd service to prevent that the key material gets out of sync for signal-cli.

So is this maybe somehow related to my problem? Can anyone shed some light on this?

Thanks in advance,
Cheers Zmann

Roken

Member

From: South Wales, UK

Registered: 2012-01-16

Posts: 1,366

Re: signal-desktop suddenly stopped working

Yep - something has gone awry with signal. I got past the DB problem, but then I have a mobile device and was able to re-link. However, nothing in the UI at all. No contacts, no history, nada.

Sorry, I have no idea how to fix.

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/ is the root of all problems.

Zmann

Member

Registered: 2010-04-27

Posts: 53

Re: signal-desktop suddenly stopped working

Hi Roken,

you had no idea how to fix, but at least now I know, that I'm not alone with this problem. So thank you very much for your confirmation.

Cheers, Zmann

Scimmia

Fellow

Registered: 2012-09-01

Posts: 13,729

Re: signal-desktop suddenly stopped working

https://bugs.archlinux.org/task/69980

Zmann

Member

Registered: 2010-04-27

Posts: 53

Re: signal-desktop suddenly stopped working

Thanks, Scimmia, for the hint, must have missed that. Why do I get no result at all, when I search for signal-desktop in the bugtracker?

WorMzy

Administrator

From: Scotland

Registered: 2010-06-16

Posts: 13,638

Website

Re: signal-desktop suddenly stopped working

Mod note: moving to Application Issues

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Stefan Husmann

Member

From: Germany

Registered: 2007-08-07

Posts: 1,391

Re: signal-desktop suddenly stopped working

Thanks, Scimmia, for the hint, must have missed that. Why do I get no result at all, when I search for signal-desktop in the bugtracker?

Most probable you took the wrong filter, signal-desktop is in [community]. So you have to "All projects" or "Community packages", and not "Arch Linux", which is the default, in the upper left of the bugtracker-page.

Zmann

Member

Registered: 2010-04-27

Posts: 53

Re: signal-desktop suddenly stopped working

@Stefan Husmann, thank you for the hint. It's hard to search 'the right way', if the default settings look so reasonable.

Cheers, Zmann

Syl

Member

Registered: 2009-06-24

Posts: 43

Re: signal-desktop suddenly stopped working

Hello,

I had the same bug, and thanks to this thread I could find the way to temporary fixed it:

https://bugs.archlinux.org/task/69980  -->  https://bugs.archlinux.org/task/69990

pacman -U /var/cache/pacman/pkg/gtk3-1\:3.24.27- .........

fixed the issue for me

edit: bug URL

Last edited by Syl (2021-04-09 09:32:53)

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